Raffles Grand Hotel D'Angkor
, Siem Reap, Cambodia
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Raffles Grand Hotel D'Angkor
, Siem Reap
1 Vithei Charles De Gaul
- Siem Reap - Cambodia
Hotel Website |
63/963888
434
Traveller
Reviews - Raffles Grand Hotel D'Angkor
Read 434 additional reviews of Raffles Grand Hotel D'Angkor at TripAdvisor.
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Historical Traveller Reviews of Raffles Grand Hotel D'Angkor
Great base for exploring Angkor
from PetenMary
My wife and I stayed here in January 2006 and loved it. This a much better hotel than its sister establishment in Singapore, which is now little more than a tourist theme park.The highest compliment we can pay about the Grand is that it is almost worth going to as a resort destination in its own right with the fantastic experience of the temples being thrown in as a bonus. The Grand has a wonderful old colonial atmosphere, a great pool (just superb for cooling off and relaxing after a trek round the temples), fantastic food (both the main dining room and the buffet are highly recommended), and excellent service. This is just a great base from which to explore the temples over 2 or 3 days. Hiring a car and driver from the hotel ($30 per day; $15 for half a day) is great value and well worth it. Forget about hiring a guide: our driver turned out to be an excellent guide into the bargain. We checked out the 2 other top-end hotels in Angkor while we were there. At Amansara we had an atrocious and incredibly overpriced dinner in a cold and featureless dining room (a glass of Moet was $18; at the Grand only $12; says it all really) and were really glad to get back to the friendly comfort of the Grand. We also had an OK lunch at the Pansea, which is nicely done but a lot has been crammed onto a very small site. Not being celebs who desire the exclusivity of Amansara we would (and will) go back to the Grand every time. That said, we have heard that the Foreign Correspondents’ Club is worth checking out (it is certainly much cheaper).
ve seen in my life!
from sedelman
I was amazed to see some of the negative comments about the Grand Hotel d'Angkor; it's been a little while since I stayed there for 5 days, but I still remember it as one of the best hotel experiences of my life! From the moment I was greeting with a cool drink at the door and a personal sit-down with a concierge for my check-in, I found this wonderfully evocative old hotel (my first reaction was to think "Oh, what a Somerset Maugham kind of place! only to discover that Maugham, in fact, HAD stayed there) to be absolutely first class. Personalized service of a kind which really doesn't exist any longer almost anywhere else in the world, including assistance with tours of the area. The restaurant was excellent -- a selection both of Khmer cuisine and international -- as was the immense swimming pool, a real relief after a full day of touring. My room, which faced the pool, was wonderfully cozy (and blissfully well air-conditioned, a real necessity!) It was so far and away above any expectations that I do not hesitate to recommend it in the strongest terms to fellow travelers.
excellent service
from vannugyen
i recently stayed at the hotel over the Chinese New Year period.
The hotel is old and grand and certainly the busiest hotel in Siem Reap. The house keeping was the best I have seen in may years of travel. 3 excellent restaurants and in the main dining room ( full every night) the Chef walks the room and prepares special menus for the guests.
The rooms are old and colonial, but still well maintained and the Pool is fantastic. More a lake than a pool.
The hotel is old and grand and certainly the busiest hotel in Siem Reap. The house keeping was the best I have seen in may years of travel. 3 excellent restaurants and in the main dining room ( full every night) the Chef walks the room and prepares special menus for the guests.
The rooms are old and colonial, but still well maintained and the Pool is fantastic. More a lake than a pool.
Charming Historical Hotel
from KL_Sue
Hotel with bags of charm and history. Rooms are great with nice sitting out area, restaurants are good and the pool is large. Spa needs a little updating though. The management will need to maintain this hotel to a high level and keep on their hotels as it faces stiff competition in the area. Probably not quite as a high standard as you might expect from Raffles, but certainly not tired or in need of an update. If you want a largish hotel with sytle then this is perfect and more charming than others eg Sofitel, but if you are looking for a boutique hotel then try FCC or Pansea hotel.
that past its prime!
from Papaleadfoot
Once the only hotel in town, this aged grand hotel will not rest on its laurels much longer. Newer, more modern 5 star hotels abound as well as less expensive new hotels. The mold around the tub in need of grouting and the difficulty in getting the hot water knob to work highlighted the condition of the drab room overlooking the park. The Raffles was not in the ilk of either the Oriental Mandarin in Bangkok or the Four Seasons in Chiang Mai as was supposed. Upscale travelers recalled the Raffles as the "best"...and although it may have been, it is not the case any more! Suggest those traveling to Siem Reap consider other properties.
Colonial Charm with exceptional service
from Whinbrook
Recently stayed four nights at The Grand Hotel d'Angkor. We had a Landmark room in the original building which, while not plush or overtly luxurious was large, authentically furnished with big comfortable four poster beds, rattan furniture, pretty fabrics and a wonderful teak floor.
The bathroom was large, again authentic for the period but with de-luxe touches such as a heated mirror over the marble vanity unit and exceptionally high quality toiletries.
The public areas were not large but had a colonial charm that could never be replicated in modern establishments. The furniture, fabrics and decorations were of the highest quality too. The place oozes history which only adds to a magnificent ambience previously enjoyed by the likes of Noel Coward, Charlie Chaplin and Jackie Onassis.
We dined in both restaurants, the bistro/cafe and the more formal Grand Restaurant. Both were excellent and very good value with the bistro having buffet and a la carte options and the Grand, a sophisticated French menu with a Khmer ifluence. The French colonial legacy of delicious bread and pastries is also alive and well at this hotel!
The staff were also exceptionally helpful, friendly and polite. The front desk staff were especially well trained, dealing with some very difficult and demanding guests. If there was one criticism, it was that some of the staff were still inexperienced and in their willingness to be helpful and professional were a little overwhelmed but senior staff were very quick and efficient in rectifying and situation. A nice touch was to be greeted with frozen towels when returning from sightseeing.
The grounds were immaculate too with a large excellently maintained swimming pool and terrace that only added to the pleasure of staying at this wonderful historic hotel
The bathroom was large, again authentic for the period but with de-luxe touches such as a heated mirror over the marble vanity unit and exceptionally high quality toiletries.
The public areas were not large but had a colonial charm that could never be replicated in modern establishments. The furniture, fabrics and decorations were of the highest quality too. The place oozes history which only adds to a magnificent ambience previously enjoyed by the likes of Noel Coward, Charlie Chaplin and Jackie Onassis.
We dined in both restaurants, the bistro/cafe and the more formal Grand Restaurant. Both were excellent and very good value with the bistro having buffet and a la carte options and the Grand, a sophisticated French menu with a Khmer ifluence. The French colonial legacy of delicious bread and pastries is also alive and well at this hotel!
The staff were also exceptionally helpful, friendly and polite. The front desk staff were especially well trained, dealing with some very difficult and demanding guests. If there was one criticism, it was that some of the staff were still inexperienced and in their willingness to be helpful and professional were a little overwhelmed but senior staff were very quick and efficient in rectifying and situation. A nice touch was to be greeted with frozen towels when returning from sightseeing.
The grounds were immaculate too with a large excellently maintained swimming pool and terrace that only added to the pleasure of staying at this wonderful historic hotel
Rotten Raffles
from A TripAdvisor Member
An expensive and overated hotel. Rooms starting with 100 are small dark and the toilet is so close to the shower that it's almost immposible to sit down. Staff seem happier to talk amongst themselves rather than serve. I did not get my wake up call which nearly made me late to the airport. Another raffles hotel off my list
Great atmosphere
from frenchandparisian
This superb building, dating from the french colonization, has been restored by Raffles to his former grandeur. It sure has a colonial atmosphere.
Rooms are either in the main building, or in a newer garden wing. they either overlook Siem reap's main square, but are quiet, or the swimming pool and gardens.
Rooms are nice. Not modern by any standard, and the colonial ambiance makes the furniture a little outdated. But they are extremely comfortable, and the aircon IS new. The bathroom dates back from the foundation, with some chips, but whatever. The plumbing is old too: it is difficult to get a steady temperature in the shower at some time, when fellow guests have their shower too.
Two dining options, including one khmer heute cuisine, surprisingly good, in a beautiful room. It is simple and safe to venture outside for a change: we tried the beautiful Amansara next door, and the good Pansea.
The main negative point here is service. They are nice and smiling and willing to help. They just don't get anything right. Any quiry out of something really basic will be met with a bright "yes Sir". You either get nothing at all, or something totally unexpected. They did not replenished the inroom coffee tray. I let it know to the desk three times. I finally ended with a tea pot, and a cold one because it had sat all day in the room. And this is just one example.
Swimming pool is beautiful, and spa is great after a hot day in the ruins.
It is a really nice place to stay at, but one should not expect Hyatt style, or Four Seasons standards. Knowing this, the place is enjoyable.
Rooms are either in the main building, or in a newer garden wing. they either overlook Siem reap's main square, but are quiet, or the swimming pool and gardens.
Rooms are nice. Not modern by any standard, and the colonial ambiance makes the furniture a little outdated. But they are extremely comfortable, and the aircon IS new. The bathroom dates back from the foundation, with some chips, but whatever. The plumbing is old too: it is difficult to get a steady temperature in the shower at some time, when fellow guests have their shower too.
Two dining options, including one khmer heute cuisine, surprisingly good, in a beautiful room. It is simple and safe to venture outside for a change: we tried the beautiful Amansara next door, and the good Pansea.
The main negative point here is service. They are nice and smiling and willing to help. They just don't get anything right. Any quiry out of something really basic will be met with a bright "yes Sir". You either get nothing at all, or something totally unexpected. They did not replenished the inroom coffee tray. I let it know to the desk three times. I finally ended with a tea pot, and a cold one because it had sat all day in the room. And this is just one example.
Swimming pool is beautiful, and spa is great after a hot day in the ruins.
It is a really nice place to stay at, but one should not expect Hyatt style, or Four Seasons standards. Knowing this, the place is enjoyable.
Loved the Raffles
from curry69curry
This is the Grand Dame of all the hotels in Siem Reap. It's my second visit to Siem Reap, and I really enjoyed my stay this time. It's such a great relief to relax in the huge swimming pool, or sip cool drinks inside the air-conditioned restaurant, after a hot and exhausting day trip. The staff are here to please, their manners are top notch, and their uniforms are spanking clean. The hotel gounds are impeccable and does not show its age, seems like someone high above kept a good eye on this establishment. Well, makes me feel like I'm in good company once I step foot in this hotel. Highly recommended if price is of no concern!!
Unbelievably fantastic
from A TripAdvisor Member
The service at the historic Grand Angkor was unbelievable. It really lives up to it's Raffles name. The rooms were huge, extremely comfortable and spotlessly clean, and the staff were some of the friendliest i've ever encountered. Just staying at the hotel is an experience in itself!
Top Local Tips for Siem Reap
Cambodia Visa I do recommend getting your VISA on-line before departure. It is quick and easy if you know how to scan your passport size photo. It is $25 and the line is shorter when you arrive at the Siem Reap airport. Transportation from the airport is inexpensive. The airport is beautiful and new as is the paved road from the airport to the city center. Cambodia e-visa
How to tour the temples Rent a car and hire the services of a tour guide. It's worth it. The car can be rented for half a day or whole day and its at your disposal during that time. The tour guide is very helpful because he can tell you insights about the temples that you wouldn't know if you do it on your own. Go early in the morning or close to sunset to avoid the heat and the humidity because it can really get warm for you to sweat buckets. And it's no fun climbing up the temples at the height of noon.
eVisa get an eVisa on the Cambodian consulate's website-- $25 US as opposed to $20 at the airport, they accept nearly any emailed photo (when you submit it tells you instantly) & the visa is emailed to you within a day or two (so you do not have to snail mail your passport)... the eVisa gets you in a special, fast immigration line at the airport... there's a $25 departure tax, they accept credit cards
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Other names for Raffles Grand Hotel D'Angkor
- raffles grand siem reap
- raffles grand hotel d angkor
- Address: 1 Vithei Charles De Gaul - Siem Reap - Cambodia
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