Grand Godwin Hotel

, New Delhi, India
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Grand Godwin Hotel

, New Delhi
3 star

Rooms: 39

8502/42 Arakashan Road - New Delhi - 110055 - India Hotel Website | | +91-11-23546891-98
284 Traveller

Reviews - Grand Godwin Hotel

1/10
Unprofessional and discourteous staff
Submitted by: Sanjay in 16/09/07
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
I tried to check in to the hotel but encountered unprofessional, discourteous and rude staff at the front desk. I was asked for a picture ID and I gave my international driver's license. The hotel manager sent it outside the building to get a photo copy. I waited for over 20 minutes to get back my license. Meanwhile, I paid the advance for the room and my personal details were entered in the hotel register. When there was no sign of the hotel staff returning with my license, I was told that the license will be delivered to my room and I could now check in. But I insisted that I get my license back before I move in to the room since I did not want to take any chances with it. At that point the hotel manager told me rudely that my ID was not good enough and wanted a copy of my passport. I was told that his name was Joginder Sharma. I expressed surprise at his behaviour and called for his supervisor who apologized and offered to help me check in. But Joginder Sharma kept on arguing that he has to follow the rules of the hotel. I asked him why he accepted my driver's license for an ID if he needed the passport and he did not have an answer. Needless to say, I refused and moved to another hotel.
1/10
NIghtmare
Submitted by: Des in 30/08/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Adventurer
If you like being hounded over your bill, even through you have paind an advance through phone calls in the night, knocks on the door and every time you enter and exit the hotel then your in luck. The staff seem to think that they will always have guests even if they are offensive. Lets see.
1/10
Grand Godwin Hotel Delhi is not a good choice to stay in Delhi.
Submitted by: Christina in 28/05/07
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Family Traveller
Grand Godwin Hotel Delhi is not a good choice to stay in Delhi.So crowded place just near to railway station, so much traffic, lot of noises from the kitchen. Every time house keeping looking for the tips. All this make our stay really horrible in this hotel.
10/10
Excellent hotel with great service
Submitted by: Yvonne in 02/05/07
  • Age Group: 51 - 60
  • From: Spain
  • Traveller type: Mature Couple
Our stay at the Grand Godwin could not have been better. The Reception staff gave us a warm welcome and were courteous and efficient. Our accomodation was modern and well furnished with good bathroom facilities. The standard of cleanliness was excellent. We enjoyed the complimentary breakfast. There was plenty of choice, catering for Indian and Continental tastes. Again, the staff were helpful and efficient.
We were very impressed with the standard of service provided by this hotel, and were particulary impressed with the General Manager, Mr.Peter and Mr. Dasgupta on reception.
I would recommend this extremely well appointed hotel to anybody looking for a good standard of accomodation at very reasonable rates and would certainly use this hotel again.
10/10
Excellant service, and staff
Submitted by: Anne in 09/02/07
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
Although unfortunatly we were given a double room on arrival the staff very quickly found a twin room for us. Room service was excellant as was the food in the restaurant.
10/10
In this hotel every thing is well
Submitted by: Leivis in 02/03/06
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Family Traveller
The staff is well manned and hotel service is too great

Historical Traveller Reviews of Grand Godwin Hotel

Dingy hotel

from slondonmatt
Room was very dark and dingy with only one window that lead to a concrete wall. we also had a guy outside our room all of the time who kept spitting.

try to avoid as they clearly don't clean the sheets

Only with Caution.....

from CMPL
We booked to stay here 12th October 2007 on our first night in India, then again for the 20th - 22nd October 2007 for our last 2 nights.

We were picked up at the airport on the 12th October at gone midnight, and fair play to the driver, he waited a good while for us because our plane was delayed.

The check in procedure is a bit lengthy, but we eventually got checked in and taken to our room. Room seemed clean on first inspection, but arriving at that time of night, we didnt really have much choice.

The sheets to the bed however were really disgustingly dirty, but we'd thought ahead and brought our own sheets and pillow cases.

Our real problem with this hotel came with our "CONFIRMED BOOKING" for the last two nights of our holiday. I called to check the reservation, after hearing of other peoples hotel problems, and was told that we had no booking, that they had never heard of us and that we had never previously stayed at that hotel. Which was news to us!!!

The chap on reception told us (rudely) that there were no rooms free, but if we came to the hotel there might be (this we didnt understand at all). I asked for the reservation manager, who is the only person apparantly who could use the computer system, to call me and explain what was going on. Needless to say, he never called, and we found somewhere else to stay!

Incase you're interested the other place we stayed at was a b and b in the Defence Colony and it was really good - orchidretreat-bednbreakfast.com.

So if you are planning on staying here, bring your own sheets, check your booking several times and dont be surprised if they deny you exist !

Rude and unprofessional staff

from sanjaykishoreamitabh
I tried to check in to the hotel but encountered unprofessional, discourteous and rude staff at the front desk. I was asked for a picture ID and I gave my international driver's license. The hotel manager sent it outside the building to get a photo copy. I waited for over 20 minutes to get back my license. Meanwhile, I paid the advance for the room and my personal details were entered in the hotel register. When there was no sign of the hotel staff returning with my license, I was told that the license will be delivered to my room and I could now check in. But I insisted that I get my license back before I move in to the room since I did not want to take any chances with it. At that point the hotel manager told me rudely that my ID was not good enough and wanted a copy of my passport. I was told that his name was Joginder Sharma. I expressed surprise at his behaviour and called for his supervisor who apologized and offered to help me check in. But Joginder Sharma kept on arguing that he has to follow the rules of the hotel. I asked him why he accepted my driver's license for an ID if he needed the passport and he did not have an answer. Needless to say, I refused and moved to another hotel.

Great Hotel

from Dozer
Review prepared by two senior citizen couples that have traveled extensively in the far east and limited their hotel cost to between $20 and $40 US per room per night. Stayed in this hotel on two occasions for one night each at a cost of $42 per night per room including breakfast. Found hotel to be excellent. Rooms were clean, of sufficient size, central air conditioning and heat, central hot water, and met all our expectations of a hotel in the city. Bathroom was fully adequate. Breakfast buffet on roof was adequate but not extraordinary. Hotel personnel were friendly, courteous and very professional. Hotel is located near New Delhi train station on a street that has an estimated 30 hotels. The Grand Godwin appeared to be the one of the newest and best. Ten minute taxi from Connaught Plaza. Recommend hotel highly and will stay there on next trip to Delhi. Hotel has own website and recommend booking directly through it.

Ok

from AK77
My friend and I stayed in a "suite". The room we were given had no window. We asked to be moved to a room with a window, which was only granted the next day.

Both "suites" were clean and fairly spacious.

The showers were open (no door/curtain). The toilets were a bit dirty but ok. You generally have to lower your standards when staying in India.

Breakfast was served on a roof terrace. The selection was modest but tasty.

The hotel provided cheap Internet access.

Beware when checking out: I paid with Visa card and I was told that I had to pay a fee for using the card. I refused and in the end I did not have to pay the fees.

Beware the pubic hairs!!

from Paupy
We originally stayed in this hotel for a few nights in Jan after being recommended to it by a couple we met at another establishment. They had pre-warned us that the sheets, although apparently cleaned, did have some mysterious stains - as if they'd been stored on a floor, and that was certainly the case. However, having seen and heard many horror stories about Delhi hotels we figured that wasn't too bad, and at least the showers were hot, it was conveniently located to New Delhi station and breakfast was included (even if it was fairly ropey!). So we decided to book it for our last night in Delhi before we flew back to the UK. Well, that was a mistake. First they claimed that they had no deluxe rooms booked - even though they'd confirmed our booking via email only 2 days before - and tried to charge us for the a Super Deluxe room. When we refused and pointed to where they'd handwritten the correct room booking in their reservation book, they agreed to charge us the rate we wanted - which was lucky because Super Deluxe and Deluxe are exactly the same! Sheets were revolting - covered in pubic hairs and clearly not laundered in between guests. We demanded they replace all the bedding and towels, but even then the sheets were still covered in hairs. It was all so gross I barely slept. At 1500 rupees it's not a cheap hotel for Delhi so I would definitely recommend NOT staying here, EVER!

good value

from mpietra
We arrived early morning to Delhi and a lift from the airport was arranged via the hotel (good idea especially if you come for the first time to India). We had no problems to get a room immediately (but double check at the reception the check out time to avoid paying extra). The room was fine, perhaps not up to European standards (good cleaning could help). Staff was rather helpful.
The best was the restaurant: quite cheap and really good (the most important: no problems whatsoever afterwards).
As regards location, it is only two minutes walk from the Grand Bazar and the New Delhi train station and certainly the street is slightly less crowded that the Grand Bazar.
Overall it was not a bad choice, especially compared to other hotels in the area.

Average Hotel

from A TripAdvisor Member
Our stay at the Grand Godwin was simply average. Its located in the back street of Delhi and looks like a "dodggy" neighborhood. Only the day manager in the front desk seems to be helpful, the others don't seem to speak or understand english. Their travel desk is too expensive. Avoid using them if you can. The rooms are clean but the washroom do not have bath tubs or proper shower areas. If you are looking for clean washroom, DO NOT stay here. Its quite basic but cheap.

OK Hotel, Can dDo Worse and Can Do Better

from Raj2622
Currently staying at the Grand Godwin Hotel until 4th Feb 2006. Booked directly after finding their home page.
The hotel is situated in the back streets of the Paharhganj district of Delhi.
As the reviewer from Canada has stated they d have internet acces but i have just been informed that they charge 25 Rupees per hour and not free as he has stated or as it states on their card.
Service in general is ok. Loads of touts once you set foot outside the hotel doors. They also have a Travel and tourism desk but the bloke who runs it seems a bit of a dodgy character. We paid 550 Rupees each (2 of us) for a tour of Agra, Mathura and Brindravan. Sure that we could have got it cheaper.
So much to write about but not enough time.
Rooms are ok but the Super Deluxe rooms dont have fridges and so you can't chill your drinks etc.

best value

from A TripAdvisor Member
This small, friendly, cheap, clean hotel is by far the best option I found in Delhi in the 3-star range. Conveniently located next to the train station, it's the perfect place to stop while traveling through Delhi. They have an internet connection that doesn't work superbly well but is free. And you can make cheap phone calls abroad. The restaurant is very decent.

Top Local Tips for New Delhi

Hotel Concergie Versus Direct Hire Cost when using hotel personnel to hire a taxi or car will always be greater than if you do it yourself on the street. The hotel person always puts a few dollars in their pocket.

Terrible hotel Grand Godwin Hotel Delhi is really terrible. Situated in so crowded place near Railway station, so much traffic all the time. Lot of noise from the kitchen. House keeping people always looking for tips. All this make our stay really horrible in this hotel

Moving around in Delhi Delhi is an intensed city with lot to activity happening around. You need to be very careful while dealing with the auto rickshaw drivers as they either quote a high price as you are a tourist or a very low price so that they get chance to drive you around to the expensive shopping emporiums from where they get heavy commissions , which actually comes out of your pocket. Take the advice of a reputed travel agency & enjoy delhi

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Other names for Grand Godwin Hotel

  • hotel grand godwin
  • Grand Godwin Hotel
  • godwin hotel
  • Address: 8502/42 Arakashan Road - New Delhi - 110055 - India
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