Umaid Mahal Hotel
, Jaipur, India
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Umaid Mahal Hotel
, Jaipur
450
Traveller
Reviews - Umaid Mahal Hotel
Read 450 additional reviews of Umaid Mahal Hotel at TripAdvisor.
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Historical Traveller Reviews of Umaid Mahal Hotel
Clean, Friendly Hotel
from yemiteliyadu
If you are looking for a family-run hotel with decent service at a great value ($55/night), this place will work for you.
It is a sister property of Umaid Bhawan. Both are old "havelis", restored by the family with a lot of attention to detail -- old photos, brass overlays, pottery, paintings, ...
The bedroom and bathroom were clean and had a good amount of room to move around. Every room has a balcony. The neighborhood noises die down at night.
The dining room serves a hearty breakfast and provides good room service. They are building a restaurant downstairs.
The brothers who run the place are friendly and willing to help with sight-seeing arrangements.
They even have internet browsing service (by the half-hour).
In town, take the City tour (City Palace and Amer Fort) and check out the view of the city from Nahargarh fort. Chowkidani is a great evening dinner and entertainment stop. Catch the Rajasthani dinner at LMB.
If you must shop, Johari bazaar is one spot (bargain away).
It is a sister property of Umaid Bhawan. Both are old "havelis", restored by the family with a lot of attention to detail -- old photos, brass overlays, pottery, paintings, ...
The bedroom and bathroom were clean and had a good amount of room to move around. Every room has a balcony. The neighborhood noises die down at night.
The dining room serves a hearty breakfast and provides good room service. They are building a restaurant downstairs.
The brothers who run the place are friendly and willing to help with sight-seeing arrangements.
They even have internet browsing service (by the half-hour).
In town, take the City tour (City Palace and Amer Fort) and check out the view of the city from Nahargarh fort. Chowkidani is a great evening dinner and entertainment stop. Catch the Rajasthani dinner at LMB.
If you must shop, Johari bazaar is one spot (bargain away).
Gorgeous -- Could easily charge triple the price!!!
from devoful
We recently returned from 3 weeks in India. In Jaipur, we stayed at this hotel and it was a palace to behold! It was by far the nicest place we stayed in our entire three weeks in India, for the price. We paid roughly $50 and our room was HUGE, clean, beautifully appointed, and absolutely gorgeous. The bathroom was 100% marble (walls, floor, shower, sink, etc.), there were beautiful hand-painted murals and borders on the wall, and the bed was a Rajasthani dream (four poster bed with Indian canopy)! I felt like an Indian princess and did not want to leave. I do wonder, though, if my FIL (who booked this hotel for us from India) sweet-talked us into a brand new room or suite because our room was significantly nicer than the pictures posted by other travelers, here. As others have mentioned, the same family owns the Umaid Bhawan Heritage House Hotel, nearby. The Heritage House is also beautiful (I saw it only from the outside), but it is older and not as nice on the inside (per my husband who went inside). Please note also that both hotels are slightly outside the Pink City in a more residential area -- so unless you have a car and driver, you will need to arrange transportation for the short distance to the sites, but the hotel can arrange that for you. I would stay here again in a heartbeat!!!
Best Bathroom of all our hotels
from Nickknock
A nice looking hotel. I would agree not the best staff, but nice rooms, and the most western bathroom of all the hotels we went to. Many hotels bathrooms, can really leave something to be desired, but not here.
Beautiful accomodations but indifferent service
from mrwbs
The previous reviews were the reason we booked at this hotel, and in terms of the quality of the accomodations the reviews are accurate: the facilities are lovely. This hotel stood in marked contrast to other hotels throughout India ,however, in that the staff were most indifferent. Service was truly laissez faire. In looking back on our 3 weeks in India, this place will soon fade from our memory, while others, including ones with less lovely facilities, will remain and will be more highly recommended to our friends and fellow travelers.
Beautiful building with horrible staff..
from MandAChi
Building is very interesting and the room was nice. Interesting style and decor, and overall a beautiful looking little hotel. Room not appointed very well in that there is no mini bar, cheap soaps/TP etc, and cable that barely works. In wall AC was loud and not very effective. Room was clean and comfortable, althought the mattress and linens were about as basic (see: cheap) as you can get.
As far as service goes.... forget about it. Book a room here expecting to be treated like a nuisance. We arrived a bit late in the evening, and the reception staff was literally like..."we were waiting for you. We want to go to bed." Wow, thanks fro the warm welcome. The small restaurant had the WORST staff ever. Any time we'd ask for anything, the waiter would roll his eyes, and sigh. Really the worst service I've seen in a long time..
That said, the hotel is a good deal. I'd be livid about the service if the room was $100 or more, but for 60 bucks it was clean, safe, nicely decorated, and comfy enough. Also located in a good area as far as I could tell.
So, I would recommend this hotel, and would likely stay there again, but you should go into it with the notion that you are getting 60 dollars a night worth of service. If you are used to The Taj, Oberoi, or Intercon level of service, then maybe go somewhere else. If you could care less about being pampered, stay here for a cool experiance.
As far as service goes.... forget about it. Book a room here expecting to be treated like a nuisance. We arrived a bit late in the evening, and the reception staff was literally like..."we were waiting for you. We want to go to bed." Wow, thanks fro the warm welcome. The small restaurant had the WORST staff ever. Any time we'd ask for anything, the waiter would roll his eyes, and sigh. Really the worst service I've seen in a long time..
That said, the hotel is a good deal. I'd be livid about the service if the room was $100 or more, but for 60 bucks it was clean, safe, nicely decorated, and comfy enough. Also located in a good area as far as I could tell.
So, I would recommend this hotel, and would likely stay there again, but you should go into it with the notion that you are getting 60 dollars a night worth of service. If you are used to The Taj, Oberoi, or Intercon level of service, then maybe go somewhere else. If you could care less about being pampered, stay here for a cool experiance.
A home away from home!
from Puja81
My husband and I stayed at the Umaid Mahal for 2 weeks in January. We absolutely enjoyed our stay there. The staff was very nice and always willing to help us. They arranged for taxis, drivers, and anything else we needed. I have to say that the friendliness and the welcoming attitude of the staff made for a great trip.
The hotel was decorated very nicely from the outside and inside. The room was very comfortable and nicely decorated. The staff did a very good job of cleaning up our room on a daily basis. This place did not feel like a hotel, it felt more like a home away from home.
I would definitely come back and stay here again.
The hotel was decorated very nicely from the outside and inside. The room was very comfortable and nicely decorated. The staff did a very good job of cleaning up our room on a daily basis. This place did not feel like a hotel, it felt more like a home away from home.
I would definitely come back and stay here again.
Newly renovated castle...and great price!
from SFBayAreaPrincess
My husband and I stayed at this castle during our visit in Jaipur.
Remember--this is not a 5 star hotel![-]
Pluses:
Very clean, wonderful hot water shower. Bring plenty of 50 Rs bills for tips! The owner/mgr of Umaid Mahal runs a very tight ship here. We experienced friendly staff and honest prices when we checked in. The owner of the hotel arranges for some of the local residents to come to the hotel and offer their services for the guests to enjoy. Such as: camel rides, dancers, puppet shows. YOU MUST SEE THE PUPPET SHOW--it is hysterical!
They have a small restaurant with good food, but you can also take a short walk or a 2 min autorickshaw ride to Umaid Bhavan Hotel (owned by the same folks) and eat at the terrace restaurant. Both hotels are located in a largely residential area so it is in a fairly quiet location. The renovation of the hotel (including all the wall paintings) made this a really cute place to stay and is a fair value for the price.
Minuses:
I always had to ask for towels. I think that the people working in housekeeping wanted tips! :o(
Remember--this is not a 5 star hotel![-]
Pluses:
Very clean, wonderful hot water shower. Bring plenty of 50 Rs bills for tips! The owner/mgr of Umaid Mahal runs a very tight ship here. We experienced friendly staff and honest prices when we checked in. The owner of the hotel arranges for some of the local residents to come to the hotel and offer their services for the guests to enjoy. Such as: camel rides, dancers, puppet shows. YOU MUST SEE THE PUPPET SHOW--it is hysterical!
They have a small restaurant with good food, but you can also take a short walk or a 2 min autorickshaw ride to Umaid Bhavan Hotel (owned by the same folks) and eat at the terrace restaurant. Both hotels are located in a largely residential area so it is in a fairly quiet location. The renovation of the hotel (including all the wall paintings) made this a really cute place to stay and is a fair value for the price.
Minuses:
I always had to ask for towels. I think that the people working in housekeeping wanted tips! :o(
Noisy and not very organized
from BoundaryPlace
There are some positive aspects to the Umaid Majal: the property is quite pretty, with the decorations following the Mughal style. The room was clean, and the shower was just about the best we experienced in three weeks in India: hot water, and lots of water pressure. The reception staff connected us with two excellent auto rickshaw drivers for day trips.
Drawbacks: First, it is incredibly noisy. The marble floors and halls are beautiful, but voices and other sounds really echoed through the four-story central hallway. Although there is a fair bit of street noise, about which not much can be done, much of the disturbance seemed internally generated and could have been easily addressed, e.g., staff members shouting at each other from one floor to another at 5:00 a.m.; reception phone ringing endlessly late at night, over and over, with no one answering and no mute. Second, the management was very poor. The dining room staff milled about, taking meal orders several times, getting things wrong, and arguing with each other, with no one in charge, leading to episodes of sitting around waiting for a cup of coffee with no one in sight for up to 20 minutes at a time. Third, although fresh towels were provided each day, they had a definite scent of eau-du-smoker that was quite off-putting.
Be aware that they don't accept credit cards.
Also, although they promise at the time of booking to collect you at the bus station or airport, this actually means that you must telephone once you arrive, which isn't very realistic for foreign tourists with luggage. We got off the bus from Delhi and were immediately so tightly boxed in by aggressive taxi touts that our chances of finding the suggested phone box, dragging our bags there, and then waiting for 20 minutes for a ride were close to zero. Given that the daily arrival times of the major bus and flight routes are well-established, and that the Umaid Mahal appears to have more than enough staff members who don't seem to have quite enough to do, meeting guests would not be a completely unreasonable service to provide.
Drawbacks: First, it is incredibly noisy. The marble floors and halls are beautiful, but voices and other sounds really echoed through the four-story central hallway. Although there is a fair bit of street noise, about which not much can be done, much of the disturbance seemed internally generated and could have been easily addressed, e.g., staff members shouting at each other from one floor to another at 5:00 a.m.; reception phone ringing endlessly late at night, over and over, with no one answering and no mute. Second, the management was very poor. The dining room staff milled about, taking meal orders several times, getting things wrong, and arguing with each other, with no one in charge, leading to episodes of sitting around waiting for a cup of coffee with no one in sight for up to 20 minutes at a time. Third, although fresh towels were provided each day, they had a definite scent of eau-du-smoker that was quite off-putting.
Be aware that they don't accept credit cards.
Also, although they promise at the time of booking to collect you at the bus station or airport, this actually means that you must telephone once you arrive, which isn't very realistic for foreign tourists with luggage. We got off the bus from Delhi and were immediately so tightly boxed in by aggressive taxi touts that our chances of finding the suggested phone box, dragging our bags there, and then waiting for 20 minutes for a ride were close to zero. Given that the daily arrival times of the major bus and flight routes are well-established, and that the Umaid Mahal appears to have more than enough staff members who don't seem to have quite enough to do, meeting guests would not be a completely unreasonable service to provide.
Value for money
from Indochine-TA
We stayed at the Umaid Mahal in Dec 2006 since our hotel of choice (and a sister hotel) Umaid Bhawan was full. We had had to suddenly alter our travel plans by a day, and the management accommodated us in Umaid Mahal. The check-in process was smooth. The rooms were clean and tidy. Bathrooms were clean although basic (no hairdryers).
Breakfast in the restaurant on the ground floor was part of the package. Although we were 2 adults and 2 young children in the room, the package includes breakfast for 2 only.
The building is beautifully decorated on the outside. The owners are hospitable and friendly, and went out of their way to ensure a smooth stay. The staff could do with some additional training as requests were attended to a little slowly (eg our request for additional pillows) despite there seeming to be many employees around. And the restaurant staff were a little slow as well. We could not order coffee/tea in the room before 7am as the kitchens only open then.
We paid about USD60 for a night and had no major complaints. Would I go back if I were on this budget? Yes.
Breakfast in the restaurant on the ground floor was part of the package. Although we were 2 adults and 2 young children in the room, the package includes breakfast for 2 only.
The building is beautifully decorated on the outside. The owners are hospitable and friendly, and went out of their way to ensure a smooth stay. The staff could do with some additional training as requests were attended to a little slowly (eg our request for additional pillows) despite there seeming to be many employees around. And the restaurant staff were a little slow as well. We could not order coffee/tea in the room before 7am as the kitchens only open then.
We paid about USD60 for a night and had no major complaints. Would I go back if I were on this budget? Yes.
beautiful hotel, good location, modest price
from gourmet2go
the interior and the rooms of this hotel, based on our stay, are just beautiful. The bathroom is clean and really luxurious, as was the bed and the room furnishings. And all at a modest price. The breakfast room I understand is only temporary while they re-do their basement restaurant, so that shouldnt be part of my review. I would definitely stay here again. We were also able to walk around from the hotel to the nearby mall, and it was short drive to restaurants.
Top Local Tips for Jaipur
Hire a guide and driver to see Jaipur! Ask for a driver and a guide that speaks your language to enjoy your trip. Always ask for an A/C car so the driver can filter out the "dust" and "pollution" while on your journey. There are so many castles and forts to visit that you'll want to stay for 2 or 3 days.
City Palace Do not miss the City Palace, and plan to be there around lunch as there's a nice little cafe in a beautiful courtyard at the Palace (Palace Cafe.) Cheap, decent food and Rajastahni dancers.
Jaipur toursit highlights In town, take the City tour (City Palace and Amber Fort) and check out the view of the city from Nahargarh fort. Chowkidani is a great evening dinner and entertainment stop. Catch the Rajasthani dinner at LMB. If you must shop, Johari bazaar is one spot (bargain away).
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Other names for Umaid Mahal Hotel
- umaid mahal jaipur
- umaid mahal hotel jaipur
- umaid mahal hotel
- umaid mahal
- Address: 20 Bihari Marg - Jaipur - 302016 - India
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