Hilton Perth Parmelia Hotel

, Perth, Australia
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Hilton Perth Parmelia Hotel

5 star

Rooms: 380

14 Mill Street Perth - Perth - Western Australia - 6000 - Australia Hotel Website | 08-9215 2000
283 Traveller

Reviews - Hilton Perth Parmelia Hotel

1/10
Old and decrepit
Submitted by: Crash in 16/04/09
  • Age Group: 41 - 50
  • From: Australia
  • Traveller type: Business Traveller
Hasn't been refurbished since the 1990's Old TV's not widescreen. Next to a NOISY building site. They don't honour your frequent flyer points as advertised. Room was not cleaned properly, old used tissue and sweet packet from previous occupant left in room. Disgusting. Not recommended.

Historical Traveller Reviews of Hilton Perth Parmelia Hotel

A perfectly good place to stay

from Rob1233
We stayed for 7 nights over Christmas '06. The main problem with the hotel is that it is getting very slightly dated compared to many of the newer hotels in Perth. But, the rooms aren't at all bad - they are much better than many of these reviews suggest, the staff are very helpful, the location is good, and the restaurant/bar is excellent.

After reading the reviews (after I'd booked) I was very worried that we'd made a bad choice, but we had a really pleasant stay.

A great place to stay

from WestAus
Our stay at the Parmelia Hilton Perth was really enjoyable. The room was great (it was a suite), it had an art deco feel to it and also came with chocolates and a fruit bowl. The pool was heated fairly well (it was winter at the time) and the sauna was really good. The Adelphi Steakhouse served great buffet lunches and had a large menu for dinner at affordable prices. The Friday night room specials are very good value.

Over all I would highly recommend this hotel to anyone who comes to Perth.

ve experienced

from AnissaHope
This hotel was very old and worn once you were in the guest's room; it looked nothing like the pictures posted.

After a 29 hour one-way trip from Houston trip I would expect a comfortable bed especially when I paid for two extra days. I paid for the night before I arrived and the night that I departed. The room was furnished with two twin beds, not full, not queen but two twin beds. Not comfortable.

Upon check-in I asked for an electric plug/outlet converter since this was the Hilton. I was told there would be one available in the room. She didn’t mentioned it was packaged for sale at $16. She should have been honest and mentioned this up front.

There was long hair around the bath tub which I did not enjoying seeing during my bath.

First visit to this hotel and I received a view of lower roof with a/c units and an abandoned parking lot.

The upsetting incident was being awakened at 5:15am by the sound of running water.

Sahbby hotel with good staff

from JamesG28
It is a tired old place, with a strange sort of faded 1970's ambience to it. If it were a more spacious hotel, this might give it a kind of retro charm, but the pokey layout makes it feel nothing so much as rather shabby. The redeeming features are excellent staff and a very convenient location for the Perth Convention Centre.

I stayed here for five days during a business trip to Perth. The most compelling feature of the hotel is its proximity to the Perth Convention Centre. It is also very convenient for Perth's central business district.

As a business hotel, however, it suffers from a number of limitations, including a very small, under-equipped business centre, poor meeting facilities, and no Executive Floor / Lounge that I could find.

My room was quite small and looked old. There were stains on the carpets and a cigarette burn in the shower curtain. The bathroom, in fact, looked like a student flat, with grouting peeling out from the tiles and the shower hanging above one end of the bath (instead of in a separate cubicle). It was impossible to get a constant temperature out of the shower and the water pressure was poor. The walls in the room were paper-thin and I could hear details of my next-door neigbour's evening telephone conversations with his wife.

There is one main restaurant, where I only tried the breakfast, and an adjacent steakhouse which I think is part of the hotel. Food in both was OK rather than great, and by no means good value.

The pool was small and cold and the gym below average for a major international hotel chain.

There were two redeeming features. Firstly, the location is undeniably good. Secondly, the staff seemed generally very helpful, friendly and polite - well above average. The hotel gets an extra 'overall experience' blob on account of its staff.

Having said that, the value for money is still dire. My room was AU$ 215 per night, for a basic room which didn't include breakfast, parking or anything else. There is much, much better value to be had in Perth,or indeed elsewhere in Australia.

For those who hold a Gold VIP Hilton HHonours card, don't expect much at this property. I usually enjoy a room upgrade and a complimentary continental breakfast in an Executive Lounge at Hilton properties, but neither was the case at the Parmelia. I was given a $35 food voucher, but since continental breakfast in the restaurant was $30 per day, this didn't go far.

In short, it's hard to find a good argument to stay here when there are better hotels for less elsewhere in Perth.

Lovely as always!

from RobertWoods
We stayed over Easter visiting family, we chose this hotel as we have postive prior experiances and I am a Gold Hilton Honors member. As such we were most pleased to be upgraded to a very large suite, which suited my wife and two small children perfectly. Valet parking at $29 is worth the extra as the service of having the car available by valet 24 hrs a day is great! Check -in went smoothly and I was re welcomed. The room, yes dated, but not in a bad way in a kind of comforting way, actually it feels more like you are nice home than a hotel. A houskeeping matter was sorted out quickly and with a smile. Complimentry chocolates and eggs for easter was well received by the children. The pool well heated for a cold day. Overall we very much enjoyed our stay.

Pretty good but not worth much more than the $90 promotion

from fergalfrog
Stayed here on July 14th after getting a wotif.com deal of $90 a night. The room was pretty small and the mini bar was probably the most expensive I have ever seen. ($3.50 for a kit kat!!) The pay per view movies were $14.95 each but this seems standard in Perth hotels!

Also some stuff in the minibar was missing when we got in - (a bottle of powerade half empty - powerade was $6.50 a bottle) so we had to get housekeeping fix it up immediately to avoid being charged....

The lady who checked us in was terrible - no "enjoy your stay" etc not even the faintest smile - she also checked us out and barely gave us the time of day. This was undoubtedly the worst part. A motel for $50 a night would have been friendlier. We were made to feel like trash!

Didn't use the pool as it looked too cold - some kids went in but were out pretty quick suggesting it may not have been well heated. The gym was ok - pretty small and so I expect not much use when the hotel is busy.

The room was poorly sound proofed and we were awoken early due to a crane working outside. Room itself (on 5th floor) was pretty small and a little cramped although they did give me a corner one with a balcony on 2 sides.

The valet parking at $29 seems pricey and so we got alternative parking - however parking is so bad in Perth this is a good deal as the car will be retrieved as often as u like in a 24 hour period. Don't park in the convention centre - their parking tarifs make no sense whatsoever and will end up costing u a fortune. There is better priced parking at the esplanade hotel ($5.50 for overnight and all day Saturday)

I would go here again but only for the $90 deal - it is no way worth the normal prices.

All up I was expecting a superior service but it just didn't happen!

Average Business Hotel but needs upgrading

from lettzz
This hotel is in need of some refurbishment, stayed for three days in June whilst on a business trip.

Had a complimentary upgrade to a larger room which would have been very nice when new, but now is just in dire need of updating.

Marks on carpets, furniture, chipped paint on chairs, desks, very old air-conditioning system but very comfortable bed.

Wireless internet access is available, but you have to perch at very odd angles and ensure that you do not move an inch if you want to keep the very weak signal.

If money was spent on re-furbishing the rooms then the hotel would be perfect, as it is, like most antiques it smells a little musty and looks a little battered.

Friday night deal worthwhile

from A TripAdvisor Member
Stayed here on a Friday night wotif special with my husband for $90. This included two complimentary drinks in the hotel wine bar (from a limited choice). We live in Margaret River and come up to Perth for rugby games, shopping, work, etc. and have been trying quite a few of the Perth hotels. Usually book through one of the last minute websites or winter specials and usually able to get a room for around $100. For that price, the Hilton was easily the nicest we'd stayed at.

We didn't get upgraded but found the room big enough for two people. The bed was extremely comfortable, we didn't hear the people in the rooms next to us, and the decor was modern. We were on a lower floor so perhaps it had been renovated compared to some of the dated rooms others had complained about.

The reception staff and porters were all very friendly. No one insisted on carrying our bags up although they did offer. We were offered our choice of complimentary newspaper for the next morning at reception, although our wotif booking didn't say that was included. We loved the comfy dressing gowns. The bathroom counter could have been cleaner (still some soap scum in the soap holder) but the rest of the bathroom and room were very clean. There was a desk and a sitting area with two comfy chairs. TV wasn't anything special but it had a few extra channels. The internet rates are scary unless you book the 24 hour rate. Without your laptop and using the keyboard attached to the TV is $5.50 per minute! Who would pay this with all the internet cafes in the neighbourhood? You'd quickly get up to the daily rate anyway.

The toileteries were nice but nothing fancy like Aveda or L'occitane. We didn't get a chance to try the gym or the pool (although included in the rate). We could see the outdoor pool from our room and it certainly looked nice.

The porters were happy to look after our luggage for the day after we checked out to go shopping. We were able to get free parking on the street so didn't use the valet service.

So for $90 I felt it was outstanding value, much better than our room at Seasons of Perth for $99 or Pacific International Apartments for $99.

Average hotel at an above average price

from A TripAdvisor Member
For a five star hotel, this hotel definitely lacks 'something'. The two things it DID have was an awesome valet service and fantastic breakfast. The staff were definitely efficient and we even got upgraded to a suite but.............

It cost a bomb and there is FAR better value available in Perth. (The Mercure springs to mind).

The pool wasn't even filled with enough water, and it was cold. Our room seemed dated and the balcony had no outdoor furniture and chipped and peeling paint. No newspaper was available. The curtain didn't close all the way which allowed early morning sun in. These may seem petty gripes, but you could spend a lot less money and get alot more.

I would not stay here again, as I know of hotels in Perth that offer alot more for alot less money.

Never pay more than AU$130 per night

from CBDAustralia
- Next door to the Perth Convention Centre. On the doorstep of the city.

Ah, the grand old Parmilia Hilton, well past its used by date. If only they carried the impressive redesign of the foyer and resturant though to the rooms!

AU$130 per night is the most you should pay for this hotel, any more than that and you start to have trouble justifying the age of the rooms.

Hmm, also wafer thin walls. I remember the first night of my stay, the neighbouring room must have been occupied by a mad Frenchman who was talking to himself loudly while playing "La Marseillaise" (French National Anthem) contually on repeat all night long at quite loundly from about 12:30am till 5:00am! The phone calls to reception to try and remedy the situation proved fruitless.

Short of that though the staff were fantastic, polite and very professional. cusine and room service were excellent, and the resturant seems to be quite popular with the locals.

Top Local Tips for Perth

Perth Airport There is no train service to Perths Airports and whilst you can catch a bus to some destinations its best to plan to catch a taxi. It will cost between $20 - $30AUD to most hotels in the heart of the city, a little more if you are heading for the beach.

For the late-nighter and the student Three tips: 1) If you plan on being in Perth for several days, I would recommend bringing more cash than if you plan to stay in Sydney, Melbourne, or even Hobart. I found that fewer businesses here accept credit cards than in those other cities. 2) Do be aware that many businesses in Australia, be them shops, bakeries, and even some full-scale restaurants, close at 5 pm. Some do open early – it is not uncommon to find bakeries open by 7 am, but after 5, finding an open store or eatery can be an issue. 3) If you are a student, make sure to have your ID with you. Some tourist sites offer a student or “concessions” rate, which is less expensive than the regular adult rate.

Perth - A One Day Wonder Perth is a one day visit town. Not much to do. The best thing you can do is take the train to the beach!

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Other names for Hilton Perth Parmelia Hotel

  • perth hilton
  • hilton perth
  • hilton international perth
  • Address: 14 Mill Street Perth - Perth - Western Australia - 6000 - Australia
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