Hotel Surya International

, Solapur, India
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Hotel Surya International

, Solapur

Rooms: 32

3/3/2, Murarji Peth - Solapur - 413 002 - India | 0217 - 2729501
24 Traveller

Reviews - Hotel Surya International

1/10
any dharmsahla is better thn it
Submitted by: virendra in 09/06/09
  • Age Group:
  • From:
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i was there for 21 days during the stay i got that my money was stolen regularly about which i was not aware ... when i got sure that my money is stolen from the room by hotel staff i took the matter in the knowledge of hotel owner and manager..they raised their hand that they cant do anything ..saying tht any 7star hotel in world not take the responsibility about ur belongings..
so if u chose this hotel be cautious...
2 out of 2 readers found this review helpful
1/10
Worst customer services...abusive staff and hotel manager
Submitted by: Leena in 09/06/09
  • Age Group: 26 - 30
  • From: India
  • Traveller type: Family Traveller
The most rudest, shrewdest, pathetic customer service, irresponsible .... hotel manager and hotel staff.
the day (rather night..we chkd in on 5th june night at 1AM) we checked, the waiter or porter or whatever you cal him (his name is Anees) ..threw a attitude at us when we requested him to join the two single beds and make it one as we had requested for a double bed and not single..

we had booked 2 AC suites (but the rooms dint look like a suite)..initially the manager agreed to shift us to another Suites, but later very rudely told us that the Suites are not avail...We somehow managed to get two AC suites on the 4th floor..One room stinked of the carpet stink...

The waiter (Anees) had the audacity to return our tip after we got the room changed to 4th floor by taking help of another waiter.

The next day night (6th night) we had to give the room service guys the sme order atleast 10 times in 1 hour (10:30 PM to 11:50PM) to get the food on time but alas..i guess we had to sleep hungry...we dint get wat we ordered and the ladies in our group had to sleep hungry as the food came after 12:00 in the night and we were all fasting for VAt Pournima the next day...The manager (Ramesh) dint bother to come and speak to us despite calling him 10 times and complaining him about the room service issues...

The last but am sure not the least was when we were checking out..despite several confirmations we had to pay for 48hrs when we stayed there for 36hrs only...When we were arguing with the manager (Nagesh - avail only in the morn) he couldn stop for us to finish but kept abusing us..We thot atleast the actual supervisor would be able to help ..bt we were wrong...he said we are Mumbaiites and have no manners and that we should [--] off from his hotel and abused me and my family and threw us out of the hotel..

2 out of 2 readers found this review helpful
8/10
Very Hospitable
Submitted by: Vishal Pathak in 31/03/08
  • Age Group: 31 - 40
  • From: India
  • Traveller type: Business Traveller
I was staying at Hotel Surya Executive for 3 days. The stay was excellent. Very efficient staff and a very gud ambience. Excellent food quality. Once I checked in very late with my family without any reservations and was hungry but the restaurant was already closed but the owner himself came and arranged for food and help us check in immd.
I would personally recommend this hotel to everyone visiting Sholapur.
1/10
Worst Service, Even owner of the hotel was used bad words to me and said that he can bye me.
Submitted by: Rajendra Shinde in 02/10/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
This hotel charges for 1 year baby. When I asked him about this he used abusing language and he said that he can buy me. If owner of the hotel can use this language then what about other hotel staff. So I will not recommend this hotel to anybody.
3 out of 3 readers found this review helpful
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