Hyatt Regency Delhi Hotel, New Delhi
Reviews - Hyatt Regency Delhi Hotel
- Age Group: 31 - 40
- From: United States
- Traveller type: Family Traveller
- Age Group: 26 - 30
- From: Canada
- Traveller type: Business Traveller
Read 411 additional reviews of Hyatt Regency Delhi Hotel at TripAdvisor.
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Historical Traveller Reviews of Hyatt Regency Delhi Hotel
Nice Hotelfrom A TripAdvisor Member
I was at the hotel from the 10th thru the 14th of October, and found the hotel to be good, and the service excellent. We were there for a conference, and were very pleased with the hotel.
The rooms are small, but adequately sized with a king bed, desk with chair, and easy chair. The furnishings were fine - not worn - but the hotel is remodelling all the rooms, and are supposed to be finished shortly. The new rooms have furnishings to maximize the space, like glass desk top, headboard mounted on the wall, and bedside lamps mounted on the wall instead of nightstands. Some of the rooms apparently did not have temperature adjustment, but mine was adjustable.
The food was very good. We had two catered lunches at Djinn's as well as a dinner with entertainment Friday night by the pool, with mulitple ethnicities of food (Indian, Italian, Arabic) and they were all very good. The service was excellent, so I don't know why other reviewers complained.
One negative had to do with the mosquitos. The weather was unseasonably warm, and there is a dengue fever outbreak in Delhi (over 1300 cases with 50 deaths so far), so the hotel was constantly fogging outside and fumigating inside. The inside work was ineffective, though, and there were a lot of mosquitos inside. No one in our group was bitten, but we were swatting and nervous - even wearing "Off" during our conference.
The hotel isn't within walking distance of shopping, but most foreigners wouldn't want to walk in Delhi anyway. There is a camp of homeless living under tarps across the street, and cows roam the streets, but that's just India. The pool area is gorgeous, though, so when you're in the hotel it's an oasis in Delhi.
A professional hotel with systems that worked for usfrom Staidthere
Shockingly Bad Hotelfrom uk101
Lot of $ for littlefrom B_Spriggs
Some of the staff do try to make a differencefrom dokanman
We were on a late (midnight) flight and after checking out and settling the extras bill for a couple of meals and some drinks (around 700us), used the spa to freshen up before dinner. I was not allowed a 20 R disposable razor as I had already checked out!
That was the final straw. I couldn't wait to leave this place! On leaving through the lobby I met the hotel manager and told him what was going on in his hotel.
Hotels in India, in my experience, are never that good. Maybe it's a cultural thing. The manager took the comments I made very seriously and appeared pretty surprised on investigation to find out what his staff were obviously hiding from him!
He and his team took immediate action to ensure that the remainder of our evening in Delhi was as enkoyable as possible and that we would try the hotel again next time we visited.
I'll try this place again next time I'm in Delhi. The manager genuinely seems to want to sort it out.
I recommend if you have justified problems here and that aren't being dealt with that you inform the manager. If he's not available contact Hyatt regional manager. I suspect that when the reception says he's not available it's because they'd prefer their boss didn't find out what its like being a guest here.
There are some great, helpful people working here who understand the hospitality business, they just need more of them!
It is a very busy hotel - the lobby feels like a train station - although it looks much smarter!
It has a range of facilities, coffee shop, bar, restaurants , gym, and loads of boutiques selling goods for all pockets - from souvenirs to jewellery. It is quite close to the centre.
The staff were all very polite and helpful with all my queries and requests however bags took a long time to get to my room and then to get loaded into the taxi on departure.
The room was comfortable with all the amenities you would expect form a four star.
I paid 350 rupees to get to the airport by a hotel recommended taxi, the hotel car costs 1300
Loved the Hyattfrom desiblogger
The rooms were a bit small, but were clean and nicely appointed. I had no trouble at with any of the temperature controls, the AC made the room cold, the heat made the room warm.
We loved this hotel....from aebp25
We enjoyed the bar and resaurant we went to in the hotel (though they are VERY expensive by Indian standards), but the best part was the spa. For about 30 bucks I got the best massage I have ever had. This hotel was a wonderful break in our travels and I would recommend it without a doubt. And, again, suggest upgrading to the club level for the best experience!
Hyatt, A disgracefrom NehaHarish
The service is worse than what you get in a 2 star hotel. Not worth the money.
Staff in Delhi Hyatt are inefficient and extremely rude! They do not know how to treat their customers. Not only that, they need to be fully trained to work at the front desk! Can't get a simple thing right!
The restaurant in the Hotel is over priced. The food is ok. Although you have to order 3 hours in advance! Because their service is so damn slow.
Rooms are also very small and bathroom is very basic.
I would certainely not recommend this hotel to anyone!
Delhi Hyatt definately gives a bad name to the Hyatt group of Hotels.
Top Local Tips for New Delhi
Gandhi museum Enjoyed the museum where Gandhi spent his last days. Very pleasant surprise.
Hertz is a good option We got a car with driver from Hertz for sighseing. This was the best deal we could have. The driver, called Gurender, was friendly and very polite. Instead of trying to get any cab or catch the bus/metro, rent a car with a driver, it worths the money, it is pratic and fast as the driver knows every touristic spot.
delhi is the place for enormous sight seeing. being tourist city and also the capital, remains highjly occupied in winter months
Other names for Hyatt Regency Delhi Hotel
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- Address: Bhikaji Cama Place, Ring Road - New Delhi - 110 066 - India
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