West View Hotel

, Ranikhet, India
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West View Hotel

, Ranikhet
3 star

Rooms: 20

Mahatma Gandhi Road, Upper Mall - Ranikhet - 263 645 - India Hotel Website | | 05966 - 220261
30 Traveller

Reviews - West View Hotel

1/10
Dishonest
Submitted by: A Biggs in 04/06/06
  • Age Group:
  • From: United States
  • Traveller type: Family Traveller
Westview Hotel in Ranikhet, Uttaranchal State, India lacks integrity in its dealings with tourists. When I arrived there Dec 24, 2005 (with a 2-night reservation through my travel agent), the hotel staff had no intimation of my arrival. Apparently their Delhi Sales Office had failed to inform the Ranikhet staff. The late evening temperature was about 35 degrees Fahrenheit inside the unheated cabin. It would have taken hours for small room heaters to heat up the place. After a 10-hour car trip from Delhi, I was in no shape to wait for in a chilly room until it was heated. The porter even had the gall to ask for additional payment for heat! I left to find another hotel.

Since this error was caused by hotel staff negligence, I felt my prepayment should be returned. Unfortunately, an e-mail and three phone calls to the owner, Ms Anjurikhi, did not result in a refund.

Cisitors - seek another hotel - this one doesn't seem to understand the idea of Customer Service!

Top Local Tips for Ranikhet

Taxing ways.. Local conveyance and getting around is slightly expensive - budget over 1000 rs. per day for a cab to do local sight-seeing in and around Ranikhet (Binsar, Almora etc.)

Get your walking shoes! Great setting and lovely walks all around the cantonment.

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"Dishonest" - A Biggs

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