The Henry Jones Art Hotel, Hobart
Reviews - The Henry Jones Art Hotel
- Age Group: 31 - 40
- From: Australia
- Traveller type: Family Traveller
Read 270 additional reviews of The Henry Jones Art Hotel at TripAdvisor.
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Historical Traveller Reviews of The Henry Jones Art Hotel
Henry Jones - romantic getawayfrom A TripAdvisor Member
Housekeeping and extra charges irritatefrom BKJ
ABSOLUTELY SENSATIONALfrom TravellingBob
The location is perfect. The staff are always willing to assist.
Undoubtedly the only place to stay in Hobart.
Beautiful but having teething painsfrom mollystuart
A luxury hotel should not charge $3 for bottled water - very parsimonious.
Guest laundry useful but buying laundry powder and getting change for machines necessitated several trips up and down stairs to front desk - what a hassle. Why is this not free, too? We stayed at many different hotels on this trip to Aus. and often this service was free.
Staff probably haven't travelled internationally, as they don't seem to be able to provide help or info for international travellers. e.g., when asked for location of ATM - after some discussion, they sent us to a machine in the same block of buildings- that doesn't have Cirrus, ie, an international connection. We had to go up into the town to find our own ATM. Other guests told us we should have asked if they had an "EFT POS" at the front desk. This is apparently some sort of debit system that dispenses cash. (I'm from North America - we don't know this term). Why didn't the staff suggest this?
Same thing when we asked for info about the hotel and how the old jam factory that houses it came to be renovated this way - no printed material available - staff referred us to the architect's office, somewhere nearby - this was on the same day that the hotel was offering an art tour of the property where we could have asked all our questions but no one on the desk mentioned this - we only found out about the tour later, again via another guest - apparently there were colourful printed inviatations sitting on the counter while we were asking our question, but no one gave us one or told us about the tour. (The invitations should have been slipped under the doors and put on the dining room tables, surely.)
Lovely (expensive) breakfast - but service erratic. I sat for 20 minutes waiting for my latte, while one waiter rushed about, others watched him. Young lady beind counter cleaned and tidied the coffee bar then wandered aimlessly around - staff came and went and made themselves coffees - I sat, coffee-less until another waiter kindly took pity on me.
Too many staff, apparently with no particular duties and in dire need of training.... I suggest the hotel hire staff for experience in customer service to travellers rather than personal style.
Still, great location on harbour, lovely airy room. I'd stay elsewhere next time.
PS: Don't believe the taxi driver if they say they can't drive up to the hotel - they are just being lazy and don't want to navigate the one way system.
Henry Jones - Greatly over-rated.from A TripAdvisor Member
It is very expensive and charging $3 for teensie bottles of water in the bathroom is cheeky. The bathrooms are very modern with glass everywhere but totally impracticle from a user point of view.
The laundry is a clever feature and was being well patronised when we were staying. A few chairs would be a good addition in here so patrons don't have to sit on the lino floor. (The walk back to your room is a long way.)
The staff were friendly - no problems there - but it is not somewhere we would want to stay again or a place we would recommend to friends.
This hotel made our stay, it was fantastic...from dancequeen73
The bar is very nice, as are the shops and atrium that they converted from the old factory. The valet parking was free and was very quick and efficient, and checking in and out was a breeze. This hotel made our stay and was our favourite part of the trip. We would highly recommend people have a look at the free Antartica exhibition at the local museaum just across the road, it was quite impressive... and stay away from the Drunken Admiral restaurant just two doors down from the Henry Jones... Nothing like a romantic dinner for two when you are squashed in a little tiny room that is supposed to be a hull of the boat with ropes hanging down, and other seafaring memorabilia... But we would definitely stay at the Henry Jones again...
stylish, relaxing, well locatedfrom Traveller8888
Efficient car valet parking service. Helpful concierge, though not too knowledgeble about local Bruny Island tours - with a bit of research in Lonely Planet, we knew more than he did.
Did not use restaurant except for breakfast which was quite good though expensive.
We booked on internet through what we thought was hotel's own website, but when we got there we discovered we could have paid $20 per night less by booking by phone direct with the hotel; it seems the apparently dedicated internet link is in fact a commission-based booking agency.
Would certainly stay there again if we ever go back to Hobart (incidentally, found the new Antarctic room at the state museum across the road was inspiring).
Not as impressive as all the HYPE would lead you to believe ...4 stars at bestfrom A TripAdvisor Member
When you pay between $300 and $700 per night you do have certain expectations, which to our dismay this hotel did not deliver.
All the staff we encountered had an air of self-importance.
The food at the main restaurant "Steam Packet" bordered on mediocre and it would not have suprised us had the kitchen been run by catering students.
One would have imagined that the rooms would be double glazed but the rooms are offer no protection from the noise outside.
This hotel purports to be 5 star but be warned that it is not even star rated and this is just a false advertising strategy on the part of the owners to continue the misconception about this place.
The bathrooms must have been designed by an architect as they were the most impractical bathrooms we have ever encountered.
Unless you too want to be extremely dissapointed I would urge you to avoid this property and seek refuge elsewhere.
t Wait To Go Back!from A TripAdvisor Member
Top Local Tips for Hobart
Winter Paradise There's just something about the Hobart Harbour in winter - the deep blue of the water by day and its golden glow by night, the crisp air, the icebreakers and ships in the port - it's quite other-worldly. Take the time to stroll along the harbour by day and by night.
Annapurna Indian Cuisine - North Hobart We ate at Annapurna Indian Cuisine in North Hobart, a twenty minute walk from the Henry Jones Art Hotel. We had a great Indian meal and wonderful staff serving us. The restaurant was relaxed but the food was punctual and we were very well looked after.
Mt Wellington Go for a drive to the top of nearby Mt. Wellington - the views are amazing.
Other names for The Henry Jones Art Hotel
- henry jones art hotel
- henry jones art hobart
- Address: 25 Hunter Street - Hobart - Tasmania - 7000 - Australia
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