Heritage Village Club Hotel, Cansaulim
Reviews - Heritage Village Club Hotel
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Young & Single
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
Read 332 additional reviews of Heritage Village Club Hotel at TripAdvisor.
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Historical Traveller Reviews of Heritage Village Club Hotel
value for moneyfrom helen2206
The foods good.
Going to the beach can prove a pain with the hawkers, who simply never take no for an answer. we got quite fed up with that in the end!
The beach shack is excellent, Anthony is great he remembers you, what you drink and is keen to tell you places to visit.
Chicken noodles are a must but i had mixed noodles and they were great too !
take a torch as lights go out for a pass time at the hotel.
Take loads oa mossie spray as they are rife here.!!
Two weeks would be too long here but a week was great, the "animation" team keep trying to get you to get involved in activities which also can be a pain sometimes.
We had indian head massages in the beauty parlour...FAB !!
and my partner had a full body massage which he loved.
haggle hard for everything!
The cleaners were excellent.
i would say if you want an all inclusive with loads to do ..go here, but i wouldnt say it was too suitable for kids, mainly middle aged people there.
overall a great place to stay though and excellent value
A mixed bagfrom TravellingUKBride
Anyway, to the hotel. This was a belated honeymoon for us (we married in August) so obviously we were looking for a beautiful, idyllic and fairly peaceful location. It is only 30 mins max from the airport (depends on traffic) but is a secluded enough area. The beach is a 5 minute walk away but is a little disappointing - quite a lot of rubbish lying around and you have to cross a stretch of dirty water to get to the main part of the beach. Also, I suppose pretty inevitably there are hawkers, namely Alex, Sarah and I think Michael. They are very persistent, but not aggressive. However, we only ended up going to this beach twice as the hassle from hawkers put us off! If you are an animal lover like me you may also be upset by the number of what appear to be stray dogs around. They are very friendly and obviously only want a bit of love and food. They are skinny and often have sores on them. About a 20 min walk down the beach is a bit nicer and there is a pricey hotel there called Park Hyatt. Although you are not allowed inside the resort you can have a drink at their beachside bar. You will pay the same rates as in the UK though compared to a quarter of the price elsewhere!
All inclusive at Heritage Village is pretty good. I read a few grumbles about the drinks that are included in this before we went but we found the local lager perfectly acceptable. Not the strongest in the world but definitely palatable. Cocktails a bit samey - all tend to resemble pina colada but ok. The food was very good - does get a little repetitive but is always of a good standard. We were very disappointed to learn that certain commodities and facilities were not on offer during our stay. Apparently the season does not properly begin until the 1st of Nov. We were not made aware of this before booking, so be warned. We have learnt since that this is in small print of page 88 in the Jewel in the Crown brochure so make sure you refer to this! If you expect the Mango Terrace restaurant, tennis, gym, darts etc at this time you will be sadly disillusioned. Not all of the trips run either as it is quieter they obviously don't always have the numbers to warrant the trips running. Also, it was evident that the hotel was not completely ready for the start of the season either as maintenance work was going on all over the hotel at all times of the day and night. Yes, I was woken at 2.30am by the sound of a circular saw one particular night! Keep your eyes peeled as they are slack at putting up warning signs. As a result, I walked across a floor that had just been varnished and my flip flop came off my foot and stuck fast in the varnish.
We also had an issue with noise on our last 2 nights there as a large crowd of kids descended on the hotel on the Friday afternoon - some school trip on a cheap 3 night break. There were six boisterous boys of around 8 years directly opposite our room and they woke us up at ten to 8 2 mornings running banging on each other's doors, shouting and screaming and running up and down the corridor. Supervision of these kids seemed scarce to say the least! My husband has a lively 6 year old child of his own and I work in a primary school and with this being our honeymoon you can well imagine this was the last thing we needed!
The night entertainment is ok - Disco on suns and thurs, karaoke on Tues and sats, magic show on Mons and Fridays and games on weds. Karaoke can be fun but limited choices of songs and nothing up to date. Magic show is good the first time round but it is exactly the same each time so if you are staying 2 weeks you may see the same show 4 times!! They do hassle you a bit to join in too but I guess that's their job. It is nice to be able to get to know other guests and we did have quite a few laughs.
The night entertainment is very in your face. If you want an early night ie before 11pm, forget it. Every room overlooks the pool area which is the focal point for the entertainment so it can be heard clearly in your rooms.
I do want to point out some good things about this hotel. Staff are generally very helpful and friendly and most seem to genuinely care about your welfare. The room cleaning service is second to none and our cleaner Rocky was a star!! The weather was wall to wall sunshine too and was still warm in the evenings. Don't bother with a jacket for the evening - you really don't need 1.
The highlight of our stay was the trip to Dagsughar Waterfalls (not entirely correct spelling I don't think!). This was fantastic and cost only 22 pounds each for the whole day. It includes a ride in a jeep Indiana Jones style through rivers and jungle terrain. You walk the remainder of the way along the rocks to the most spectacular waterfall we have ever seen. There are also dozens of wild monkeys along the way. Make sure you take bananas with you as it's fabulous to feed them! Beware of some greedy characters who can grab your entire stash of fruit in one fell swoop! You can also buy small packs of peanuts there to feed the monkeys. If you put some into your hand, then close your fist and hold it out to a monkey it will gently unclasp your fingers and hold onto your hand whilst it eats the nuts. It was amazing. You can swim in the clear crystal pool at the bottom of the waterfall too if it takes your fancy. Very cold but refreshing. The trip also includes lunch at a spice plantation and a ride on a n adorably gorgeous and gentle elephant who just loves to be cuddled around her trunk!
We also went to Old Goa where the Catholic churches are - magnificent buildings and to Ponda where the Hindu temples are. If you get a taxi, the driver waits for you for as long as you want to spend in one location, then takes you to the next. Negotiate a price beforehand though. We paid 1500 rupees for the Old Goa day out. First we had a tour of a spice plantation which also includes lunch - entry cost inc lunch approx 4 quid each! 1500 rupees about 20 quid. I would also recommend you get an air conditioned taxi.
We also went to a nicer beach about an hour's drive south. Paolem (otherwise known as Paradise beach) is in a nicer setting and there are nice bars and beach shacks and sun loungers free of charge. Again the driver waited for us and we spent 3 hours on the beach.
If we were to return to Goa we would definitely head further south than Arossim. Further from the airport but definitely worth it! If you have bothered to read this mammoth review I wish you the best of luck and hope that you escape the annoying things that happened to us at Heritage Village! Happy holidays.
Oh Yesfrom mrdenn1s
Great pool, great beach, great seaside little restaurants. Hire a scooter and go into town to see the spice markets or even further north to see the locals smoking ganga!
The staff were amazing and helpful...the restaurants were pretty good. Weather was A1.....all inall a great place
Beware the wild dogs on the beach at night time....scary
goa -gain - no thanks!from lizzyb2
my partner was ill on the first night after eating fish at the buffet and couldn't get out of bed for two days. to celebrate him feeling better we ate at the mango terrace where i then fell sick after eating prawns! we managed to go out for a day to visit some temples (beautiful) and a spice farm, (really interesting!) other than that we stayed round the pool which was a good size & there were no fights for the sun loungers!
the superior room was overlooking the pool which could get a little noisy at night due to the evening entertainment which was not really our thing.
the food was buffet style but the omlettes in the morning were fab!
great place for those looking for a resort far from home which includes entertainment.
Goa, just fantasticfrom funnystrawberry
Food is so cheap in Goa that I wouldn't go all inclusive again as the variety is much better outside the hotel. The taxis are really cheap and wait for you for just 25 rps an hour, less than 50p!
You muct visit paradise beach way down south, it is the most beautiful place and the dolphins just play in the sea while you eat and drink your beer. if it wasn't for the fact I like to go somewhere different each year I would be staying there for my next holiday.
Overall Goa is the best holiday I have ever had. Tip for first time visitors, tell the taxi drivers etc that it's your 2nd or 3rd visit and that you have friends in the area, they won't try to over price their things.
Another thing you must visit the night market in Anjuna, it's a lot cooler and pretty with the lights. Go early as it gets really busy and crowded later on. We didn't have any problems with pick pokets though I am told they are there so just be on your guard.
Great Holidayfrom happytripper105
Only disappointment was the sea looking brown - like weston-super-mare!, but to be honest it was so hot we really preferred to stay in the pool (or should I say warm bath).
Hotel and staff were great. Delboy in the bar was great, although he did encourage us to stay up to 4 O'Clock some nights which is never a good idea!
We would definately return (we were a group of 13 - 6 adults and 7 children from 10 to 16) and the kids feel the same.
I have posted several pics separately.
Independent travellers - Bewarefrom A TripAdvisor Member
The free alcohol is a joke. We like our booze and it takes a lot for us to turn down a drink but the wine was undrinkable and the lager tasted of chemicals. Any nicer wine or beer you have to pay for.
I and several people had bad stomach bugs there. Can't say what caused it but we only ate at the hotel. The range of food was good however, salads, Indian food, pasta.
On a positive note, the staff are extremely friendly (when you're not involved in an argument trying to get the room you paid for!) and it's a very pretty place. The beach is great.
No Frillsfrom A TripAdvisor Member
We took a trip to Delhi and Agra to see the Taj Mahal, we organised this through Conrad the Oddysey rep. It was a 3 day, 2 night trip and cost us £450 each. Worth every penny, we had a truly fantastic time. Everything was catered for from the time we left the hotel to the time we returned. We had our own driver and guide throughout the trip, we stayed in a grand hotel in Delhi.
As long as you don't have high expectations about the hotel before you go then you will enjoy your break and what the hotel may lack in facilities is made up in the friendliness of all the staff. Check out the prices of the jewellery in the hotel shop, it is very reasonable, we bought a few pieces and are not dissapointed.
A Great little place to chill and relaxfrom Sandra-Jamie
The Hotel: Well maintained all round; rooms, reception areas and lovely pretty gardens. Staff are continually cleaning away empty glasses and plates. We had a superior room which overlooked the pool. These rooms are not much more expensive and are larger but the drawback can come at night if you don't want to join in the entertainment, as you can hear this although it doesn't usually go on beyond midnight. However the air conditioning which to be honest is a bit noisy (you do get used to it) has the the advantage of drowning out the noise outside. The rooms overlooking the garden are quieter and possibly have a better position depending on what your preference is- they seem better for sitting out on the balcony.
The Pool: Very clean and quite large BUT the biggest critisicm I have about this hotel is that the area surrrounding the pool is too small. There isn't room for enough sunbeds for everybody so if you don't want to get up at 4.00 am to reserve one- which we didn't as we were on holiday!!! (and which will still be very close to the person next to you) it is unlikely that you will find one. Also it does get very hot around the pool as it is sheltered on all sides. So we ended up going to.......
The Beach: Nobody goes here, it is a few minutes walk away and very very quiet. They have about 10 sunbeds which you don't have to pay for just buy a drink etc. from their shack. There was a great breeze all the time we were there which kept us lovely and cool. The sea can be a bit rough so swimming is not posssible (at the time of year we were there anyway)and to be fair probably not ideal for nervous swimmers or children but as long as you stay just near the shore it is a lot of fun in the waves. The beach hut called star is fantastic. Don't be put off by the looks -yes it is shabby but the staff are great and the food is excellent and very very cheap and plenty of it( yes I know you have paid all inclusive at the hotel but it is worth coming down here). You will get caught by Camilla, Sara, Jack The Lad the hawkers but they are the only ones here and we just bought some things from them on the 2nd day and they promised they would leave us alone and after that true to their word they just came to chat to us if we wanted and left us alone if we were reading or sleeping-they are funny and interesting to talk to. Other people went further up the beach to other shacks and said that the pestering from the hawkers was a lot more persistant and intrusive.
The Food: It is all buffet style and in that respect it is good. They try and cater for all but after all this is India! There is plenty of food served just about all day if you want it. The omlettes at breakfast are fantastic. They have 2 gala dinner evenings where you eat outside and you get 2 meals at the restaurant which is much better as not buffet- the food is pretty good but not the steaks, to be honest, I think you are better off sticking to more regional fare. There are a lot of extra dishes but you do have to pay for these. The retaurant is in lovely setting but beware of mosquitos. We are not keen on buffet style so we went out a couple of times to a restaurant called The pentagon as per previous reviews. The food here is excellent and very reasonable. It is very easy to get about just go out to the taxi rank outside all the prices are listed and that is what you pay with no hassle and they wait for you for 2 hours and bring you back- it feels very safe.
The drinks: are OK, we are wine drinkers, but not here- if you like good wine either take some with you or try something else. You can get 2 sorts of red, get to know the bar staff and then ask for the 'better red'- it is easy to spot the difference!! the white is especially horrid- there is no better version. They do put very very generous measures of spirits (all local) in all the drinks. You have to pay extra for bottles of water (there are water coolers all around though which are free) and for things like diet coke and barcardi breezers, but they are not too expensive.
The entertainment: Not our cup of tea at all- but others seemed to enjoy it and the staff do really work very hard to try and please the guests. There is always something going on but you can also avoid it if you want to. There was hardly any children or younger people when we were there and as the hotel has nothing around it-is probably not suitable for the younger age groups.
Other tips- when you arrive at the airport you will be surrounded by a lot of porters trying to grab your cases to take to the buses - it is worth having some pound coins ready and probably easier just to let them take them rather than trying to hang on to your suitcase for the sake of £1.
If you get sick- which we both did - don't suffer get a taxi to the village (5 mins) and costs about £1.50 to the chemist and they will give you 2 lots of medication which works really quickly for about 70p.
The tailor down at the shack has a next catalogue and will make you anything you want at a very reasonable price- I had 2 dresses made from a design from there costing about £12 and the quality was excellent and delivered within 48hours.
Excellent experience at the Hertiage Village Clubfrom dix1uk
We had upgraded our room choice to a pool view and had a great room with a perfect view.
From the moment we arrived we were made to feel at home from the reception staff, bell boys and every single member of the hotel staff we came into contact with. What a difference it makes when you are greeted with a very cheery 'good morning sir, how are you?', and in a day or so most of the staff had found out our names and were greeting us by our names.
We had nine days to enjoy the facillities of the hotel and we enjoyed every single day.
Everything just seemed to be perfect, the staff are so friendly, the service excellent, the pool and surrounding gardens kept to a very high standard. Dining was excellent, a good variety of English and Indian dishes, fresh fruit and salads, combined with ever attentive waiters,and the food and beverages manager,Victor, always about, and making sure that the guests got the best service.
The hotel is kept impecably clean, and the rooms were always immaculate on our return, surprisingly all done by men, (and done very well).
There are just so many wonderful things to say that the best thing to say is... 'Book yourself a stay at this wonderful hotel and experience it for yourself'
We realy enjoyed our stay and are already planning to return next year.
Rich and Benita. Brighton
Top Local Tips for Cansaulim
Tummy upsets If you suffer at all, get a taxi into the nearby town chemist. They will give you something to take which we found worked quickly. Don't bother taking diocalm with you, it's far cheaper over there and better.
Too much curry I would recommend you take stomach calming tablets with you as the food is all so lovelly you can get a bit carried away and as we are not used to eating this type of food on a daily basis it can upset the system!! There is food of a blander nature avalible but you would need to be strong not to try all the different varieties of goan food dished up as it's all soooo tasty!!!!!!!!!
Local buses Worth getting a local bus for the experience but be prepared for discomfort and a squash. On the upside it's extremely cheap, even if you travel a long distance.
Other names for Heritage Village Club Hotel
- heritage village hotel goa
- heritage village goa
- heritage village club goa
- heritage village club
- heritage village cansaulim
- Address: Arossim Beach, Arossim, Cansaulim - Cansaulim - 403 712 - India