St Mark's Hotel

, Bangalore, India
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St Mark's Hotel

, Bangalore
4 star

Rooms: 95

4/1, St. Mark's Road - Bangalore - 560 001 - India Hotel Website | | 080 - 22279090
218 Traveller

Reviews - St Mark's Hotel

Historical Traveller Reviews of St Mark's Hotel

Big Thumbs Down for St. Marks

from Mokedog
Did hotel employees write these other reviews? Just finished 7 days traveling throughout India. Stayed in 7 different hotels. The St. Marks was one of the worst. Lobby was dark and depressing. Rooms were circa 1970 in feel. Bath was something worse than what you might find in an airport budget hotel in the U.S. I will say the staff was friendly, but then again practically all hotel staff in India are friendly. Would definitely not recommend the St. Marks.

Home away from home that exceed expectations

from SharmaG
From my initial phone call to book a room, to my arrival in the middle of the night, everything at this hotel, went smooth. Mr. Parag Modi, the night manager who took my reservation assured me it was confirmed and was there when I checked in. The staff at this hotel (including Mr. Lovejoy who helped me with my luggage) are trained in a manner that is warm and welcoming. My past hotel experiences in India have been at 5-star properties. And sometimes we as guests are made to feel like EACH AND EVERY staff member is looking for a tip. From the guy who holds the door open, to the one who shuts your car door. But the St. Mark's hotel experience, makes you feel like you WANT to tip -- and the employee graciously accepts whatever you offer. Ms. Nagamani was exceptional when it came to my needs as a woman -- and like a sister, she stepped in to assist and advice me. The room I stayed in was very comfortable and clean. It had both an air conditioner and a ceiling fan. Plus there were the right amenities in the bathroom as well as a complimentary bottle of water. I felt safe and secure at all times. The breakfast buffet that is included in your daily rate, is a great spread with something for everyone. The wireless internet is affordable and offers fast access. My four days at this hotel were absolutely excellent and I would most definitely recommend this place (if you are lucky enough to get a reservation here). Though it is not rated as a 5-star property, I felt much more at home here than I did at the high-end hotels I have stayed at on my previous visits to Bangalore.

What a treat

from tripbug
We cannot say enough good things about the St Marks Hotel and its staff except the only thing holding it back from being a 5* is that it doesn’t have a pool. Their staff could certainly teach staff at the top London hotels a thing or two about customer service. Nothing was a problem and everyone had a beaming smile and kind words for us. The food was exemplary and the room was spotless with one of the most comfortable bed we have ever slept in. The location was brilliant for walking to the centre of town but quiet enough to escape the madness of central Bangalore. Considering what you pay for this hotel it has got to be one of the best kept secrets (but not anymore) of Bangalore as they don’t seem to appear in any of the guidebooks.

Another Good time at St. Marks

from A TripAdvisor Member
What can you say about this hotel? Its the best deal in Bangalore. Only rated a 3 star, it has 5-star service and comfort. This is my 3rd stay here and its still a great hotel. The breakfast is included and is good and safe to eat. Always such attentive staff. We arrived at 2:30am and had very good service and attention even at this hour!Beds are clean and comfy and bathrooms offer soaps, shampoo's etc. Ceiling fan and air conditioning available as well as radio and clock. A good mini bar available with a complimentary bottle of pure bottled water in each room. Great if you are not organized when arriving at a late hour. Rooms are quiet and you feel safe.Service is fabulous, the lobby is clean and the staff is professional. Easy Internet access is offered at a reasonable price in the lobby. The hotel manager is pleasant and accomodating. The doorman and bellboys are helpful and professional. I highly recommend this hotel, especially to foriegn travellers.Great value for the price, and not too far from the famous shopping on Commerce Street. Forget Le Meridien, this hotel surpasses them in all areas.

Personal service makes the difference

from PamMunich
Given the prices of hotels in Bangalore, St. Marks is a wonder. The rooms are nice, very clean, the staff is excellent - very good English, helpful, concerned about guest well-being. (They should do a training seminar for Le Meridien to teach them customer service). If I return to Bangalore, I hope I can get a room there. Highly recommended.

We loved this place

from NYTravelers2
We stayed for nearly a week at St. Mark's in late January 2006. Rooms are clean and well outfitted, very comfortable, with plenty of amenities. The lobby is small but nice, and the buffet breakfast is outstanding. It is well located in that it is about 10 minutes walking from MG Road and near good restaurants (Koshy's down the street, and Nagarjuna's about 20 minutes away). We were greatly impressed with the service there. Everyone was beyond kind and helpful. The travel desk was outstanding and reception answered our countless questions. They even arranged to get us the International Herald Tribune most days. Bangalore is a huge and overcrowded city, but staying in this hotel on its quiet street makes a stay in this city more relaxed and comfortable. When we return to Bangalore we will definitely stay at St. Mark's again.

Pretty impressive considering the limitations

from Arif_M
First of all, good luck trying to get a room here! Peak season? Forget it, don't even bother...

If you do get one, at first glance, the Hotel looks mediocre, physically. The the main restaurant has a surprisingly limited menu. I wouldn't call this a "budget" or a "luxury" hotel- it's an imbetween. Maybe one of those "business class" hotels? If you want comfort but aren't willing to spend something like INR 15,000+ per night, I'd suggest this destination. The location, though is a BIG plus!

The room is pretty decent, but is somewhat smaller than other hotels in this category. Aesthetically, the hotel is simple and modern. The bed, the lamps, etc. I thought were a bid on the lower side, quality wise. Certainly smelled "generic." But nevertheless, it was comfortable. The bathroom, though a bit small for comfort, was clean.

As far as the in house restaurant goes, there is a HUGE difference in quality between the buffet and menu-card. Go for the latter by all means! Even there, the variety was quite limited. The Muglai Kebob was by far the best dish they served here.

However, what made me forget about all the limitations was the attitude of the staffers. As far as hospitality goes, this is the closest thing to come to South-East Asia (Ex: Philippines, Thailand). For one, the receptionist always makes you feel welcome.

This paragraph might only be of value to some of the younger, Indian folk.To elaborate, let's begin by saying that I HATE formal attire. MANY bigger hotels have a real plug problem in that the staffer always looks at you funny when you want to stay there- especially if you're not a foriegner. Not here. Any querry I had on almost any matter was always attended to the instant I asked the question. Also, these guys go an extra mile to ensure you get what you need- which is a rare thing in top class Indian hotels. Although rooms here are fully booked most of the time, they don't make you feel as if "you're just a customer"- they try and make you feel that you are "THE customer."

For instance, I only smoke Scissors filter-less cigarettes. They didn't have that in house. The bellboy went to the marketplace just to get me a pack. And he came back lightning fast! Better yet, he didn't even flicker when I told him what I wanted! Some of the other hotel staffers do this also, but they either delay or give you that quizzical thinking look.

This might sound a bit radical for a post, but this is a problem in the Indian hospitality scene, I want to highlight nevertheless. Lots of times, if you're an Indian and are young, many, MANY establishments give you that "Hey...! How'd YOU get here?!" or "Are you REALLY the guest?" kind of signal. Not here.

Proximity wise, this hotel is especially appealing to a wide range of people. You should be able to access the nightclubs, the restaurants, the shopping complexes or whatever there is to it. If you want, the staffers will arrange out of house transportation for you- and they don't cheat you, rate wise.

The no questions asked attitude of the staffers coupled with their hospitality training makes this place very ideal if you wanted to stay close to the city, enjoy some luxury without having to spend a large amount of dough...I really think other hotels, even the 5 stars, must try and match this place in terms of hospitality and staff training.

Out of this world!

from cronk11
We found the surroundings and standard of service at St Mark's was never anything but the best. The friendly staff anticipated our every need and smiling faces were everywhere. The food and service in the restaurant were excellent and the ambience in the hotel bar was relaxed and friendly. We've never been so well looked after!

Nice hotel with fantastic staff

from blondeinsf
I have to say I was a little put off when I saw this hotel from the outside. I checked out the standard rooms and wasn't very happy with them but I got a suite and I was very very happy with my room. The room I had here was much quieter then the room I had at the Leela for $400 a night! The food is very nice and the staff made my stay fantastic. Everyone got to know my name, what hours I worked (I was there for a few weeks) and what I liked to eat for breakfast. The management followed up to make sure everything was going well and even invited me to a VIP cocktail party. Very lovely and helpful people here - I'm going back in a few weeks for 4 weeks and can't wait. It's an easy place to stay for the first time visitor to India as they'll arrange tours, transportation and other special accomodations you may need. Also even though this hotel is near a main roadway it was safe and secure - I say that as a woman staying here alone.

Business hotel is home away from home

from A TripAdvisor Member
The St. Marks hotel in Bangalore is small, and for the month I spent there in August 2004, it became my home away from home. The attentive staff knew me by name, and when I missed breakfast a couple of days, due to unusual work schedule, inquired about me with my business associate. Rooms are small, but adequate, and clean. Service is impeccable. Onsite restaurant is above average. Staff at the hotel are very friendly, even by Indian standards, and I was even a little sorry to leave them after one month. The only negative I can name is the wireless internet service, which is a little flaky. The connection is there, but seems to drop frequently. May be the ISP provider, rather than the hotel network.

Top Local Tips for Bangalore

Auto Rickshaw Ripoffs If you are spotted as a tourist in certain parts of town, there will be autorickshaw drivers anxious to "take you where you want to go". In reality they will first take you to a "special" handicrafts shop. The reason the shop is special is that they are getting a kickback from the shop. Now these shops are no better or worse than any other, but it can certainly be annoying when you are headed for dinner and your driver is headed for the handicraft shop. Also beware of the driver who doesn't want to use the meter. If the driver doesn't reset the meter then just get out of the vehicle... otherwise it will be an unpleasant experience when at the end of your ride and he is arguing that you owe him 5 times a typical fare for the ride. I hear that this problem is much worse in Delhi.

Pre-paid cell phone service in India In India, purchasing a pre-paid SIM card for your mobile phone requires: (1) a copy of your passport (2) a copy of your visa, (3) a letter from your hotel confirming that you are a guest at their location, (4) a passport-type photograph. I have read (but cannot personally confirm) that you may have trouble using a SIM card in a different Indian state than the state in which it was purchased.

What's on in Bangalore See page 3 of the local daily Deccan Herald. For train travel in India, either go through an agent or get to the rail offices or station early... else you'll be in a long slow moving queue.

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Other names for St Mark's Hotel

  • st. marks hotel
  • st marks hotel bangalore
  • hotel st marks
  • "st mark's hotel"
  • Address: 4/1, St. Mark's Road - Bangalore - 560 001 - India
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