The Pavilion Hotel

, Phnom Penh, Cambodia
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The Pavilion Hotel

, Phnom Penh

Rooms: 20

227 street 19 - Phnom Penh - 1000 - Cambodia Hotel Website | | +855 (0) 23 22 22 80
768 Traveller

Reviews - The Pavilion Hotel

Historical Traveller Reviews of The Pavilion Hotel

Great hotel

from red_wanderer
This hotel is truly beautiful. Can't really add anything complimentary that's not lalready been said by other reviewers. My girlfriend and I stayed for two nights.

Very peaceful and gorgeous to look at. For a hotel like this I would have expected to pay much, much more than the US$50 a night we paid.

I thought the owner and the French woman who worked at reception were
perfectly polite and helpful. They booked a taxi for us to go to the airport.

If I was to be picky, I would say that the room could do with a small
fridge and that they could do with new mosquito nets.
Management Response from thepavilion
Indeed, the mosquito nets get teard very quickly. We need to change the material so it would last a little longer. We are now setting up 8 rooms in the building next door (4 of them with each a private swimming pool) and we will try correct the mistakes made in the first building.

But for the refrigirators, my collegues told me quite a few stories about friges they had put in the rooms. Those stories made me change my mind and I have decided not to install the refrigerators planned originaly. But we do allow the guests to use the one in the bar to store their food.

Fantastic Boutique Hotel, nr 1 in Phnom Penh!

from EllaInTheSky
I just came back from a trip to Phnom Penh. I chose Le Pavilion because there was only praise for that place on tripadvisor, something I can only confirm. It is a nice, authentic place, run by a french guy. The rooms are furnished with love and care, and it's an oasis of peace and quiet. If you expect a five-star hotel with all the possible frills, this will not be for you! But if you like to enjoy a bit of tranquility, sitting next to the pool and enjoying the wonderful french food served by the attentive khmer staff I can only recommend it!

If you need a driver to show you around Phnom Penh or even to organise a trip to Siem Reap, contact Ros at He's a lovely guy who speaks fairly good english, and was the perfect guide for my two days spent in Phnom Penh.

Beautiful quiet colonial house in a manic city

from 2Turners
Situated on a quiet street behind the Royal Palace, this was a former royal residence. It is now a stylish small hotel owned by a French guy. We had a bedroom on the ground floor at the back which was good, but the bathroom needs a refurb. Outside there is a large swimming pool in a secluded, peaceful, jungly garden. The breakfasts are very basic with only coffee and croissant, but snacks are available all day. There are 2 computers available to guests anytime, but they are very slow.
At first Monsieur did not seem very friendly, but eventually we warmed to him, and would really recommend this hotel for its location and ambience. Having travelled around Cambodia for 4 weeks, on our return to Phnom Penh second time round we were unable to get a booking - so please keep this hidden gem to yourself !
Management Response from thepavilion
The bathrooms are new, but very small. We decied to to take as little space as possible from each room for the bathrooms and kept most of the original building. We will have the same problem in the building next door that should open in September and am very aware of the problem.

The breakfast is Frenchee indeed. We serve tea or coffe, one fresh orange juice, two croissants, as many toast, butter and jam that you wish. But all the rest will be charged....

The two computers are pretty fast - the internet connection is not. Our 64kb/s connection costs 240 USD / month. A 1Mb/s connection we ba charged 9,000 USD!!! The government promisses us an optic fiber connection with Vietnam for next year, with lower rates. Lets just hope it will really happen.

As for my owfull self, some say I am too talkative, some say I am cold. I hope that with a little more experience I can better guess who I am bothering and who feels ignored.

A Hidden Gem

from simonsmith
We hesitate to praise the Pavillion in case we cannot get in next time! We had a fabulous 3 nights here. The hotel grounds and pool are
a divine haven from the bustling city outside. The bar/food available
was excellent and the staff lovely.

Our deluxe room was airy bright and comfortable although an extra sheet as others have mentioned would have been welcome. We had the deluxe room overlooking the pool.

It is well located but despite this it was difficult for us to pluck up the energy to leave the poolside!

I would not bring young children here as I think they would feel out of place.

As a gay couple we felt welcomed and comfortable in a mixed environment.

many thanks

Best value hotel I have ever stayed in

from Tigerlily2803
I had high expectations of the Pavilion as at time of booking it was rated the no. 1 Phnom Penh hotel by tripadvisor. I am happy to say that my expectations were exceeded. I stayed at this hotel for three nights with my boyfriend as part of a longer trip round Cambodia and we thoroughly enjoyed the experience.

The hotel is absolutely beautiful and the pool is awesome - especially the double loungers. The room itself is a little basic (no minibar, no complementary toiletries other than soap) but it is attractively furnished and the TV has a lot of English channels including HBO! (I live abroad so that was a real treat for me). I had no problems with the hot water as mentioned by previous reviewers. I also felt that the food served at the poolside bar was delicious - I had far less nice meals at the Raffles hotels in both Phnom Penh and Siem Reap (yes, I know, I should have learnt from the first time) and paid approximately four times as much. The hotel is excellently situated by the best shopping street in Phnom Penh (240 - although that's not saying a great deal as shopping is a very sparse compared to other Asian cities I have visited) and is also near the Royal Palace, the National Museum and so on. There are tuk tuk drivers outside day and night so you never have to wait for transport. Bliss Spa is also very near by and I recommend that too.

As stated by other reviewers, the hotel's policy on sex tourism is highly commendable. I also felt it was very environmentally friendly to have solar-powered electricity. And the AC worked all the time for me! Unlike some of the other reviewers I found the front desk were happy to book taxis for me but perhaps this was a one off, as in the confirmation email it did suggest contacting Bon Voyage travel agency instead.

No hotel is perfect so there are a couple of points I would like to mention. The style of service in France is quite different to that which I would expect in the UK / US, and as the manager is French that seems to be the style of service on the front desk (i.e. they won't necessarily greet you when you walk in, which is a trivial point really, but it does feel strange at first). Also, if you wanted to spend a lot of time in your hotel room during the day my room (no. 1) would have been a bit noisy as it was near the bathroom for pool users. During the evening though this was fine. Finally, the free internet terminals were very slow, although the wifi access must have worked much better, as several people were using their laptops.

Other than these minor points I really loved this hotel and would recommend it to anyone. In fact, I would have happily paid twice as much to stay here, even in Phnom Penh which is a very cheap city. On this basis my boyfriend and I are making a donation to a Cambodian charity as we had such a good time and paid so little for the experience.

Wonderful old Indochina atmoshphere

from RossE
I stayed at the Pavillion for 5 nights in March 2007. The other positive reviews describe the place well. I had an upstairs room with a balcony overlooking the pool, ... wonderful. The rooms are not could-be-anywhere, 5-star luxurious, but they are tasteful, comfortable, clean and atmospheric, they have the feel of Indochina 40 years ago when I first experienced the area. I had a great French/European meal on the rooftop of the White House restaurant, at Villa 389, Street 184, overlooking the park in front of the palace. In 240 Street, a couple of minutes walk from the Pavillion, is a good bookshop, an excellent and inexpensive laundry cum ice cream shop (!), and several reasonable restaurants. And for anyone needing a car with a polite, reliable, safe (and slow) driver with more than adequate English, I can recommend "Sothea" who can be contacted at: His car is modest, but so are his prices.

Quite good

from foost
Nice, clean, large and spacious room. The furnitue was very classic Asian teak style. No major complaints other than several suggestions: - the room was provided with only 2 pillows and it would have been good if proper duvets or blankets were provided.

The garden area is beautiful, with nice lounging areas and accompanying fans - a great place to chill and while time away. Wifi is free, which is great. However, it is a tad slow.

Overall, not bad for the price.
Management Response from thepavilion
We indeed used teak wood for the outdoor furniture as it is the best wood for resisting both sun and rain. But for the indoor furniture, we use only sugar-palmtree as it is a planted tree which's use does not contribute to deforestation.

As for the pillows and blankets we have quite a lot in stock that are available to anyone that ask.

Why its so inexpensive

from kinggofg
To quote my wife "this is my favortie hotel I have ever stayed at".

The place is perfect. Beatiful beuatiful perfect rooms. AC.

So if its so great then why is it so cheap?

Answer: This is not a luxury hotel (it only looks like one). Do not expect 5-star service.

1. They won't book anything for you, they refer you to bon-voyages travel agent, which is not the best option. (although everything worked out for us)

2. The french general manager/owner is, well, french. Its almost like you are intruding by staying at his hotel. At first we were a but put off by him. But once we were there for a bit we understood him better. We actually overheard him talking to some other guests who asked, "why don't you charge more" and he said "then I would get snotty tourists who would complain about things like the AC not working"

A Great Find!

from LDG-Vancouver
My husband and I spent three nights at The Pavilion earlier this month. We found it, via Trip Advisor, and just loved it.

The hotel has been beautifully renovated, the rooms are clean and tastefully decorated. The rates are reasonable, the location very convenient, just a five minute walk from the Royal Palace and National Museum. In addition, Sisowath Quay, with its many bars and restaurants, is only a 12 minute walk or three minute tuk-tuk ride away.

The pool and garden are absolutely gorgeous and the perfect place to relax after a hectic day of sightseeing. The pool's bar/cafe has a small lunch/dinner menu with mainly French, very tasty fare. The staff is wonderful, very helpful and efficient.

The Pavilion does not allow 'sex tourists' , a growing problem in both Phnom Penh and Siem Reap and we fully endorse their position on this issue.

We thoroughly enjoyed our stay.

Great place to stay

from ubkvist
When we first got here we thought that we had an incorrect address as we didn't see any hotel. From the street you just see a big wall with a door and a guard beside. However, when you enter the door you see the most charming French colony house surrounded by palm trees and other plants. In front of the house there is a big, clean pool.

We stayed at the Pavillion for three nights in February, 2007. We had a big room with a balcony overlooking the pool and the garden. After having spent the days in the heat of the city we thought that this was an oasis to come back to in the afternoon. We appreciated that the hotel did not welcome "sex tourism". We saw too much of that kind when travelling in Cambodja.

Top Local Tips for Phnom Penh

Street 240 Lovely laidback, slightly boho-ish enclave within big bad Phnom Penh - come here when you're sick of Sisowath Quay!

Avoid the waterfront Contrary to what the guidebooks say, there is no atmosphere on the waterfront. Just the usual tacky tourist stuff you get in Sth East Asia, incl plenty of kids working the streets. Best to avoid this area completely - I recommend 278 St, which has some stylish cafes and bars. 240 St also has a couple of nice bars and restaurants.

Visa Use the e-visa facility in advance - we waited for over an hour to get through immigration.


Other names for The Pavilion Hotel

  • pavilion phnom penh
  • pavilion hotel phnom penh
  • Address: 227 street 19 - Phnom Penh - 1000 - Cambodia
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