Ayers Rock Resort Outback Pioneer Hotel and Lodge

, Yulara, Australia
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Ayers Rock Resort Outback Pioneer Hotel and Lodge

, Yulara
3 star
Ayers Rock Resort Yulara Drive - Yulara - Northern Territory - 872 - Australia Hotel Website | | 61 2 82968010
411 Traveller

Reviews - Ayers Rock Resort Outback Pioneer Hotel and Lodge

1/10
Worst Ever
Submitted by: Joa in 24/02/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
This hotel was supposed to be 3 star but I wouldn't even rate it as a 1 star.
The carpet was stained, the furniture didn't match and it had broken handles and bottoms on the drawers.
The curtains didn't close properly, the sheets were dirty and I wish I'd stayed in Alice Springs and travelled up for the day instead.
All of these hotels are owned by 1 company so you get no choice .. stay there at your peril.

Historical Traveller Reviews of Ayers Rock Resort Outback Pioneer Hotel and Lodge

a quirky place

from Beenie
This is the budget accomodation for the resort, but it is of a high standard. Nice takeaway, cook your own steak if you have time and want in the evening.
Only downside away form the main resort facilities, although free bus operates every 10 minutes you feel like you are in the middle of the desert, takes a good 20 minutes walk to get there from the main facilities.
Would certainly consider staying again. Great porters, bags delived/collected free of charge.

Not worth it

from jatravel
The Ayers Rock Resort is currently the only place to stay in the area. Unless you are driving a camper van down from Alice Springs, you are pretty much stuck. If you can carry a tent and sleeping bags, I would definitely recommend that. The campsites are much cheaper. We paid 120 Australian dollars for three people to sleep in a bunk room. They still put a forth person in with us. The room was tiny (our luggage barely fit), the walls were dirty, and the linens not nice. There are shared, dorm style bathrooms, and they didn't even give us a towel. The food options at the resort are also poor. Unless you are willing to spend a fortune, be prepared for relatively expensive, not so good food. Even a frozen pizza was almost unrecognizable. I would recommend only staying one night. That is all you need to explore the area. We hiked through the Olgas and around Uluru and watched sunset (all in about 26 hours). Car rentals are expensive too, but without a car, you have to pay the resort to take you to the rock. The whole set up is a monopoly.

Hotel

from A TripAdvisor Member
We stayed at this hotel in April o6 for 2 nights. We stayed in a newly refurbished room. It appears that they are refurbishing all the rooms. It was clean and comfortable. Everything in Uluru is expensive so there really aren't any budget hotels.

Rip off

from amazingmissfiggy
I stayed at the OPH in a budget room with bathroom. I went alone and booked through a so called discount booking agency offering up to 70% off regular prices. The price was exactly the same as the advertised price on the OPH website so that was the first rip off.

Behind the bathroom door was a large, dead insect which stayed there the whole time I was there. There was also a used towel (presumably from a previous occupant) hanging behind the bathroom door which also stayed there the whole time I was there. I left a note for houskeeping about the towel but after my room was serviced it was still there.

The shower was badly mouldy and smelt funny and the shower head sprayed water everywhere except where it was aimed. The toilet bowl was chipped and stained in places. In the room there were 4 squeaky bunk beds. Every time you rolled over at night the squeaking would be very loud. There was no phone, no TV and no bedside reading lamp in the room. Boy! when they say budget they mean it. There was a noisy, badly dented and dirty (outside) bar size fridge. The fan for the aircon only worked on two speeds - very high (freezing) or very low (it was warmer inside than out).

The hotel was not full, there were many of these cabins which were empty. I was fairly disgusted and left one day early because, quite frankly, I'd seen the rock and the other rocks at dawn and dusk and I'd done the requisite walks and been to the Anungu Cultural centre (well worth the visit). I was told, quite brusquely, that the hotel had a 24 hour cancellation policy and that it was too bad if I left early - there would be no refund. I didn't care about the refund but I was quite taken aback by the attitude.

It is VERY DISAPPOINTING that at the resort there is almost NO genuine, Anungu artwork or souvenirs. There are plenty of generic, mass produced "aboriginal" teatowels and tablecloths, stubby holders, painted boxes, vases, candles and the ubiquitous t-shirts and hats, but very little specifically created by local people.

I would not stay there again nor would I recommend it to anyone. Stay at one of the motels on the Erlunda to Yulara Road or stay at Alice Springs. Get a car (which I did) and enjoy the freedom of doing it your way. You will see more of this spectacular country.

Nice, comfortable place to stay in the Red Center

from FrequenttravellerLux
Very nice Resort with all comfort we were missing in the Outback. Excellent base for visiting Uluru and the Olgas. It's worth the money!

Expensive, but nice

from A TripAdvisor Member
Everything in Ayers Rock is expensive. Just deal with it. So the hotel was very expensive. The lobby was definitely not exciting. The rooms were not very well marked. But they were quite big, and nice. One double bed and one single. Bath was very nice. The only annoying thing was that you have to put in the key card to turn on the aircondition, it is always annoying to come back to a warm room.
The free shuttle bus makes it easy to access all the service in the area. But that is the only thing that is remotely free.

trips

from A TripAdvisor Member
We arrived at the hotel early, and had no problems in checking in straight away. As soon as the receptionist saw we were a group of 3 men offered a rollaway bed, in addtion to the double and single in the room.

The room itself was basic, but adequate, after all we hadn't gone to Uluru to sit inside the hotel room. They could do with some outside lighting near the rooms, but it's not too bad

The hotel has 3 places to get food, during the day, the snack bar provides a range of burgers and chips for reasonable prices. During the evening you also have a choice between the BBQ or restaurant, both of which are a little expensive but reasonable quality.

The resort does suffer from a fly problem, but there isn't much you can do about that, certainly all indoor areas had no problems, but they will be with from the minute you get off the plane, until the minute you get back on.

In the evening the hotel has an enteratiner who plays guitar and didgerdoo, at the same place as the BBQ and Bar. If this isn't to your taste you can easily get the free bus to the other hotels, with the last bus returning just after the bars close.

It is the budget option of all the hotels in the resort, and is also shared with the back packers, but offers all the basic's you need for your stay.

Hotel not good, scenery awesome

from Lou76
Although it was worth the visit to see Uluru and The Olgas (fabulous) and experience the vast outback, we had several problems with the hotel during our 3 night stay which made the whole experience pretty unpleasant. Most people have already said that the whole resort is a complete rip off and I echo that, it really is the case that most people will only visit the area once therefore they will make as much money out of you as they can and not bother about standards. It has put us off ever staying at a Voyages resort again as they just don't care about the customers. I did voice this on the hotel feedback form but I doubt it got read.

We had a standard room with ensuite facilities, with painted brick walls, it was in desperate need of an upgrade - it was very 80's in decor. The room was dirty with lots of dead insects round the edges and the mattress smelt horrible, really damp and musty (the bathroom was fine though). The room lighting was dim and the external lighting was terrible, you had to carefully pick your way along the paths - if I had been travelling on my own I would have been really anxious about walking around the hotel at night as it did not feel safe.

On our first night I think there was a staff party at the BBQ as it was packed full of really rowdy very drunk people (lots of men dressed as women for some reason!). I am only in my twenties but it was really too much, and there was no point using the BBQ (even if there had been a free station) as there was nowhere to sit. Se we ate at the indoor restaurant where you chose from a buffet which was fine. The next 2 nights we used the BBQ and really enjoyed it, there was a good selection of meats and salads, but again it was expensive. We also used the burger bar once which was good too - top chips.

The pool is nice but there is a serious lack of sunloungers and I think lots of people who aren't staying at the hotel use it so it's crowded. There is also very little shade around the pool and what there is gets full quickly. They could do with lots more chairs and loungers and some parasols - there weren't any of these.

In terms of trips, we used the Uluru express which is just a drop off service and doesn't do guided tours. We found them to be excellent, very knowledgeable drivers and better value than the organised trips as your ticket is for unlimited trips (unfortunately I can't remmeber the cost but I think it was about 120GBP each???) so we did the Olgas Valley of the Winds (wonderful) and Gorge walks, Uluru sunrise, 2 Uluru sunsets and Uluru base walk. The national park organises some free guided trips anyway. The visitor centre is excellent and it's a pleasant walk from the car park where the rock climb starts from through the trees to the centre.

Definitely buy yourself a fly net to wear, not the height of fashion but the best 12 dollars we spent. The flies are a nightmare.

With hindsight we would have booked the Lost Camel for slightly more money as the standards were higher from what we heard. You're spending an absolute fortune there anyway so may as well spend a bit more and have a better experience. Thankfully this resort was not representative of our other Australian hotels, the rest of which were great.

A BIG rip off

from A TripAdvisor Member
We stayed in a budget cabin 2* with a bathroom for 2 nights, the room was very very small with a stone floor and a fridge, the cost of the room was £187,All of the resort hotels are owned & managed by the same company, they have a monoply, everything is expensive or overpriced,restaurants, food& drink, BBQ,gifts,with the biggest rip off being the car hire, Its basically " take it or leave it" attitude.
It is a sad reflection on other parts of Australia were tourists are made welcome and not riped off.
I would never stay here again

Overpriced budget style accommodation

from Joycey
We paid A$375 per person for 2 nights stay, room only.
Reception was very basic, with a desk and a few tables and chairs. No bar, no coffee, no toilets. The rooms were chalet style. Inside the walls were painted breezeblock. Maintenance was not the best, outside the lighting was seriously inefficient, I had to find our room by tracing the door number with my fingers, I certainly couldn't see it. Inside we had a patio door you could open or close because it had come off the runners. All the hangers in the wardrobe were those annoying sort with no notches for skirt tabs so anything a bit sheer fell straight off, and there was insufficient draw space. On the plus side there was aircon, fridge/mini bar and tea facilities with tiny cartons of milk in a choice of skimmed or full fat, nice toiletries and bed covers.

There was a restaurant, only open at night, a BBQ bar, and snack bar in the rusticyle of an outback pub which means it was covered but had no walls, and you could sit at barrel tables to eat. The food from the snack bar was basic, but well prepared.

The worst thing about this resort were the checkin/out times and the arrangements for taking trips. The afternoon sunset trips began before checkin, so anyone arriving could not be sure of accessing their room and freshening up beforehand. Check out was half an hour before the morning sunrise trips ended, so you had to check out at 4..30 am, with no chance to return to your room to use the toilet or get changed afterwards. For this reason we decided to cancel our morning trip and loose our money in the process. I think it was really unfair and badly organised. Similarly we were asked to be outside waiting for the coach 10 minutes before time. The afternoon coach was 15 minutes late. This meant we were waiting outside in temperatures of 45C/111F for almost 35 minutes. Coaches were arriving every few minutes, but few had any indication of their destination, so it was left to people who were waiting and had already paid for their tickets to run after each coach to make sure it wasn't theirs. This could have been easily rectified by a hand written notice in the window, but seemingly it was too much trouble for the driver/operators. This ruined the trip for me as I was exhausted and fed up before it began and proved that our comfort was not considered at all. Guess like the sheep we were just there to be fleeced.

Ayers is just a big red rock. There is very little to do except try to avoid swallowing a hundred flies. I would suggest to anyone thinking of going to maybe stay at Alice Springs, or stay one night at Ayers Rock Resort and hire a car It would be easy to visit Ayers rock at sunrise under your own steam and I would consider breakfast at the cultural centre a must, then you could make sure you got back to the hotel to check out by 10.00 am.

Top Local Tips for Yulara

It's HOT!!! Get a fly net and wear it as the flies can be very annoying. Also carry water and drink lots of it. A useful tip from a fellow-backpacker is a thing called a 'camel-back' which stores a litre of water on your backpack and there is a flexible hose which comes over your shoulder and you just drink from it as you need to! Also don't wear white shorts as the red sand can stain. Sand-coloured shorts are ideal!!

Book trips before you arrive. Make sure you book all your trips, sounds of silence (highly recommended), sunrise tours etc as they were all fully booked when we arrived. If you are only staying for 1 night, like we were, you don't want to find the trip you've come all this way for is unavailable. You can go onto the Ayres Rock Resort webpage and do it there.

Stars at night Book this trip glad I did

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Other names for Ayers Rock Resort Outback Pioneer Hotel and Lodge

  • hotel outback pioneer
  • Address: Ayers Rock Resort Yulara Drive - Yulara - Northern Territory - 872 - Australia
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