Hotel de la Paix, Siem Reap
Reviews - Hotel de la Paix
Read 891 additional reviews of Hotel de la Paix at TripAdvisor.
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Historical Traveller Reviews of Hotel de la Paix
Stunning on all levelsfrom SFO-World-Traveller
This hotel hits stride from the moment you pull up; you are welcomed in the lounge with a complimentary drink and shortly thereafter escorted to your room for check-in. The facilities are impeccable on all counts - restaurants, rooms, common areas. The inclusive breakfast is very good and plentiful fuel for a long day of temple crashing.
The staff were the highlight of my stay. As a lone traveler they made me feel very welcome by remembering my itinerary and asking about it at the end of the day, asking to see my pictures (I am a professional photographer), etc. They are trained at Shinta Mani in town and I must say the guys on staff are quite handsome :)
One peculiarity for which I do not fault the hotel; I suspect it is cultural. Three times at the hotel I was offered the services of a "special" lady; once, quite forcefully, by one of the drivers they hired for me even to the point of him asking my preferences (big/small, dark/light). I finally said to him, "I like boys not girls and at any rate, am wholly disinterested in what you are offering."
Two suggestions: ask for a room on floor 2 or 3, or floor 1 on the wing away from the "Arts Lounge," as it can be quite loud through the floor; and do not accept rooms 110, 210 or 310, as they are next to the elevator, the noise of which grinds into your room all night. You also will get stray noise from groups exiting/entering the elevators all night.
Incredible design and servicefrom NRT
The design of the hotel is really extraordinary. Clearly, a lot of attention was paid to creating an environment that is both interesting and comfortable. The rooms are pretty spacious with with a large tub and a rainwater shower. The service was very good overall - the young staff is well trained and enthusiastic. Compared to luxury hotels elsewhere, it seemed like the service lacked a degree of sophistication. This is something that I noticed in general in Siem Reap, and was not really a problem since the staff tried hard and really seemed to care about giving excellent service. English competency was only OK, but I never had any major problems with communications.
The pool was incredible and it was a great place to relax after visiting the temples. The pool service was great - the attendant would bring over a cool towel and a spritz, along with a cocktail and food menu. We had great time just lounging and relaxing during the afternoon. The spa was also great - excellent massages and a wide variety of spa services.
The breakfast was excellent - they had a buffet with cold items, and you could order hot items from the menu. Everything was really good - especially the eggs benedict (probably the best I've ever had). Their fine dining restaurant (Meric) was also great. It is expensive by Siem Reap standards, but the food is world class.
amazing placefrom A TripAdvisor Member
Five star hotel with three star servicefrom beechmi
The hotel's design and features are truly memorable, and the attention to detail is amazing. However, I did not feel that the hotel's service comes anywhere close to the fabulous property itself.
Although I had trouble getting my room cleaned each day as well as trouble accessing the internet, my real problem was with how these issues were handled by the hotel. The staff running the hotel was very young with virtually no experience running a 5 star hotel (I met several of them and asked where they were trained).
The staff did a great job of smiling and saying 'hello', but problem solving and getting help with simple issues was very difficult.
The breakfast buffet at the main restaurant, spa area and services were all outstanding, as were the pool and fitness areas.
Overall, I felt that the hotel looked great, and was very comfortable, but didn't feel that it offered the level of service that would justify the prices charged.
A sophisticated oasis in a fascinating placefrom A TripAdvisor Member
This was just after the soft opening and they weren't totally up and running (the big lounge was closed while an art installation was being put up and some of the room furnishings were not totally finished) but they made up for the surprise of that with a break in the rate and by giving us a wonderful Khmer dinner.
We took one of the Spa suites and were really happy that we had such a large, comfortable space to be in in between our temple explorations. It was cool and fresh and returning to the streamlined, modern environment was really a blessing both in the heat of mid-day and in the muggy, buggy evenings. There were massage tables on an upper loft and French doors leading to a private rooftop terrace with a big outdoor pool/tub. We didn't use that tub too often as the water was brownish and not very appealing, but that didn't matter a lot to us. Mainly we enjoyed the high-ceilinged space. The iPods were a very hip addition. (Some of the other rooms we toured were quite a bit less appealing to us.)
We had a massage in the beautiful spa instead of in our room and were knocked out by the quality of the treatment and the tranquil ambience. We took most of our meals at the hotel. A sunrise breakfast in the room was a great way to start the day and we had dinner either in the restaurant or on one of the big swing tables outside. The food was surprisingly sophisticated and refined and there is pretty good wine list.. There was a different, delicious bedtime goodie every night after turndown service, Interesting local libations in the mini-bar, but we opted for the Bombay Sapphire we had spent our last bahts on at duty free in Thailand.
The staff was very warm, and so professional considering the relative newness of the luxury tourist industry in Siem Reap. They could not do enough to make us feel at home. The fact that the owner has a socially concious agenda makes it even more of a pleasure to be a guest here.
In this intense, fascinating region of the world, this hotel is an oasis of calm and stylish minimalism. (Go soon, before the place is totally built up. It is growing really fast.) We would go back to the Hotel de la Paix in a heartbeat.
Beautiful hotel, friendly servicefrom A TripAdvisor Member
Great pool service! Also, a nice poolside menu - I suggest getting lunch up there while sitting by the pool since it is usually too hot to do anything else at that time of the day anyways. The bar is fun with a very large drink menu that can make choosing a drink difficult!
Overall very good service. No real complaints. I stayed at 3 other hotels while on my trip to SE Asia and they probably spoke the least amount of English here but it is still not a problem communicating. I hope to return to this hotel - its a very relaxing gem in the heart of Asia!
Absolute delightfrom Toreadorable
The staff were eager to show they could anticipate and meet our every need, and surpassed our expectations at every turn.
The food service was spectacular, from breakfast to dinner, the evening dining particularly memorable, especially the multi-course Khmer menu.
We stayed in one of the garden suites and it provided us a lovely, luxurious home base for our day-time visits to Angkor Wat and beyond.
We'd go back at the drop of a hat.
Wonderful hotel, wonderful experiencefrom jbontrag
We stayed 2 nights, one in the Pool Suite and one in a garden suite. The Pool Suite is one of the nicest rooms I have ever had in a hotel with a private patio that leads right into the water. The Garden Suite is a bit odd in that the entrance leads to a somewhat impractical outdoor bathtub and then to a sliding glass door to enter a smallish room. Both rooms had wonderful decor and the bathrooms are great...rainfall shower heads are a very nice touch.
Dining was excellent there. The included breakfast was great with a wide range of items in the buffet as well as a few items off of the menu (also part of the breakfast) including eggs benedict and other standard fare. We also enjoyed the Khmer set menu for dinner that included upscale versions of local Cambodian foods such as stuffed frog (very good) and various fish dishes -- far more interesting than the continental dishes on the normal menu (but they looked good too). They have a nice dining room inside but we were able to dine al fresco on one of the enormous swing tables they have (an enormous square-shaped platform with a "mattress", cushions and beautiful trays to dine on that are held up by four very strong cables enabling a slight swaying motion that was very romantic!). The experience was amazing!
The staff organized a guide and driver for us and the cost was basically no different than what you would pay during negotiations except they have to tack on tax -- not a big deal and wonderful if you are tiring of negotiating everything at that point in your trip.
Overall, excellent location, excellent service, excellent dining, excellent design, excellent stay!
Amazing Hotel and Restaurant but Small Service Glitchesfrom CraigCT
We found communicating with the staff to be difficult at times. We also experienced some very minor service glitches - things like items missing from room service orders.
There was also one major problem with a restaurant reservation outside of the hotel (the restaurant was closed and the staff told me they had made the reservation) - the problem was easily remedied with a free meal for the two of us that night at the hotel's Meric restaurant. The restaurnant is fantastic - we had the 7-course set menu on two different nights. There was a course on one evening that was a salad with dried snake as an ingredient - it was really good, believe it or not. If you do eat at the restaurant, try and reserve one of the swings instead of a table. The swings are 6 foot square suspended platforms that you sit on and eat your meal, gently rocking back and forth - a very comfortable and relaxing way to enjoy your meal.
Siem Reap is kind of a dump and ironically, the infinity part of the pool drops off into the town. Otherwise it is a very nice pool with lots of shade and places to sit.
If we ever return to Siem Reap, we will stay at Hotel de la Paix again (providing the price doesn't go through the roof, a distinct possibility considering the quality of this place).
And the winner is? - Hotel De la Paixfrom patali76
This Hotel is absolutely amazing. Every aspect is considered in detail, beginning with the architecture, and artwork, to the fixtures, the lighting, and music creating a most magnificent ambience. The attention to detail here is world class. The check in was a dream, as was the checkout, nothing at all is a problem for hotel guests, and the staff here can organise anything at all for you, and the price is the same as the independant market.
The staff have an excellent grasp of the English language which is a delight when you are travelling through asia, and as far as service goes, they have been trained to a standard which would rival the best European and American hotels. Imagine a waiter with a genuine smile who gets everything right with a great respect for international ettiquette.
The food is absolutely perfect. We recommend the waffles with stewed apple and double cream for breakfast, and you MUST try the lamb for dinner! It was pure bliss. Also a great wine list. Having travelled the world we can say that you will not find a better meal at this price anywhere, unless of course your mother is Italian and willing to cook for you. Be on the lookout for Lundy if you dine in the restaurant, he is by far our favourite waiter anywhere in the world.
We were delighted by the complimentary gifts the hotel provides, for example on our return to the room each night, a decadent treat would await us, for instance a candlelit bubbling pot of chocolate fondue.
Honestly I could write on and on about what a great hotel it is but the smiles on our faces would say it all.
Summing up. 1. Go to Cambodia. It is fantastic. 2. If you do, stay at this hotel. I'm sure you will be raving about it just as much as we are on your return.
Pat and Ali
Top Local Tips for Siem Reap
Take a taxi from the airport not hotel transfer Taxis from the airport are plentiful, and just $5 for the ride from the airport to central Siem Reap. Just tell the central taxi stand operator where you want to go and he will write you a ticket to give to a taxi driver. By contrast hotel transfers can be $25-$35. Be prepared, however, that the taxi driver may try to get you to commit to hiring him as your driver during your stay.
Favourite things Favourite temples were Angkor Wat and Beng Mealea (2 hour drive away but worth it!!!) Favourite places to eat: Red Piano, Khmer Kitchen, Khmer Village (not in town), Soup Dragon for icecream
Getting around 1: Use the Luxury coach for inter-city travel. 2: Use the local taxi from the airport.
Other names for Hotel de la Paix
- hotel de la paix
- de la paix siem reap
- de la paix hotel
- Address: 1 Sivutha Boulevard - Siem Reap - Cambodia
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