Stamford Plaza Adelaide Hotel

, Adelaide, Australia
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Stamford Plaza Adelaide Hotel

5 star

Rooms: 336

150 North Terrace - Adelaide - South Australia - 5000 - Australia Hotel Website | | 61 8 84611111
258 Traveller

Reviews - Stamford Plaza Adelaide Hotel

Historical Traveller Reviews of Stamford Plaza Adelaide Hotel

Relaxing Stay

from North_Queenslander
Just returned from a romantic one night stay at the plaza for my birthday. ($125 inc brekkie for two via wotif secret stay) The first thing you notice is that the staff are very warm and friendly.

The rooms are not over the top - your standard 4 star general hotel room. Quite clean. The air con was fairly average, Brekkie was lovely as was the location we had dinner at North over at the casino - was just lovely def reccm'd wonderful food!!!

All and all we had a nice relaxing night .

On a final note the pool and spa is quite cramped - not the place if you want to chill out by the pool all day

Fantastic Stay

from Kiwi07
My husband and I stayed three nights at this hotel at the end of our holiday in South Australia. We had a wonderful experience. I am a bit mistified as to why this hotel has received poor reviews. We arrived earlier than check-in time and found our room ready. We were greeted warmly by the concierge as soon as we got out the car and this set the standard of service we received throughout our stay. Our check-in was friendly, fast and efficient. All the staff go out of their way to give 5 star service. The room was one of their standard rooms and had a wonderful view of all the lovely old buildings that North Terrace has to offer including the Railway Station, Musem etc also the River, Convention Centre and out to North Adelaide. Our room was very spacious with a large bed and two comfortable chairs plus a dining table which was very handy. I definately wouldn't call the room small. I do agree the bathrooms are disappointing. They are not what you would expect from a 5 star hotel. They are pokey and the shower over the bath with shower curtain isn't the best design but they are clean and functional. This really is a small issue as everything else about our stay was fantastic. The location is absolutely awesome. The free tram stops outside, the Railway Station and Convention Centre are opposite. The river is just across the road. Rundle Mall and heaps of fabulous Restaurants are just around the corner also the Movie Theatre is also around the corner. The Museum and Library are just down the road. There is a convenient store on one side of the hotel and a westpac ATM on the other. If you are after Night Clubs they are also just one block over. The location offers everything for an easy restful stay. We found the rooms to be very quiet. We didin't hear any street noise or noise from neighbouring rooms. The hotel offers on outdoor swimming pool and spa which not many hotels in Adelaide seem to do. It isn't overly large but is very nice and great for a cooling swim during the day. There are also lots of loungers around the pool. We enjoyed our time here. We got a fantastic price on a last minute site which included full buffet breakfast for two and offered everything you could want. We would highly recommend this hotel and this would be our preferred hotel in Adelaide for location and staff service. See also my review for the Rendezvous Allegra.

Poor Service

from EZT
I stayed here in January 08 after securing discounted rates in the off-season business season.

I don't recommend this property even at a bargain price. The rooms are small, but very small for a 5 star hotels. They look tired, and in serious need for a refurbishment.

The same goes for the bathroom which was probably brand new in the 80s.

Then there is the issue of service: internet in the hotel is prohibitive. It cost $12.95 PER HOUR. Which means that you are compelled to buy the 24 hour service at $25.00 PER DAY (you would pay less in Europe and you would expect the same in this provincial Australian town). That is a huge cost which is added to your hotel bill.

Carpark is also an issue. I left the keys with the Concierge. Then I was hit with a bill of $22.00 per day.

In other words, unless you have no car, and no need to use a laptop, you will pay another $50 for your room per day.

Service is very average with the typical Australian attitude of zero service. I am Australian so I know: in our country we think that servicing people for money in the hospitality industry somewhat diminishes the industry providers. It does not matter that you are paying extravagant prices for the privilege.

I also had issues with the bill on checking out as they wanted to overcharge me for matters which were not mine. They insisted rudely even after proving to them that I was not liable.

The point is that: this hotel is very expensive, there are hidden extras, the rooms are poor for their star billing, and the service is bad. In addition, the roof pool and the fitness centre are simply awful, small, drab, and in need for a refurbishment 5 years ago.

Avoid this property. There are, much better properties, in this area of Adelaide for the same price or less.

Very good service

from GBMember
We were in Adelaide for a conference and booked this hotel because it was one of the conference ones.
The service was always excellent. Each member of staff was friendly and helpful, whatever we asked for.
We initially booked a room on the executive floor, but for various reasons, asked to change. We were given a room on a lower floor, that had not been refurbished recently, but was much larger, which we accepted happily. Although the furniture was obviously quite old, the room was comfortable, there was masses of wardrobe and drawer space, the bathroom was quite large (although it would have been better if the shower hadn't been over the bath, as there was room for a separate shower) and the air conditioning worked perfectly. As it was unusually hot for the first couple of days there, we needed the air conditioning to be kept on all night and had no problems.
We booked use of the Executive Club, which was peaceful with friendly staff and had a breakfast buffet, as well as evening drinks. I made regular use of the computers there, as internet access was free.
Ideally, there would be more lifts, but even though the hotel was full of conference people, we never really had to wait too long.
The only issue was how early everything closed, but I think this is typical of Adelaide, rather than being particular to this hotel. The staff in the lounge looked surprised if asked for a cup of tea after 8.30 and in the bar, they didn't seem to serve drinks much after 9.30, but we regularly ordered pots of tea in the evening from room service, after getting in from conference events, and that always promptly. They also stopped serving breakfast earlier than most hotels.

Great view, fantastic staff but no air conditioning

from Tas-wanderer
When I arrived at the Stamford Plaza Adelaide I was greeted by a most obliging doorman who very quickly whisked my luggage from the taxi and placed it at the concierge’s desk. The check in was faultless and the staff were very pleasant with genuine smiles on their faces. This immediately gave me a very positive feel for the hotel. There are 3 lifts for this hotel of 20 floors and they tend to be very slow….this I found each time I used the hotel lifts…bit of a nuisance but not insurmountable.
The décor of the hotel is probably in need of a revamp, very beige and neutral and probably dated. The room had a wonderful view over Adelaide looking down to the Torrens River, over Parliament and the Casino (the old railway station) and in the distance the SA Cricket Ground….just lovely!!! Both during day and night.
The room looked a little dated, very clean and neat and the bed, although firm, was most comfortable. There was a lounge which was excellent as you could sit on it and watch TV. The lighting was not great if you want to work at night and there is internet in each room at a cost.
Few downsides: the bathroom is very small and is in need for some repairs. The shower is very low and if you are 6 feet tall then your head will hit the roof of the bathroom (shower is over the bath) and you will have to crouch down for the shower if you want to wash your hair. I know we have to have water saving shower heads but the force the water came out was like a myriad of sharp jets of water…sure made you have a quick shower as it was not a relaxing event.
The shower curtain greeted you every time you had a shower so you had to fight the shower curtain and get bombarded by jets of water…so showers were kept to a minimum.
The safe in the room could not be used as it was permanently locked and open…even after repeated requests it was not fixed…..so I gave up.
Also the air conditioning in the room was almost non existent and the room was very warm…thank goodness I was not staying in summer as it would be terrible…however there is a small window you can open which did allow for some air movement. However as this hotel is on North Terrace (very busy road) the street noise, if you left the window open, was probably too loud to be able to sleep or listen to TV …there are sliding glass windows to double glaze the windows and reduce the noise but if you had the window open to aid in air flow then you where left in a dilemma....so I opted for noise and some fresh air.

The upsides: The hotel location is fantastic…close to everything…..the main shopping areas, restaurants, the Torrens and those who like a flutter, the Casino.
Room service was excellent and the food (both breakfast and dinner were also of a very good standard)…but the best aspect of this hotel were the staff who were most pleasant, and always had smiles on their faces.
So would I stay here again…probably not as the air conditioning (or lack of it), the size of the bathroom and the décor.

Poor reception and smokey room

from mjref
We booked a room using the Stamford's website, but when we arrived they had the wrong booking. It took about 10 minutes to sort out - "You guys, we won't be a minute", then when we got to our non-smoking room it reeked of smoke. We were promptly moved by a nice man and the rest of the stay was fine. We dealt with the same person the next day and she was as sullen as on checkin. We didn't get our paper in the morning and when we told her this she replied, "You guys can get one from concierge".

This is supposedly a 5-star hotel but its service was 2-star at best. The Brisbane Stamford Plaza has this hotel covered by a mile. We will try somewhere else next time.

Fantastic Hotel!

from LegoMum
This was one of the better hotels that we have stayed at. The front desk workers and conceirge were very friendly and helpful. Check in was quick and problem free. Our room was situated on the 19th floor and it had a queen size bed. The first thing about the room that I noticed, was that it did not have a stale hotel smell. The room was very clean and cosy. The bathroom was spotless and the shower had excellent water pressure. The staff were always very friendly and happy to help. We are very greatful to Simon, who gave us some good tips on where to eat in Adelaide. My husband and I enjoyed our stay so much that we didn't want to leave. We will happily stay here again.

Nice stay.

from valuecoin
The place looks great when you drive up, but the rooms are a bit small and the bathrooms are lacking in space and amenities. That keeps us from considering this an outstanding hotel. The buffet breakfast was good, but staffing was scarce early in the morning. Nice location for center of city, across street from Casino. Staff was friendly, courteous. Room was clean, room service was good value.

Not Impressed

from Novotelbali
My wife and I stayed in the Stamford Plaza for 2 nights in July 2006. Our first impression was not so good. Apparently the place was quite full when we stayed, but 35 minute standing in line to check in was a bit over the top. I must admit the staff were very apologetic.

When we went to get a lift it took a good 5 minutes for a lift to arrive. The room itself was on the 10th floor, the first thing I noticed was tobacco smoke smell and being a non smoker I quickly opened the window. Another thing I noticed was the furniture was in disrepair, the laminate starting to lift off and in the bathroom the silicone around the bath was peeling and had mould on it.

The view from the room was exceptional, you could see all the way from the ocean right around to the east a 180 degree view.
I can see why they call it a Park view room. We had a great view of Parliament House.

We went to the Casino in the evening but when that become too noisy we went to the pokies and lounge bar in the hotel. We stayed there less than a minute, they had a smoke machine going flat out and the music was so loud. not very relaxing.

The next morning when we checked out, I ordered my car from the carpark at the Concierge desk. After 35 minutes or so, no car, so I went back into the desk and inquired as to where my car was and they had crossed my name off the list, in other words I had been forgotten. It took a further 10 minutes to get my car.

I would not stay there again, because what we payed for to what we got , was not a good deal.

Great 4 star hotel

from Robbie77
I stay here every fortnight for work. Have done so for about the past 18 months off and on.

There are aspects of the other reviews I agree with but there are many I do not.

Yes the foyer, main bars etc are a little tired and dated. Personally I never hang out in hotel bars so it's not really an issue. Take yourself down the road to something a little more cool is my advice if the 70's leather theme isn't your thing. One bar just reopened last week completely made over, looks good- so maybe they're all scheduled for a well overdue touch up.

Rooms were renovated about 12 months ago. The rooms now are your typical 4/5 star hotel style. They're a huge improvement on the old ones. The new linen, bedding and pillows are fantastic. Yes bathrooms are a little small compared to newly built hotels.

One plus the hotel does have is a fantastic room service menu. Food is always served in a resonable time. It's always fresh and hot. A nice to have when you've finished a 12 hour day and can't be bothered to go out to a restaurant.

Yes the pool/ gym aren't worth a mention.

I've never experienced any issues with check-in/ check-out. Efficient, friendly and professional is how I describe the experience.

Based on other hotels I've stayed at in Adelaide I'd rate the Stamford as one of the better ones. Enjoy!

Top Local Tips for Adelaide

Market A trip to the market is essential! Great cheese, bread and fruit.

Casino tip unlike other casinos around Australia Skycity have a very strict dress code. They will look at the bottoms of jeans and if torn in the slighest will not let you in. They will also not let in female wearing any type of thongs (sandles) whether they are leather or rubber.Its only Adelaide, not sure what they're thinking!!!

Visit the wineries We visited a few of the wineries, we loved Hugh Hamilton and Dogridge, for the wine and for the dogs as well.

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Other names for Stamford Plaza Adelaide Hotel

  • stamford plaza hotel adelaide
  • adelaide stamford plaza hotel
  • Address: 150 North Terrace - Adelaide - South Australia - 5000 - Australia
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