Hotel Aurora Towers

, Pune, India
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Hotel Aurora Towers

, Pune
4 star

Rooms: 83

9, Moledina Road (Maharashtra) - Pune - 411 001 - India Hotel Website | | 020 - 26131818 (16 lines)
30 Traveller

Reviews - Hotel Aurora Towers

10/10
Wonderful
Submitted by: Khan in 07/08/07
  • Age Group: 41 - 50
  • From: Austria
  • Traveller type: Pleasure Seeker
It was very good experience to stay with the best hotel in Pune.
5/10
Badly maintained rooms
Submitted by: SRK in 16/01/07
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
This hotel is incredibly overpriced with poor rooms. Bad light, outdated fixtures and generally dark and depressing. Unfortunately Pune has so few decent hotels that getting a room is always a problem, so end up staying at places like this.
10/10
Wonderful
Submitted by: Yuvaana in 13/11/06
  • Age Group: 31 - 40
  • From: India
  • Traveller type: Business Traveller
It was really a treat to be here. Fantastic location, brilliant rooms, and excellent service. Keep it up.
2/10
Poor service, inadquate customer facing skills.
Submitted by: Fleur in 29/10/06
  • Age Group: 41 - 50
  • From: France
  • Traveller type: Business Traveller
Aurora Hotel was over priced for what you get. Nice rooms but extremely poor service! It is not a welcoming hotel and not one I will use again by choice. Even the little hotel at Mumbai airport which was half the cost had staff who welcomed guests with a smile.

There were just too many problems during my 3 day stay, to list. A few of the main ones: It took 3 hours for a TV tech to come up to check the TV, after several phonecalls to Reception and finally a personal visit! The room safe did not work and was only repaird after a second complaint 2 days later! Was woken up at 5 am one morning and asked to move a non-existent car... and was disturbed AGAIN an hour later for the same thing, having already said that I did not have a car! Complained to the Sales manager who promised to look into it, but he never got back to me!! Left a feedback form for the hotel owner, as he is known to my mother, but have had no follow up on that. You have been warned.... if you do not mind an over-priced hotel with bad service and staff with poor Customer facing skills, then this is the hotel for you. The only person in the hotel with a smile was the doorman... and the only one who received a tip!!

The deluxe room couldn't be faulted, nor could the view.... pity about the staff and service.

Top Local Tips for Pune

Leave early or be late! If you are in Pune on business, be mindful of the traffic during peak hours i.e 8.30 am to 6 pm! Its scary! Suggest leaving early if you need to be on time.

Better hotels If you're going to Pune, try Le Meridian, Taj Blue Diamond or even Sun and Sands (in order of preference)

Better hotels If you're going to Pune, try Le Meridian, Taj Blue Diamond or even Sun and Sands (in order of preference)

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