Sydney Marriott Hotel

, Sydney, Australia
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Sydney Marriott Hotel

5 star

Rooms: 241

36 College Street - Sydney - New South Wales - 2010 - Australia Hotel Website | | 2 9361 8400
383 Traveller

Reviews - Sydney Marriott Hotel

Historical Traveller Reviews of Sydney Marriott Hotel

Great service, great location!

from A TripAdvisor Member
First time to Sydney, and we were on our honeymoon so obviously, the hotel was important to us - and it was all good! We received a complimentary bottle of Champagne on arrival (nice touch) and we were allowed to check into the room at 9.00am (rather than the official 2.00pm) as we had just arrived on the red-eye from Tokyo and were feeling rather worse for wear! This was a nice jesture as well - not all hotels would do this at such short notice. Very friendly reception and we felt welcome.

The location was great for the few days we spent there - right on the edge of Hyde Park, really central and good for the shopping areas, and our room was on the 15th floor with a view over it!! Pretty spectacular - some great buildings and the Sydney Tower all in view from the BIG windows in the room.

The decor of the hotel generally was looking a little tired; some peeling wallpaper here and there in the corridor, but the lobby was fine and it was clean. Our room(a deluxe double, I think - one down from a junior suite) was large, clean and comfortable, the bed was good and firm. Great minibar, and we had a small kichen area with everything one would need (microwave too). Good size bathroom with a spa bath - all clean and tidy. In general, a good, large room with no particlarly outstanding features save the large windows - and the 15th floor view.

What really made this hotel for us though, was the staff. They bent over backwards to assist us, on one occaison we realised very late in the day (about 11pm!!)that we wanted to book a tour to the Blue Mountains the next day, and bearing in mind the bus was leaving at 7.00am this would be no easy feat for the concierge! But, sort it they did, and with a smile! Excellent trip as well, so top marks there. All the staff we spoke to were really friendly and helpful, offering advice for certain shops, places for good views, lunches, ferries, etc.

If we were to go back to Sydney - as we hope to - we'd have no hesitation to book at Hyde Park again, just make sure you keep the staff happy, Marriott! They are an asset to you.

Clean, Spacious, Comfortable and Friendly Staff

from AussieAnn
We moved from a hotel in the Rocks which was disappointing and found the rooms at the Marriott wonderful. The staff was really friendly, and the location is great so close to Paddington. I'd stayed there once before and had forgotten how nice the rooms are. It was very quiet, especially in the restaurant, but there are a lot of places around the corner to eat.

Excellent hotel

from keithreddy
One of the best hotels we have stayed in.

The room was superb, nothing was worn, housekeeping was imaculate and service in every aspect was superb.

When added to the fact that we booked at a great rate through Hotels and still got a great room with a view of the park.

No worries bruce!

Very ordinary hotel

from Millefleurs
The location at the edge of Sydney's CBD is excellent, and a great starting point to get to lots of shops and attractions. I had a pleasant view of Hyde Park and Sydney skyline from my room.

The staff were generally friendly and helpful, and I had good assistance from the concierge desk.

The standard of the decor and the level of luxury "add-ons" in the room was quite ordinary. One benefit of the room was the basic kitchenette facilities, which allowed for basic food preparation. The glasses in the bathroom and the cups in the kitchen cupboard were not 100% clean.

The lobby is large and colourless, the bar and restaurant areas lack character. It is kinda dreary. It may suit business travellers better than holiday makers.

This hotel claims to be 4/4.5 star, but I did not think it reached that level. I did not think I got great value for money.

Enjoyed my stay at Sydney Marriott!

from Liverbird1
Before staying at this hotel I was slightly worried by the number of poor reviews, I'm glad to say I did not have any of these experiences, and I would recommend this hotel.
We had a large room overlooking Hyde Park, which contained everything we needed for our stay, the toaster, microwave and other cooking utensils were also very handy to have, and the huge bathtub was also greatly appreciated.
The food I found to be excellent and the room service ordered was also very good too.
The real bonus of this hotel is the roof top pool, although a bit small it offers nice city views and is nice to use on a sunny day. The added Jacuzzi, steam room, sauna and mini-gym were also great and very relaxing.
I feel the hotel previous criticisms are rather harsh, and this is all in all a good hotel from which to explore Sydney.
My only criticism was the hotel bar Archibalds and the restaurant. Don't get me wrong the food and drink are fine, no problems there, it's just the general ambience of the bar and restaurant was rather stuffy. Archibalds bar does need livening up a bit, I found it quite depressing, and when you are on holiday you want to feel a bit jolly but it was often like a morgue in there, it sent me to sleep, they should at least play some lively happy music, perhaps then it wouldn't be as deserted as it often was.
Also one of the head waiters in the hotel restaurant needs to chill out a bit, the waiters were all very pleasant and we decided to ask one of them for advice on where would be good to go that evening, I did not appreciate this head waiter then taking this poor man aside and telling him off for talking to us, we could hear everything he was saying and we called him a little hitler after that night, what a pathetic little man!
Apart from that though, this is a good hotel for facilities, location and general service.

Top Notch

from Bantamspaul
Fantastic hotel. Stayed in a VIP level room. Ok the rooms are not enormous but fine for my family including two children under 10yrs. Service in the VIP breakfast/pre-dinner room was exceptional and the hotel is superbly placed for a visit to central Sydney

Beautiful location, Lovely clean room, Wonderful service

from A TripAdvisor Member
After fleeing another very disappointing hotel, we were so happy to be at the good ol' reliable Marriott! This Marriott had excellent, attentive staff who were helpful with everything from luggage to dinner plans. Our room had huge windows looking over beautiful Hyde Park (definitely ask for a park view room). The bed, pristine white and soooo comfy. The bathroom was large and fabulous, with a HUGE bathtub. We were traveling with a 4 year old -- so having a refridgerator, microwave and toaster was really helpful. We also appreciated the electric teapot and fixings for tea. The location across from Hyde Park was wonderful, providing lovely walks and easy access to lots of the Sydney attractions. The pool area is pretty although we would have been very happy if the pool were just a bit warmer! The lobby is huge and provides several out of the way spaces to sit and talk. You can have unlimited internet access in your room for a flat fee, or use their set up off the lobby.
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Address: 36 College Street Sydney, NSW 2010 Australia

s the message

from A TripAdvisor Member
I flew a mate up from Melbourne and left a message at the front desk of the Marriott for him to meet us at the Wooloomooloo hotel. The front desk staff changed shifts, lost our note and our friend languished in the lobby for about 3 hours. He then went out to another pub, we came back, then we wanted to go out again and no sign of him. So basically it was a total stuff up - the kind that shouldn't happen when you pay Marriotts prices and $300 for your friend's air ticket. I have vowed never to stay at a Marriott ever again, just on principle. The rooms are as ordinary as their service.

Recommended

from Aussie_Adventurer
The Marriott downtown on College across from Hyde Park is a boutique-sized hotel, not especially elegant. Rooms are large, with large bathrooms. I had lovely views of the downtown skyline from my room. The rooftop pool is a delight (use the rooftop sauna in winter). Staff was excellent. The location is good: I was disappointed at first not to be on the habor, but the location turned out to be a good jumping-off point for many activities. Do go around the corner to the chic restaurants and cafes on Crown (?) Street -- and check out the CityGym nearby--the best gym classes (body pump, step) I have ever taken!

Very Dissapointed

from A TripAdvisor Member
when i arrived i was greeted at my car door by the concierge who was very polite, seeing as this was my first impression i thought that the hotel would be of high standards... boy was i wrong. The hotel staff were polite and helpful, the rooms were nice but the breakfast was disgusting, i had ordered room service and expected my hot chocolate to be hot (it was luke warm and wasn't very chocolatey at all) and the toast was cold and the bread seemed stale. Also In your rooms you are given a complementry robe, mine was tatty and should have been thrown out, inside the arm pit there were many holes. i just felt that the standards weren't very high, The hotel would have to change before i'd stay there again.

Top Local Tips for Sydney

Public transportation Take the Sydney explorer bus to get your bearings. A pass is good for the entire day, and will get you to all of the important sights, with excellent commentary along the way. We also used public busses, and found them to be easy and friendly to use. Take the local bus to Bondi beach (locals will tell you which bus to take) - don't pay for the cost of more expensive transportation (or even a tour to get there).

Sydney Pass - Fantastic The Sydney Pass is the best way to see alot of the city. I got a 3 day Sydney Pass (they also have 5 and 7 days) for $110. The pass basically lets you travel unlimited times on buses, trains and ferries and 1 trip to and from the airport. It also inludes ulimited travel on the Sydney Explorer and Bondi Explorer which are great to see all of Syndey's famous icons. You can get on and off at any stop you like and then just catch the next bus. The Syndey Explorer takes in all the city sights with a bus going past each stop every 20 mins. The Bondi Explorer takes you to all the beaches at 30 minute intervals for each stop. The explorer buses are great as they take you directly to all the landmarks without having to try and figure out the public transort system and where to go - although you also have unlimited public transport use if you want to work it out yourself. The Explorer buses are clean, airconditioned and there's a running commentary on each area as you pass it. Get a Sydney pass!!

Australia's own football game. If it is on go and see a Sydney Swans football game at the SCG - a lot of fun (but maybe a bit confusing).

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Other names for Sydney Marriott Hotel

  • sydney marriott
  • marriott sydney
  • Address: 36 College Street - Sydney - New South Wales - 2010 - Australia
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