The Phoenix Hotel, Yogyakarta
Reviews - The Phoenix Hotel
Read 640 additional reviews of The Phoenix Hotel at TripAdvisor.
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Historical Traveller Reviews of The Phoenix Hotel
good little holidayfrom djodi77
i booked the hotel few weeks ahead and requesting baby cot. when we arrived quite late, i found out that they haven't set the baby cot. not to worry putting our baby in their very comfortable bed...but its just bugging me, because i have requested few weeks ahead.
morning comes, having breakfast with jamu on the menu... :) nice touch.. every afternoon we have little splash in their swimming pool, feels like having real holiday.
staff are nice and friendly and helpful...
all and all we had a good stay...
VALUE FOR MONEYfrom drfbs
Slow start though,... for while we found the hotel's driver immediately on exiting the arrival door we had to wait for quite sometime while he went frantically searching for one other guest..who had gone missing. It turned out that the guest was hoodwinked into a taxi whose driver also claimed that he was representing the hotel.
We also had to wait for an hour after check in before being led to our room...reason given for the delay was because we had specially requested for an executive room with an extra bed for our daughter and they needed that long to have it prepared.
Thankfully there was no more problems after that.
We found the hotel to be beautiful... old colonial theme with tasteful local decor everywhere and spotlessly clean.
The same goes for our executive room, which we recommend over the deluxe room esp if you are travelling with children. It is significantly bigger ,had everything that we needed and does not cost much more.
The room was cleaned daily during our 5 day stay.
At approx 7pm everynight expect a knock at the door by room service personel enquiring whether the are any other additional requests eg more towels, top up beverages etc..a nice touch IMO!
The staffs were all friendly , helpful and wore perpetual smiles.
The only meal that we had at the hotel was breakfast, and though we found the spread to be adequate, freshly prepared and nutritious ,most of the food that we ate, even those labeled as local fare, tasted bland' & more suited to the western palate. There was also no variety in the menu during our 5 day stay.
For more authentic Indonesian taste we would like to recomend the Restoran Sederhana , Bumbu Desa and Wong Solo all located within 10-15min away by taxi.
My wife visited the hotel's Spa and was full of praise with the services.
My daughter was however disappointed with the pool, not so much about its size but more about its location at the central coutyard. between the two new blocks. Too 'open" and It affords no privacy at all. The more modest types amongst us will certainly shy away from using the pool. Not much can be done however, as space contraints dictates its location. One guest remarked that the pool at the Hyatt was nicer.
Check out was hassle free. They even took our word that we took nothing from the mini bar and room!
beware of the room you are allocatedfrom SLBK
Overall I would not only never stay at this hotel again nor would I ever recommend it, its certainly not a 5 star hotel by any European standard and the staff not only lie but do not care how bad an experience you have.
Functional and comfortablefrom macplastik
The shower in the room may not be the best one around, but works.
The wardrobe is old, but works.
Have the wrong socket for your (electronic equipment) charger? Call the front desk and they will send an adapter up in double quick time. Wifi is free and works! Here I am sitting in their beautiful 1918 cafe writing this review, as we await our journey to the airport in about 2 hour's time.
We walked in yesterday without booking, and they listed down all the available rooms. The only downside is they don't seem to have a late check out, but they are happy enough to keep our luggage behind their front desk while we went to their spa after checking out.
Now their spa is not one of the better ones we have been to. Their hand work felt rather sloppy- or maybe we took up a package that their masseurs are not very good at ('Touch of Ayurveda' under 'My Signature'). For you single dudes out there, their masseurs are beautiful.
The breakfast buffet is functional, with a small selection of local and (international) contemporary. This is way way better than that overpriced hotel near Borobudur temple (check my other reviews).
You must try the tradtional 'jamu' herbal drinks from the lady at breakfast or from their restaurants at any other time. We have gone around all the warong (food stalls) within walking distance and almost none sells traditional drinks like bajigur and sekoteng and yet this hotel stocks some of them.
The staff are well trained, friendly and relatively efficient. It is funny to see the entrance staff decked out in traditional colonial costume (hotel style of course), especially the girl in the pseudo military parade suit and nutcracker hat.
If you want to hire a driver and car from the hotel, you can see the prices listed out at the reception, with different packages with different cars. Very comprehensive.
Overall, nice ambience, almost like Raffles (singapore) in feel. Almost, because this hotel is actually very affordable with all the amenities! (Have I mentioned free gym, pool, and sauna yet?). Nice ambience, despite having the entire Danone Indonesia congregated here at the moment for what seems to be their annual conference.
As for location it is a good base to explore the tourist traps (turn left at hotel exit, walk towards the needle like monument called Tugu, cross the road on left, go straight and that will get you to Malioboro, the museums, and the palace).
Thumbs up, what a hotel should really be.
Wonderful Stayfrom ride23
Great deal for such comfort!from Wiraen
Definitely the best value for money in Yogyakartafrom CCSA
Only reason for the 4 stars intead of 5 was that the spa was not very professional. An hour and 10mins was how long a 90 min massage lasted and you have to drag an advertised discout out of them. Only part of the hotel that did not live up to expectations inspite of the great reviews. Treatment was strictly OK.
One of the best hotels I have come acrossfrom zee27
Middling but cheapfrom Jim9
Restaurant is definitely dated but the new wing & its rooms are OK. In common with most of South East Asia the wine is outrageously expensive (£80 for a £3.00 bottle)
Our first room was much too small so we upgraded. This led to the only source of actual annoyance. We were shown a pool facing suite and told that ,although that particular suite wasn't available, another one was (though allegedly being prepared). On pushing to see what we would actually get, it transpired the suite was not, in fact, being prepared but did have an earthy slum & graveyard view (optimistically though, given what we saw of the town, accurately, described by the receptionist as a "city view"). I could see why she had tried to hide the reality of the view but the way it was done suggested she was playing us for mugs (not least because we hadn't actually asked to see the suites) - hence the irritation which could have been avoided with a little honesty.
I love this hotel so much!! its so "Java" , hahaha, the bed and the room is designed as "java" as possible, got "batik" on the bedsheet and bedcover , even at the wall, great balcony, great swimming pool, and the most important thing is, its not only me as a truly original indonesian love this, a lot of foreigners being my room neighbours, but of course we didnt have a much time to say hello to them as we did busy with our own "bussiness" :p,
and last one, the WiFi FREE internet access is soooo speedy!!
Top Local Tips for Yogyakarta
flights to jakarta Ther are numerous flights and please note that they are turbulent so travelling with a full stomach may[to say the least]UPSETTING.for a commercial flight it was one of the most turbulent flights i have been in and i fly a single engine myself!!!
Finally a place to wash your clothes! See my discussion above.
Manohara Hotel @ Borobudur Park BOOKING DIRECTLY WITH THE HOTEL COSTS MORE than booking thru a local travel agent. Reason given by the hotel : LOCAL TRAVEL AGENCY HAS CONTRACT WITH US, HENCE THEY ARE ABLE TO PROVIDE LOWER PRICE THAN THEN HOTEL.
Other names for The Phoenix Hotel
- yogyakarta phoenix hotel
- phoenix hotel yogyakarta
- Address: Jl Jenderal Sudirman 9 - Yogyakarta - 55233 - Indonesia
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Hotels Near The Phoenix Hotel
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