Historical Traveller Reviews of Residency Hotel (Old Name: Elphinstone Hotel)
Only 1 redeeming factor...
We were only here for one night, and the room was the cheapest I could find. And our stay was just average. It wasn't good. It wasn't bad, it was just ok. The room is small, kind of damp, shower is just a nozzle aiming at the toilet, but you pull a curtain to prevent water from flooding the room. It's not that comfortable, but good enough for just a night. Air conditioning works fine, has satellite TV, and quiet. The staff won't go out of their way for you, but they'll do enough so that it's not insulting. And the one redeeming factor, is that this place is only a block away from Mahesh Lunch Home. This place made our stay ok. After eating the fish fry there, we forgot about all the taxi drivers cheating us, all the touts trying to sell us stuff. It is the best restaurant we went to (besides Viva Panjim in Goa) and worth a nights stay in a mediocre place, just to walk 1 minute to eat lunch there.
Gross --- Had roaches, a rat, and a worm!!!!
Reserved with the Residency after a friend recommended it. Arrived late at night after flight from the US. The moment we walked into our room we noticed not one but MANY cockroaches on the wall. Opened up a cabinet to see many many more scurry away. We immediately went down to the front desk where they expressed surprise that there were roaches but offered us an upgraded room in a separate part of the hotel for no extra charge. The new room was reached via a separate entrance and was quite a bit bigger than the first. It was on the first floor and had no windows, but appeared to be clean and was bug-free. Unfortunately, we came back to the room after dinner the next day to find a RAT scurrying around in our bathroom. We ran over to reception and some guys came and searched around but found nothing so declared that it must have left. We asked for another room but were told none were available. Two nights later, my friend woke up and swore that the rat had run over her but again, we couldn't find anything. The next night, after we complained about a worm in the shower, the men who went to look for the worm actually found the rat, beat it with a broom, and left it half dead in the street. Needless to say, I would recommend spending more money and staying somewhere else!!
It was hard to find a decent hotel in the midrange in Mumbai. We stayed at this hotel for a night and it was worthy. The location is excellent within walking distance of great places in Mumbai, the rooms are clean although they need to be updated. The staff if friendly and the hotel in general is in good condition.
Good place to stay!
Me and my friend stayed here two nights and really liked its atmosphere. The hotel situates in the middle of everything and has a friendly staff and quick room service! The only drawback was the toilet which didn't work properly. But I'd still definitely go back someday.
Good hotel, excellent location
My sincere thanks to Trip Advisor local experts for recommending this hotel to me. The hotel is excellently located and the rates are very reasonable. The rooms are well furnished and very clean and tidy. We got a corner room which had views of both the D.N. Road and Rustom Sidhwa Marg. The floor space of the corner rooms are less than the others, but we preferred it because it overlooked the roads. The reception staff were very friendly and co-operative.
However, they could improve a bit on the response time of room service - as we had to usually wait for quite sometime whenever we asked for drinking water etc. The restaurant and the food are also nothing worth mentioning, just passable. But there are so many good restaurants around the corner (try Mocambo Cafe for Breakfast, McDonalds, Yoko Sizzlers, Mahesh Lunch home for coastal food), that it hardly matters.
Overall, I was very happy with my experience and would highly recommend it to budget travellers.
Loved it, great staff, clean rooms
I stay at the Residency/Residence frequently for work. For the price, this hotel is an excellent value. The staff is exceedingly accommodating, the rooms are clean and the food is spectacular. The only legitimate criticism I have of the hotel is that the beds are in need of updating. They are a bit hard and small.
If you want a good hotel for your money, the Residency is the best deal in Mumbai. Some of my fellow co-workers have stayed at more expensive joints like the Renaissance and the Leela and report that other than the beds, the Residency is just as good.
In a city where decent affordable rooms are hard to come by, the Residency is a great find. It's nothing fancy, but the rooms are clean and comfortable, the staff is very helpful, and the location is fantastic--the Fort area has amazing architecture, the Kala Ghoda museum district is very close, and Crawford Market, Colaba, and all the restaurants on Veer Nariman Rd are all within walking distance. We stayed in several places in Bombay and the Residency turned out to be our favorite.
pretty decent :)
stayed here altogether 4 nights, on 2 occasions as i was happy with it. the hotel is well situated and offers good value for the money. the staff is nice, although the night staff overcharged me for the internet use once (overcharging and rip off are common in India though) and another gave us one night half price as we paid it in cash and promised to not tell anyone...(not a bad thing for us, just odd). the rooms were clean and bathroom nice. no toilet paper though and one night no hot water. room service/food is available only a part of the day but because of the area finding food is not a problem. all in all things went smooth and they offered a good deal for a hotel cab to take us to the airport (350 rupees). i recommend.
Excellent location, walking distance from Victoria Terminus, and taxis wait just outside. Double check the phone number if you go through Expedia, and book your own prepaid taxi from the airport. After some confusion (the email said yes: pickup, talking to the helpful night manager, was a no, but he gave us good advice and told us how much to expect to pay). Super clean rooms, well maintained if a little old furnishings. Can't beat it for the price. Ours was a superior double; two twins pushed together, and they were a little hard for a soft westerner, but nothing you can't get used to. Seperate sitting area and two ceiling fans with good A/C wall unit. Typical Indian bathroom: shower above toilet. Ask for toilet paper and top sheet if you want them. Shiny and well maintained marble floors, cute art deco details like mouldings and lamps in the rooms; also a kettle, tea and fridge. They will happily bring you mineral water and ice even in the middle of the night after roomservice is closed. Restaurant serves decent breakfast. Staff is very friendly and helpful. It's not handicapped friendly (most of India isn't)but if stairs are no problem, then you should be fine. We'll definitely go back if we're ever back in Mumbai and want a good cheap hotel.
Excellent value for money
Travelling frequently to Mumbai, I have had the privilege of staying in various kinds of properties from five-star to budget accommodation. I am choosing to write about this particular hotel because of its location and value for money. In a city like Mumbai which is famous all over India the price at which this hotel offers single rooms is amazing inclusive of breakfast (though it is not much to boast off), and provided with the location located centrally in the Fort area of Mumbai, it’s a great place to stay for single business travellers, who prefer a neat and clean room without any frills and who just use the hotel to sleep and night and get back to work the next morning.
I would recommend this hotel to everyone who sometimes don’t have the luxury of spending much money but need a decent and safe environment to stay.
The food is not much I can say off, but since its located in the Fort area, there are quite a few restaurants around this area.
Top Local Tips for Mumbai
Leopolds Restaurant in Colaba is worth a visit to enjoy good food in a great atmosphere.
words cannot say just how shocked i was when i first walked out of the airport First is the Smell it hits you right in the face Second is That it seems like Everybody wants a piece of you The place is shocking Its so How can i say "What the f*** " However we did stay And once you get over the First day we had a great time and met so many nice people very friendly indeed made us so welcome But to this day my heart will never let me forget the way some of them have to live
Don't miss it. Even during the monsoon, the ferries make trips. Ancient temples! Monkeys! Lots of places for lunch and lots of stalls for shopping. Pay the extra 10 rupees and go up to the top level of the boat; don't get conned into paying 250 for the guidebook; you can get it for 150 or less easily on the island.