Hotel Marina Agra

, Agra, India
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Hotel Marina Agra

4 star

Rooms: 156

M.G. Road - Agra - 282 002 - India Hotel Website | | 0562 - 2523460 to 75
134 Traveller

Reviews - Hotel Marina Agra

1/10
Theft at the hotel, untrained & noncooperative staff
Submitted by: Hemant in 02/05/07
  • Age Group: 26 - 30
  • From: India
  • Traveller type: Special Interest/Event
I had the opportunity to stay at the hotel on 24 April 2007 after my 5 day stay at Jay Pee Hotel in Agra. Holiday Inn one of the worst experiences to have. Right at the time of Check-in ,the keys were handed over to my group of 10 people with not even a single stewart accounmping to help open the room doors and instruct on electrical fitting in the hotel.

None of the group members could open the door with the key even after swiping key many time and only a help was seeked after 5 minutes of Frustration. It continued as, the televison at my Room no. 506 was not working due to Electrical malfunction. Amazingly hotel had no clue before they checked-in the guest.

The Whole team sat for light drinks & Dinner at around 10 : 00 in the evening at room no. 509 and the Hotel room service stewarts kept on moving in and out of the room for supplies till 2 :00 in the night .

As the dinner ended, the room service/Housekeeping was called up to clean the room. It was only in the morning that we realised that the a wallet with around 8000 INR was missing of the table that was being used to serve & stock the room supplies. It could safely be stolen because as the team disassembled, the room was vacant for some duration as the cleaning was in process.

The Hotel staff never cooperated, from Manager to GM , nobody took the onus and refused to act.

Morover the person at the billing desk could not print the Guest names rightly and i only had to give up at last. The Stay was memorable in true sense of the word - it certainly would be hard to forget this undue loss and discomfort on travel.
1/10
Bad stay, Dishonest staff, poor management
Submitted by: R Kumar in 05/01/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
BIGGEST DISAPPOINTMENT!! This hotel is the worst I have stayed so far in my life. Rooms are dirty, towels are dirty (as mentioned by other reviewers also). They stole my sports coat (worth $100+) between front desk and my room, when asked, one (out of 2) of the bell boy simply denied that he even saw the coat while other bell boy could confirm that they had a coat for the delivery in my room at the time of arrival. I further complained to the line manager and they simply shrugged by saying oh! it is just lost. Hello! aren't you going to do something about this? Answer was flat no. I called Holiday Inn 800 number from India, 1-800-423-0908 and the lady assured me some action, but so far I haven't heard back from any of them. So I am assuming my coat has been lost. I would stay away from this hotel and won't fall for a cheap price at all, because of dishonest staff and unresponsive management. Rather I would pay little higher and have a peace of my mind.

Top Local Tips for Agra

Getting Around If you are not savvy on getting around in India or if you do not speak the language or are a female travelling with other females, I recommend booking transporation through the hotel. It is a little more expensive but safe and reliable.

Days Taj is closed Make sure you understand the days that the Taj is open.

Moving around.. When you plan to visit any historical site from this or any other hotel, you can take a taxi from the hotel (might be more expensive but safer!). Be careful of local people around and your belongings.

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Other names for Hotel Marina Agra

  • marina hotel agra
  • holiday inn agra
  • agra holiday inn
  • Address: M.G. Road - Agra - 282 002 - India
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