Hotel Umaid Bhawan

, Jaipur, India
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Hotel Umaid Bhawan

, Jaipur
3 star

Rooms: 27

8 behari marg via bank road - Jaipur - 302016 - India | 91-141-2206426
528 Traveller

Reviews - Hotel Umaid Bhawan

10/10
Great family runned hotel
Submitted by: peter in 07/08/07
  • Age Group: 26 - 30
  • From: Italy
  • Traveller type: Family Traveller
A fantastic little oasis of calm in a hectic Jaipur. Loved this hotel - staff great, food great and very well worth the cost.

I can only echo all the other reviews on here - this place is great !!
10/10
Jaipur visit
Submitted by: Manpreet in 01/06/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Gay
The Umaid bhawan family heritage Hotel in Jaipur filled my Herat with joy and peace. I needed absolutely nothing more than going to the Rooftop restaurant to feel that rajasthan was the most friendly place to be. The food was great up there, but more than that it was about the details in decoration and music which made it so special. Although simple and definitively inexpensive, the room was all I needed in such a place, and it also offered me good rest. Thank you very much for opening your home's door to us, and for showing how much you really care for your clients, by punting love and care in every single centimeter of Umaid bhawan family hotel!
10/10
Great home stay!
Submitted by: David in 29/05/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
Hi! I thing the last review about Umaid bhawan heritage house hotel is not correct and I do not belive it as I am a business traveller and stayed at this hotel for about 25 days and the Lovely rooms, beautiful swimming pool, nice location, quiet area. It's a beautiful place to stay with lots of character. Clean, nice staff and good breakfasts.
1/10
A real illusion
Submitted by: john in 17/05/06
  • Age Group:
  • From: United Kingdom
  • Traveller type:
How can I explain?I am terribly angry with that hotel. It is really a true torture for a tourist. They manupulate and change their price any time they want and they tell different prices to different people.
If you want to make a phone call; then you have big problem. They go to bed early as if it is their own house. They do not care. Let's say you come from Europe; and you want to call your family in the evening. They do not mind!you try to explain them that there is time difference; but most of the time you cannot find any one to help you make a phone call. They say they serve 24 hours. But not like that.Most of the time in the night you cannot find anyone. Even all the staff is sleeping. The owner has a great ego.He makes the poor little children, who are his staff , clean his feet. (Class difference in India)!!! The woman who is the owner's mother is the symbol of anger. She speaks like she is shouting at you.you cannot imagine!!!Not one second smiling.She acts as if she is your mother. And all the owners love money a lot. This you will feel in the first second. What's more; you pay a lot of money for such poor qualities. You can stay at a very nice hotel at the same price.
1/10
Bunch of crooks ...
Submitted by: Thomas in 02/02/06
  • Age Group: 31 - 40
  • From: Austria
  • Traveller type: Honeymooners
I booked 5 rooms for my family and myself for Dec. 24-27, 2006 in the Umaid Bhawan. It was not easy to find something in Jaipur during that time because of several conferences, so I was glad to find rooms in a hotel with excellent reviews at a reasonable price. I booked through hotel.com and received an e-mail confirmation from the Umaid.
When we arrived after a long drive on Xmas Eve, we were told to wait for the reservations manager, who very apologized and told us something about a plumbing problem which made several rooms in the "palace" unuseable. He had therefore made arrangements to accomodate us in their "newly renovated castle". When my wife and I went to check it out, it turned out that "newly renovated" was a euphemism for "construction site" - it smelled of fresh paint, people were working with noisy power tools and there was no infrastructure whatsoever (never mind that the rooms were several floors up without an elevator).
Originally we were told that this was supposed to only be for one night, but after more questioning they were not able to make any guarantees that we would get rooms in the main hotel later. Needless to say, we refused to stay in a construction site. In the meantime members of my family had been told stories about people too sick to check out by other members of the hotel staff.
That, together with their inability to promise rooms for the next day, indicated that all their excuses were blatant lies to veil the fact that they had overbooked out of greed. This is especially scandalous, given that I had prepaid(!) the entire bill months in advance and had received an e-mail confirmation. In the end they refunded the money through hotels.com, but instead of celebrating Xmas in peace, we had to go through an Odyssey of finding rooms in other hotels and ended up leaving a day early.
Thanks to the reservation staff of the Umaid Bhawan our stay in Jaipur will be remembered with a rotten aftertaste.
10/10
Great package
Submitted by: James Lockard in 09/02/06
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Honeymooners
Now that we are safely home in the US, we want to thank you and the entire staff of Umaid Bhawan for making our January visit to Jaipur so enjoyable. Your hotel is simply wonderful. The rooms are elegant, the staff is very friendly and accommodating, and the food in the restaurant was so good that we had no desire to find any other place to take our meals. We will recommend your hotel most highly to anyone who plans a visit to Jaipur. We hope to return ourselves at some future date and will look forward to staying with you again.
10/10
Great stay !
Submitted by: Eric in 02/12/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Adventurer
Best stay in India in a nice heritage house hotel in Jaipur India with a very fine family and good service. I recommend it and will return soon!
10/10
Best heritage house hotel in india
Submitted by: Peter England in 01/05/05
  • Age Group: 26 - 30
  • From: Spain
  • Traveller type: Backpacker
HI! i had come to jaipur city of a day visit and because the owners of aumaid bhawan made me comfortable in there small palace that i stayed there for a week. The place is great with lot of atmosphere in it so just go and the family will make your trip a memorable one.

Historical Traveller Reviews of Hotel Umaid Bhawan

The delightful Umaid

from A TripAdvisor Member
We stayed four nights at 'the Umaid' in Feb. and had the most wonderful time - the Regal suite was stunning!...v.clean & the ceiling's tiled mirrored mosaics were something else. The roof terrace for meals/drinks was a favourite - having nice food, such friendly staff and open or covered seating it would have been perfect, had they sold wine and beer. Amazing value for the quality - you pay for the room, not the foyer!!

Stayed at sister hotel Umaid Bhawan Palace

from A TripAdvisor Member
We also had problems when we arrived at Umaid Bhawan. We were told that we had not confirmed our arrival though we had email printouts showing so. They had no rooms available and so offered us their new "sister hotel" Umaid Bhawal Palace. The other hotel was around the corner. Its BRAND NEW. With marble floors and beautiful wall paintings. They were still working on the hotel so things were being installed while we were there but it did not interfere with our sleep. The owners are very nice educated people and were a pleasure to talk to. We ate at the rooftop hotel at the Umaid Bhawan hotel and the food was EXCELLENT. Like home cooking. All in all, I paid 1400 indian rupees a night and I would have paid even double to stay in this spotless pleasant hotel. I would recommend this family run hotel. Just make sure that you confirm and reconfirm and reconfirm!!!!!

Nice Enough - Beware the Sketchy Management / Extra Services

from time2travelsfo
I booked the hotel based on the reviews here. I first stayed in Room 305 and it was okay - worn and in need of renovation. Everything seemed to go okay the first two days I stayed. Food is nothing great, but the rooftop restaurant is fun.

They have deals with car rental companies - the "hotel car" and I highly recommend that you never use their service. They consistantly qouted prices almost double what you can get from a tour operator near MI road. I asked to book a car to Ajmer and Pushkar and they wanted 4,000 Rupees for the day and overnight. Outside agencies asked 4 Rupees per KM with a 250 KM per day minimum - so 2,000 Rupees.

When I returned from Pushcar the following day I checked in and was qouted a rate of 1,600 Rupees for a Deluxe Room. Okay, but when showing me a map the owner's son showed me a tariff card which has listed a single, deluxe room for 1,400. No big deal, but I asked to see what the response would be. He then said, that at his hotel a double has nothing to do with how many people are there. Okay, so now I know they will just make stuff up.

When I went to check out nobody could find the owner or the son to let me pay and leave. I was in a rush to get to the airport and had told them the night before I needed to check out - no problem he said. So, I get the bill and on top the taxes he's added a "hotel service charge" which conveniently rounded the bill up to a nice round figure.

The way the management is always out to get you for another 100 rupees and the sketchy behavior tarnishes what is otherwise a nice little hotel. I would stay there, but get it all straight and written down when you check in - if they say, "Don't worry." Then you should probably worry.

why is this number one?

from anitafiona
I booked and stayed one night. I am not sure why this is number one in Jaipur!? Who decided on the ratings?
Its definitely not four star?!

The hotel is average.
I stayed in a Royal Suite - it was large, had a TV, old fasioned a/c (not tried), a balcony, a changing area and a shower room. As with so many Heritage hotels it is looking slightly tired.
Towels were hard and grey.
A bulb was not working in the room but the staff did not change it.
However the room was clean and had mozzi netting on the windows.

The hotel has a rooftop retsaurant which looked pleasant, and a pool. We did not use these.
It is in a quiet area and although we thought the central echoey staircase would be noisy everything seemed to go quiet by eleven pm.

Staff were ok but not as polite or as helpful as in some other hotels - we were not shown around when we arrived, nor told anything about the hotel, meals, facilities etc.

Having said this if you are looking for a low cost place to stay its fine. It also has a lift which was a bonus for my elderly mum.

There is a new wing (or maybe its and in depth renovation?) being built which is almost finished. Rooms here should be more modern?

I stayed in the Samode Havelli last time which was very nice.

Backed up toilet = no room!

from Mangosteen
I booked this hotel based on the rave reviews from TripAdvisor. Unfortunately, my husband and I never got to stay at Umaid. We arrived to check-in on December 27 only to find out that our room had backed up toilet. The reservations guy told us that a man flushed an unmentionable item and had clogged the toilet. Ranvijay, of whom I corresponded with over e-mail, said that there was a team of people working on the issue. He assured us that there would be a room for us tomorrow. Now, Ranvijay and the guy behind the reservation desk begin quarreling as to where were we should stay. We could go to his uncle’s guest house or a Heritage hotel that was under renovation - but had a few finished rooms. We chose to see the guest house first.

We get into his mini van and off we went to the guest house called AVS Home. See for yourself at ---- It was NO Umaid, that’s for sure. The exterior looked promising. Room #1: Phew! This room had a smelly bathroom & mosquitoes! No thanks. Let’s try Room #2: This was not much better except the bathroom was a lot nicer, cleaner and a fewer mosquitoes.

We decided to look at the Heritage Hotel that was under renovations. This place was a construction zone! The front door wide open = no security! There was lots of dust, noise and men working in there. We tried to make a reservation at another hotel, but everything was booked solid. In the end, we decided to stay Room #2 at the guest house. We could hear people arguing until all hours. Thankfully, we had earplugs and a mosquito net. The next morning, we managed to find a room at the Raj Palace. It was a palace indeed! Let me tell you, it was worth every penny of the $250 we spent on that room! Plus the location was better.

Mismanagement + Lies = Disappointment

from ThomasRina
I booked 5 rooms for my family and myself for Dec. 24-27, 2006 in the Umaid Bhawan. It was not easy to find something in Jaipur during that time because of several conferences, so I was glad to find rooms in a hotel with excellent reviews at a reasonable price. I booked through Hotel and received an e-mail confirmation from the Umaid.
When we arrived after a long drive on Xmas Eve, we were told to wait for the reservations manager, who apologized and told us something about a plumbing problem which made several rooms in the "palace" unuseable. He had therefore made arrangements to accomodate us in their "newly renovated castle". When my wife and I went to check it out, it turned out that "newly renovated" was a euphemism for "construction site" - it smelled of fresh paint, people were working with noisy power tools and there was no infrastructure whatsoever (never mind that the rooms were several floors up without an elevator).
Originally we were told that this was supposed to only be for one night, but they were not able to make any guarantees that we would get rooms in the main hotel later. Needless to say, we refused to stay in a construction site. In the meantime members of my family had been told stories about people too sick to check out by other members of the hotel staff. That, together with their inability to promise rooms for the next day, indicated that all their excuses were blatant lies to veil the fact that they had overbooked out of greed.
This is especially scandalous, given that I had prepaid(!) the entire bill months in advance and had received an e-mail confirmation. In the end they refunded the money through Hotels, but instead of celebrating Xmas in peace, we had to go through an Odyssey of finding rooms in other hotels and ended up leaving a day early. Thanks to the reservation staff of the Umaid Bhawan our stay in Jaipur will be remembered with a rotten aftertaste.

Nice hotel, but not very special

from A TripAdvisor Member
We stayed in this guesthouse for three nights in december 2005 and generally spoken, we were very pleased. Staff was nice, rooms were clean and came nicely appointed and the food served was excellent, especially the tandoori chicken. In my opinion it is, however, a little bit overpriced, especially compared to the Udai Kothi in Udaipur, which is still a class higher and charges the same.

Nice place with an authetic feel.

from LikeDad
This place is great for the money. Large, clean rooms, comfortable beds, friendly & helpful staff. Nice terraces, with typical rajasthani decor. Only issue we had was hot running water in the showers/bath tub. We never seemed to have any, although we never shut the geyser off. This was my only complaint. The food at the hotel was great - real 'home cooking' style.

great alternative

from brs
The Umaid Bhawan causes some confusion ( the top pic on this page is for instance incorrect) - there is a luxury hotel of the same name in Jodhpur. This one is not in the luxury class - and therefore a most refreshing alternative to those luxury palaces. The atmosphere is more intimate and the whole complex is an amazing warren of nooks and crannies each individually furnished and painted. We loved finding different tables along the spacious verandahs and ordering cups of tea. The food was not great, but the atmosphere, the service, the deco more than compensated. We took a "royal suite" which was enormous and despite a huge bathtub that didn't really fit, felt we were getting a fantastic deal. We also made good use of one of the tuttuts outisde the hotel - a highly recommended option but make sure you tell the driver from the start that he can expect an excellent tip as long as he doesn't take you to any of those shops he has a deal with ( unless you do are hunting for jewellry or carpets- then take his advice). We put Jaipur at the end of our holiday and think this was a very wise choice - by then you've acclimatised to India, know what you want to buy and then Jaipur is heaven. Avoid if you can, any itinerary where Jaipur is a first stop.

Great service and homely stay

from A TripAdvisor Member
Hello people Umaid Staff is great ,
Just to say "Hi" and thank you for all your help during our stay at the Umaid, The staff were wonderful, especially the boys in the Kitchen (especially the funny tall chap with moustache), Please say Hi to them all. Also please say Hello to the daughter in-law from UP, she was wonderful towards my wheelchair bound daughter. We wish her all the best in her pregnancy.

I have attched some pictures of the the Umaid Tuk-tuk drivers, please let them see these pics and give them our regards. Also pass on our thanks for their wonderful service.

Best reagrds Mr Arvind Mistry and Family (from Milton Keynes in U.K).

PS: A happy New year to you all

Top Local Tips for Jaipur

Visit the bazaars and take a trip to the Tiger Fort at sunset! Jaipur has wonderful monuments like the Amber Fort and the Hawa Mahal, but wandering around the bazaars in the Pink City is quite special. Don't stay on the main roads; explore down the narrow alleys for feasts of colour and smells (perfume and flowers, as well as other things). We felt quite safe and walked around for hours! Another great place is the Tiger Fort, especially late afternoon/sunset. There are great views over Jaipur from here and you can go inside (closes about 6pm I think). Hire an autorickshaw to take you up - good fun!

Visit Take more than only 2 days (as most Tour Operators suggest) to visit this city. It is worth it.

Tips on Attractions in Jaipur Most of the sights and sites recommended in Lonely Planet are reasonably safe bets except that most of the entry fees are out of date and take those recommendations with a grain of salt in terms of how awesome they are. For instance, there is this attraction referred to as a Rajasthani Village (in Jaipur) which is an attraction recommended in Lonely Planet and highly recommended by the driver (from Delhi) we'd engaged for our needs. This place was supposed to depict what a typical traditional Rajasthani Village was supposed to be. It certainly did not live up to all the hype we were given from Lonely Planet and the driver we employed. It was more of a failed attempt to craft a typical Rajasthani Village for the viewing and paying pleasure of easily suckered tourists. In our opinion it was little more than a collection of amusements, hence, closer to being an amusement park than anything else.

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Other names for Hotel Umaid Bhawan

  • umaid bhawan palace
  • umaid bhawan heritage jaipur
  • umaid bhawan heritage hotel
  • hotel umaid bhawan
  • Address: 8 behari marg via bank road - Jaipur - 302016 - India
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