Crowne Plaza Darling Harbour Hotel

, Sydney, Australia
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Crowne Plaza Darling Harbour Hotel

, Sydney
4 star
150 Day Street - Sydney - New South Wales - 2000 - Australia Hotel Website | | 61 2 92611188
195 Traveller

Reviews - Crowne Plaza Darling Harbour Hotel

Historical Traveller Reviews of Crowne Plaza Darling Harbour Hotel

Good location

from Lankyswan
Stayed here for 4 nights, as part of 3 week hol to Auz.
Room was very good, helpful staff , and in a great location, ideal for Darling Harbour and the City.
A bit awkward to find especially if you havent driven in the area before, some local direction signs to the Hotel would be really helpful.

Internet service was very very slow and consequently relatively expensive, use the corner shop nearby which is good value and a better conection.

Will stay again.

Booked through Trailfinders (UK)

Great for business travelers

from thegaltravels
This hotel is particularly suited for biz travellers with internet connection in the rooms. The rooms are new, clean, and modern. You feel comfortable enough to kick back and relax. Would be added bonus IF they had a bottle of free mineral water in the room and paper slippers!

What's great its a 5min walk over to darling habour where you can have your meals. I didn't have a very good view outside the room but fortunately the room itself was nice. Its a 10min walk to town hall, one of the train stations, and 15min walk to Paddy's market. A very conveniently located hotel. Pity only the receptionists were not as efficient. And didn't seem to keep past records, as I was there again in a matter of 2 weeks, initially i had a better room, subsequently they downgraded. From what I heard you should never downgrade a guest, only upgrade! Overall its a great place to stay. U'd have to walk a little everywhere but its still walkable!

Get a room towards the top

from rob3066
Overlooks Cockle Bay and Darling Harbour – great views, both day and night. However, close to major highway interchanges, when you on a high floor, it really adds to the interest, but if a lower floor, one can only imagine. Used the club lounge on 9th floor, great views – best breakfast yet, complimentary, also free wine available in the early evening. Staff really were very helpful.

No self-laundry available to guests, however local laundry available just around the corner at $12 a bag, washed, dried and folded.
10 mins walk from City Hall Transport subway and the shopping. If you want restaurants, go to Cockle Bay, they are great.
Rooms nicely furnished and spacious, internet connection available.

very nice hotel

from A TripAdvisor Member
The hotel is very clean and well situated in Darling Harbour in Sydney.

HOWEVER, the hotel is surrounded on 2 sides by a motorway that is build on stilts.

If you are on the lower floors then you are likely to find it noisy. However, if you stay on the "club" floor at the top of the hotel then you do not hear any noise at all.

I stayed on the 9th floor and had no trouble sleeping.

Efficient and tidy

from s0436
I know people complain about the location, with it not quite being on Darling Harbour, and of course the flyover across the road. However, if you want a trim and efficient city hotel, located in earshot of most attractions, with good service, nice rooms and a very good Sydney price - Crowne Plaza Darling Harbour is the answer.

The concierge and reception staff were helpful and kind. The breakfast buffet was a good reprieve for the day ahead. Really, you can't complain when the price for the room was so competitive compared to other Sydney city hotels in that hotel genre. However, some little niggles:-

Dinner was about average, service was slightly wanting and the menu needed a greater selection of food. Of course, construction work in the hotel spoiled the ambience slightly, but I suppose I did go in the off-peak season.


Perfect for congress centre

from weejim
Stayed 6 nights at the Crowne Plaza whilst attending a medical conference at the congress centre Darling Harbour. Not the most picturesque location but perfectly placed for the fantastic Darling Harbour. The key attribute is a fantastic bar where you can really enjoy Australian hospitality after a hard day. Good breakfast, clean rooms and fantastic beds. Whilst we were there the All Blacks stayed at the hotel so if its good enough for the best rugby team in the world its good enough for me.

Boring, bland service and noisy

from PS_BH
A quick stay and my preferred hotel the Novotel DH was fully booked. I like the Darling Harbour area as the city can be pretty quiet at night and I like to explore a bit. Lots to see and do in Darling Harbour and Nicks Seafood Restaurant was great. The hotel is a bit lost and set away from the Harbour although I guess technically it is still in the precinct. Hotel staff were very blasé about being of service and lost a fax at one stage. Nothing really bad; rooms were OK but no views and mine smelled a bit on the first day, just not very startling. Access for cabs was difficult as they are just completing construction of new tunnel in front of the hotel. Don’t remember seeing many smiles.

Poor location, noisy room

from A TripAdvisor Member
The hotel isn't near to Darling Harbour itself, it is surrounded on three sides by raised motorways of which you get an excellent view from the breakfast room. Getting to the amenities of Darling Harbour involves a 10-minute walk past building sites and over motorways. Luckily we had a high room with a view towards the Sydney Tower.

The walls of the room were very thin, so we could hear the family on one side and the all-night party on the other side (loud enough to keep us awake until we phoned reception).

Our phone didn't ring for incoming calls, even from reception, but flashed a few minutes later for us to pick up the voice-mail that had been left.

The breakfast was very good, though the staff there weren't entirely on the ball. Reception staff were friendly and helpful.

nice room

from Robinderby
I stayed with my partner in March 2005 for eight nights. We booked nearly a year in advance and got a very good rate which worked out at approx £90 a night which for Sydney is good value. The room we booked was a Club Room which included access to the Club Lounge on the top floor.

We booked a transfer from the airport to the hotel because we were landing at 6am and didn't want the hassle. The transfer was expensive at £40 one way and when we think about it we should have just got a taxi. But at least there was someone waiting at arrivals to help with luggage, the car was outside ready to go and it was a new BMW 7 series so very comfortable. The driver arrived at the hotel in no time.

We went to check in at the Club Lounge which is one of the benefits so you don't need to queue at reception. The member of staff looked up our details but couldn't find our reservation. It appears that because we were so early they did had the night before listed but they soon sorted this out and found our booking.

At first the advised us that they didn't have any rooms ready which we had half expected due to the fact we were very early and normal check in wasn't until 2pm. They then checked their system and saw that I was a Priority Club Platinum member which is the hotel chains frequent guest reward scheme and one of the benefits of the top tier is a Room Upgrade subject to availability. They decided to upgrade me to a Suite.

The suite was ready even at 7am in the morning and it was two doors away from the Club Lounge. We went to the room and immediately went to bed waking up mid afternoon.

The entrance to the suite leads into a lounge area with a sofa, two arm chairs and TV together with a small dining table and guest bathroom.

There is then a separate door through to the bedroom with a King Sized bed wardrobe TV and all the usual things you would expect in a 4 star hotel.

Attached to the bedroom is the main bathroom which was quite large and consisted of a very large circular bath tub and a free standing walk in shower together with a double sink unit (very handy on a long stay).

The room was done out in a modern contemporary fashion and overall it was very comfortable. The furnishings were a little worn in places but nothing major. The bed was the most comfortable one we slept in whilst on our two month tour of Australia and the air conditioning was very good.

The bathroom wasn't as good as I thought it could be, the shower unit was very cheap and almost fell apart when you went into it and when you used the shower because the door didn't close correctly part of the floor got flooded but soon drained away.

The bath was too large because the water pressure isn't brilliant so it takes too long to fill up. We were also disappointed that no one at the hotel advised us that there were water shortages in Sydney at the time and as such we shouldn't have been using the bath.

There was a twice daily maid service and mini Easter eggs were left each night on the bed together with bottled water.

The Club Lounge was worth paying a little extra for (about £15 a night I think) because it had a decent breakfast selection of fruit, pastries, bread, cheese and cereal all day muffins and coffee or soft drinks and a selection of wine and beer at night from 5pm - 8pm together with a large plate of canapés which were topped up on a regular basis. The canapés included cheese, meat and a nice selection of fresh sea food, enough for a full meal if you only have a small appetite I suppose.

The lounge also has a selection of books, newspapers, magazines, a TV and free internet access which was handy.

The view from the Club Lounge and the Suite was directly out over the Darling Harbour which is a modern entertainment complex. The only downside is that there is now a flyover in front of the hotel which obstructs the view slightly but didn't really cause a problem.

There were some good restaurants at the harbour side about a 2 min walk over a bridge. The restaurant in the hotel was a little over priced and service not the best but the food quality was good, we only ate there on one night.

The staff in the club lounge were friendly and helpful, they showed us how to get to different places.

The main reception staff however were less friendly and the main hotel area does get very busy so it was nice to be away from it all on the club floors.

The hotel itself is well located and you can easily walk from the hotel to Circular Quay next to The Rocks and round the corner from the Opera House in about 15 minutes or so. The main shopping area is just a 5 minute walk away and the same for the metro system which links to the Airport!

Overall a hood base in Sydney at a reasonable price.

Very poor experience

from A TripAdvisor Member
When we arrived at the hotel we were told we had no reservation. I then produced my confirmation number and then was told we still couldn't have a room because "a convention had taken up all the rooms". Our experience with Crowne Plaza around the world had been great up until then. We can't tell you much about the service as we ended up staying at the Novotel in Darling Harbour which was much nicer anyway - and we got a Harbour View Room!

Top Local Tips for Sydney

Harbour Bridge Climb It's there so if you get the chance you have to climb it, very safe, and views are spectacular, but you will need to book, remember that the climb starts about an hour after your check in time so you get the safety chat, so decide on the time you want to be on the climb and book for about an hour earlier - Also the tour of the Opera House is definitely worth doing, just to get some real understanding of its actual size inside

UV danger Believe everything you've heard about the hole in the ozone layer and the risks of skin cancer in this part of the world. Buy or take at least factor 30 sun screen.

Tour Bus We bought a ticket for the red tour bus where you can hop on and hop off where you like. It wasn't as good as some of the other tours we'd tried with the same company in different countries - instead of a 'real' tour guide there was a recorded tape playing which wasn't as good.


Other names for Crowne Plaza Darling Harbour Hotel

  • crowne plaza sydney
  • crowne plaza hotel sydney
  • Address: 150 Day Street - Sydney - New South Wales - 2000 - Australia
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