Hotel Ibis World Square, Sydney
Reviews - Hotel Ibis World Square
Read 609 additional reviews of Hotel Ibis World Square at TripAdvisor.
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Historical Traveller Reviews of Hotel Ibis World Square
Try somewhere elsefrom Mrs_Lewis
It was not very expensive but I would definitely not rush back here. A good hostel would be better!
strong smell of paint!from geordiemma
t stay here againfrom MelbGrrl
Overpriced Hostelfrom Tchochtke
Great location, decent place, bad housecleaning stafffrom A TripAdvisor Member
The bathrooms are clean, but the second time we stayed there was a sewage smell coming from the bathroom. The shower stall is also very cramped for two people, and there is no tub.
The air conditioner and heater does work, but you have to call the front desk to get them to switch from heat to cooling. It is okay, but a tad inconvenient the first couple of days when you are trying to figure it out.
The Internet worked for us no problem. The other person that made a review saying it didn't work either had a bum connection or didn't have his/her computer network settings set correctly.
The service was okay, but one time, the housecleaner tried to trick us. My wife and I were 100% positive that we removed the "i'm sleeping" tag from the door and put it inside. When we came back a few hours later, it was taken back out from inside and placed on the outside of the door. The housekeeper went in, took the "i'm sleeping tag" out and put it back on the outside of the door. He/she wanted us to believe that we forgot to remove it and hence, never got our room cleaned, when I'm guessing he/she just got lazy and didn't feel like cleaning that day.
The front desk staff are decent. Not exceptional service by any standard, but not bad either.
I would stay there again for the location, but don't expect to get great service. It is a very average hotel.
This is more like a cheap run down hostelfrom A TripAdvisor Member
They advertise as 3 star but its really more like 1 star or 1.5, getting to 2 would be an accomplishment.
Staff- unproffessional, immature, rude, unhelpful and snappy
rooms- very small and tiny, NOT like the brochure. I cant beleive they call this a 3 star hotel! what an embarrasment to IBIS chain!
WC- showers were not bad,however, there is a 1 inch ledge to get into the bathroom and i almost broke the heel of my foot twice on my way to the bathroom..they have no warnings in the rooms
privacy and noise- rubbish- unless your on the top floor, then you get a little noise, which is from the disco next door. Even when we moved to level 15, we could still hear noise.
Aircondition- rubbish- it does not work, its virtually off, and I heard at least 4 other visitors complain in the 2 nights i was there
Location- thats the only good thing about this dump of a hotel
three thumbs down!!!from tellana
Is not an IBIS!!from Fendo
When I made the booking I was asked if I wanted any special request. I ask double room (1 bed), smoking and away of the lifts doors. When I arrived they allocated us in a non smoking room and just in front of the lifts. The walls of the room are plain white, no pictures, no nothing. The shower has the floor tiled. The space in between the tiles is turning black. Never mind to put a feet on that floor. Thanks god I had flip-flops otherwise you really need to put a tower in the floor to avoid any disease (Again, not IBIS standards at all). I spoken with the manager and he kindly offered me to change my room the following day which we agreed. The following day we were told to pack the bags and collect the key later on for our new room. When we picked up the keys... three out of three. NON SMOKING ROOM, IN FRONT OF THE LIFTS AND NOW, A TWIN ROOM (2 beds). We spoken to a different manager wich explanation was that because he was off the day before he was not expecting to take resposibility of the problem. I ask him to give me a solution. His solution: wait for the following day to see what happen... (so he was not even giving us warranty of getting what we wanted) or LEAVE THE HOTEL. Yes my friends. That is the way they resolve the problems: inviting their gests to leave the hotel.
We decided to leave the hotel straigth away. We went to the AVILION HOTEL. It is located just at the other side of the road. 30 SECONDS WALKING from door to door. We had a fantastic stay there, incredible customer service and a room to die for just for AUD50 more of what we were paying at the IBIS. If you can avoid it, do it. You will not regret it. You can find fantastic rooms and so much quality and better customer service in many other hotels in Sydney at the same price or just a bit more. That bit is worth it.
Avoid this hotel at all costsfrom A TripAdvisor Member
Bare bonesfrom A TripAdvisor Member
Top Local Tips for Sydney
Excellent Public Transport System DO NOT HIRE A CAR !! Traffic is horrendous in city centre. Public trabsport including ferries, buses and trains are excellent. If ytou staying for 3 days, get the 'Sydney Pass', currently AU$110 per person. This includes unlimited travel on ferries, buses and trains- worked out perfect for us !
Close to clubs and places to eat Stay here if you dont mind sleeping on a hard bed and hearing noise from the room next to u and from outside. Wouldnt recommend this hotel for people that have back problems or elderly because the bed would surely make your back sore! The location was pretty good though and close to shops, places to eat and go out and staff was polite and helpful.
Check in times While I was checking out a group of American tourists were trying to check in straight off the early morning flight from San Francisco...and were told check in was not till 2.00pm....so overseas visitors, if you arrive early in the morning...you may have to walk the streets till 2.00pm if you want to stay at this hotel....
Other names for Hotel Ibis World Square
- accor world square hotel
- Address: 384 Pitt Street - Sydney - New South Wales - 2000 - Australia
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