Residency Hotel

, Mumbai, India
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Residency Hotel

, Mumbai
3 star

Rooms: 72

213/1, Suren Road, Gundavali Andheri (East) - Mumbai - 400 093 - India Hotel Website | | 022 - 56923344
109 Traveller

Reviews - Residency Hotel

2/10
Residency Hotel - Andheri - Be aware!!
Submitted by: Ezio B in 27/08/07
  • Age Group: 31 - 40
  • From: Italy
  • Traveller type: Pleasure Seeker
My partner and i booked a double room for 5/08/07. We arrived in Mumbai late at night and we chose THE Residency Hotel - Andheri
which was is close to the national airport as we had a very early flight the following day.
The hotel has had better days and the images we had seen were far from the reality.


Due the heavy rain, the room had a strong smell of mould, so we asked to be moved to another one. As we arrived late at night, the only other double room available was apparently on the 5th floor, where the smell was equally strong. So exhausted as we were at that point, we decided to remain at the initial room. At around 2am, thankfully still awake watching TV, we noticed a strange shadow outside the window. In seconds we realized that the shadow was in fact a man! Jumping out of bed, we started shouting and knocking the windows which initially seemed to be fixed, but could actually slide open as the locks were broken. At that point we saw the back of a man waking slowly along the tinny edge of the window in the heavy rain and disappearing to the room next door!! In total shock we reported the incident to the duty manager, who not only arrived 15 minutes later, but despite our insisting complains he did not even open the next door room (which was not occupied by an other guest). The young man kept apologizing and begging us not to report the incident to the general manager of the hotel, as he would lose his job. We eventually changed to a safer room at around 5:00 am, which “miraculously” was available on the 3rd floor. The next day as we had to catch an early flight, we did not report the issue to the general manager. There is no doubt the man outside our window was a member of the hotel staff who had access to the room next door and hoping that that we would be fast asleep after a long flight, was planning to enter our room.

In addition to our "unfortunate" experience, the Regency Adheri is quite run down, the rooms are old and the bed not comfortable. The food was below standard too.
4/10
The rooms are fine
Submitted by: P in 04/02/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Business Traveller
The rooms are fine the bed is hard the water warm but not quite hot and the food is pretty bad. Given that there isn't anything else near buy to eat at this is a bit of a problem.
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Other names for Residency Hotel

  • residency hotel mumbai
  • Address: 213/1, Suren Road, Gundavali Andheri (East) - Mumbai - 400 093 - India
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7.9/10

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