Crowne Plaza Surya Hotel

, New Delhi, India
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Crowne Plaza Surya Hotel

, New Delhi
5 star

Rooms: 195

New Friends Colony (Delhi) - New Delhi - 110 065 - India Hotel Website | | 011 - 26835070
258 Traveller

Reviews - Crowne Plaza Surya Hotel

10/10
best luxury available
Submitted by: babu in 08/05/09
  • Age Group: 31 - 40
  • From: India
  • Traveller type: Business Traveller
it was a fantastic experience
it has all the luxuries that one can think of
so go n enjoy it

Historical Traveller Reviews of Crowne Plaza Surya Hotel

Rubbish

from MrPWin
Grubby hotel, may look like a 5 star from the photos- but when you get there, the place is grubby and in need of renovation.
We booked for 7 nights but could only handle 3- we managed to get in to the Hyatt hotel - new and clean - much better and near the middle of Delhi - the Crown Plaza is miles away for anything

Book the Hyatt or the Grand, I wish we did from the start.
Good Luck

OK...but...

from ppage100
Booked online with hotel website for 2 rooms under 1 name. When we arrived, they said they had 1 room for 2 people, and were sold out. After a few minutes of haggling, they had made a mistake in their hotel reservation system, and accomodated us. The hotel was OK, but quite far from the airport if you're just staying overnite as we were.

A great and comfortable place to stay.

from MACALIFROG
The Crowne Plaza was in the heart of New Delhi, with all the hustle and bustle going on around you. However, once you were inside, it was like being in a different world.
The reception was huge and dazzling.
There were plenty of lifts available.
The dining was exceptional with 3 or maybe 4 places to eat withing the hotel itself. The breakfast was buffet style and very good. They catered easily for my Gluten Free diet.
The staff were courteous and friendly.

Awesome Staff! Nice, very clean hotel.

from gaylenhazel
The staff at this hotel is outstanding. I had price issues with our first night stay. The hospital that booked us waited to long to get the lower price rooms. I was forced into the higher price and didn’t know until check out. My husband was furious. We paid and went on to the hospital where I was admitted. One of the managers came to the hospital to personally speak with us and clear up the issue. I was so impressed we went back after I left the hospital. So glad! Our room was lovely. We used the travel desk and booked the nicest driver and guide for 3 days. He even took us to his home for tea! We loved this hotel. The only draw back was the main restaurant. Service was slow and food not to our liking. The Japanese restaurant was awesome! Highly recommend this hotel if you are staying in New Delhi.

Get the feel of Crowne Plaza Delhi

from elloriaga
Hi,

This time I traveled with a group of friends and found this hotel in Delhi as an upmarket property to stay with. We all were booked for two nights and our stay at this hotel was an experience worth sharing about. Our Check in was done with soft drinks and warm welcome by the Reception lady, room was on the renovated floor with paintings in the corridor reflecting Indian art(impressive).Room was upto the international standards with cozy Bed and latest furnishing. Our Breakfast at Coffee shop was served by smiling and professional staff. Yes one must try the Health club which they have recently introduced with good equipments for health concious travellers.
It was truly a 5 star experience in all the respect. There should be more hotels like this in every city of India.

Thanks

James

Excellent Product supported by Good personnel

from kamraz
Hi, my name is Wilson Garry stayed between 3rd Sep 06 and 07th Sep 06. well this was my first ever vist to India I was highly worried about my trip to New Delhi. As soon I reached the hotel I was impressed by the warm and grand Lobby of the hotel,check in was prompt and welcoming, was given a room on the 2nd floor which was fresh and contemporary. Room had features like LCD screen TV, Cubicle bath ,bedside console etc.
Staff was highly helpful and warm in their approach. Had my Breakfast at Le Cafe which was lavish in choice and taste.On my last night I had my Dinner at Sampan the chinese restaurant and my experience with food was ok but staff was extremly professional and knowledgeble (specially the Captain).
Only thing with little sluggishness was their Travel Desk which I used for my way back to Airport and it took some 10 minutes to get the Car at the porch.

Overall a good experience to be with Crowne Plaza Delhi.

Thanks

Bailed out after one night - Avoid!

from ma91c1an
I booked a reservation at the Crowne Plaza in New Delhi through the Holiday Inn Priority Club. I stayed at a Holiday Inn in Australia, and joined, thinking that I would accumulate points.

What a mistake.

The Crowne Plaza in New Delhi was probably a great hotel ten years ago, but it is showing its age. Apparently, parts of it are under renovation, and supposedly, some floors are completed. I did not see those floors.

The lobby needs help. My room needed help. The room had excellent Wi Fi, and a large plasma TV, but the electrical outlets were iffy, the fixtures were cracked and fading, and the marble surfaces were showing a lot of wear. For $142 a night, I expected better. Particularly from an ostensibly five star hotel.

This was just the beginning.

I need to have a working electrical outlet next to the bed for some medical equipment that I use when I sleep, so it is a non-starter when the outlets do not work. The front desk sent up power adapters which blew the fuse in the outlet, (along with a young man who tried to blame my equipment, then asked me why did I not call housekeeping), then they sent up a very nice handyman who fiddled around in the ceiling with a horrifyingly antique-looking fuse box, and after some trial and error he was able to get the outlet working, but the lights in the room no longer responded to the light switches, and so they would not go out.

No problem. I unscrewed all the lightbulbs so I could get some rest. Then I jumped onto the internet and booked a room at the Metropolitan Hotel Nikko.

The first floor lounge restaurant offered somewhat surly help (waiter was fine, the night manager was tired, perhaps), and a very weird version of spaghetti a la carbonara. The banana shake was good, though.

Oh, yeah. One other thing. The hotel neglected to send a car to meet me at the airport. I requested this when I made my reservation. I had to hire a car at DEL, which was....an adventure.

I only wish that the Mandarin Hotel Group had a property in New Delhi. Trying the Hotel Nikko tomorrow. I am punching out of the Crowne Plaza, never to return.

Strongly advise giving this joint a pass.

one night review

from p750777
What a pleasant surprise! After reading many of the reviews on tis site I was a little anxious about staying at this hotel but I stayed here for on night with my partner using Priority Club reward points for one night (22nd May 2006). We arrived early on the morning after an overnight flight and were very pleased to be given a room at 7.30am and given an upgrade to an executive floor room on the top floor.

The room was newly refurbushed with flat screen TV and well equipped. The design felt a litle unusual/old fashioned but the room was newly refurbished and clean.

The executive lounge facilities were basic but ofered free internet access, a very limited breakfast and limited evening canapes and evening drinks. there is however an excelent indian restaurant in the hotel and for those seeking more western options a Mcdonalds and Dominoes Pizza round the corner.

The location is not central and away from Connaught Place but we were touring and had a car and driver so this did not seem to matter.

The pool was nice and my partner took advantage of of a pedicure in the hotel which was excellent value for money.

The hotel was very quiet during our stay but the service was excellent and I would recommend.

A very enjoyable stay

from boat01
Stayed at the Crowne Plaza for 2 nights, had an excellent room on the 7th floor. It had been recently refurbished with modern amenities including a large plasma TV. The Chinese Restaurant was excellent (but not cheap), we used the executive lounge for breakfast and snacks and the food was very good. All the staff we met were very pleasant and helpful.

Spent an hour sat around the outside pool area, listening the noisy Delhi traffic. We did not venture far outside of the hotel on foot as there did not seem to be much to see, apart from some American fast food restaurants.

Better than the rest?

from MaggieS1
Just spent two nights in Delhi at the Crowne Plaza. On first impressions this is a good hotel, but delve beneath the surface and you'll find a few things that definitely lower the * ranking. Most of the rooms need refurbishing and the bar area has got to be the most inhospitable place in India! Forget any intimate surroundings, this bar is in the atrium with 30 m high ceilings.
The breakfast is OK, but the restaurant is far too small to cope with a full house (which is nearly always in India). The location is also well removed from downtown. I'm sure there are better places to stay in Delhi.

Top Local Tips for New Delhi

Trips from the Crown Plaza Hotel Surya in Delhi Ask the reception (not the travel desk) for a bus trip to the Taj in Agra. It costs 2000 rupeehs, including lunch in a 5 star hotel and 2 stops for breakfast/dinner, which can be used for great shopping. There's an additional charge of 1000 rupeehs for the entrance fee of the Taj, Red Fort - really worthwhile!

Red Fort Visit the Red Fort and the Humayun tomb.

Fast Its always fast

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Other names for Crowne Plaza Surya Hotel

  • crowneplaza hotels
  • crowne plaza new delhi
  • crowne plaza hotel new delhi
  • crowne plaza hotel delhi
  • Crowne Plaza Delhi
  • Address: New Friends Colony (Delhi) - New Delhi - 110 065 - India
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