Hyatt Hotel of Canberra

, Canberra, Australia
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Hyatt Hotel of Canberra

5 star
Commonwealth Avenue - Canberra - Australian Capital Territory - 2600 - Australia Hotel Website | | 61 2 62698707
287 Traveller

Reviews - Hyatt Hotel of Canberra

Historical Traveller Reviews of Hyatt Hotel of Canberra

t stay anywhere else - this is THE hotel to stay at in Canberra.

from AussieExplorer
This hotel was absolutely great. We nearly booked elsewhere when a friend who travels the country for work told me don't stay anywhere else if you are going to Canberra. I took his advice and was so pleased with my decision. I requested an early check in and a late check out so my family and I had time to see the sights, and got it without any problems. We made use of the Regency Club and our friends loved it when we took them there for coffee. The room was large and well appointed and even though the hotel was busy over the weekend we found it relaxing and quiet. The staff through-out the levels of service were all friendly and informative. My daughter needed a hair do for the occasion we went to Canberra for and the in-house hair dresser did a perfect "do". (Thanks Bill :)) Great food, great location. Don't stay anywhere else!

Very nice

from Random_person
Very stylish, art deco building. Very large room, with sofa and massive bathroom.

The hotel does a great afternoon tea at weekend and seems to be the place to go for locals who want to impress.

Good location insofar as you can say such a thing about Canberra - just a short walk to Parliament House.

Service was very good, but not outstanding


Excellent stay at the Hyatt Canberra

from Tourist_Sydney
We stayed at the Hyatt Canberra for the weekend between the 23-24 September 2006. We booked through the hotel's website for AU$180 per room per night. Overall it was a great and very relaxing stay. The staff (particularly the doormen) are very courteous and professional and really made the difference. We stayed in Park King rooms and the hotel met our request for adjoining rooms on the quiet side.

The rooms were very spacious with room for a couch, coffee table and writing desk, all modern furnishings, quiet, nice big white fluffy towels and hotel slippers, a big tub in the bathroom. The beds were comfortable with a doona and properly firm but soft pillows. Turndown service is on request and was timely and the staff was friendly and efficient but not really worth asking for (just a quick clean of the bathroom and turning down the bed - no chocolates or flowers though). It was also a very nice touch to find a Vogue Australia magazine in the room.

The TV was a nice flatscreen TV with a few Pay TV channels like Fox 8, Fox Sports 1 and 2, CNN, Bloomberg, some Chinese news channels and Deutsche Welle.

The location is ideal if you're in Canberra to visit Floriade in the Commonwealth Gardens. It's just a short walk over the bridge from the hotel. It's also almost across the road from the National Library of Australia and there's also a nice view of Parliament House from the entrance to the hotel. There aren't really any restaurants or shops in the direct neighbourhood so I would recommend that future travellers bring their car if they're staying at the Hyatt (or really anywhere in Canberra). The hotel has a good sized free external carpark (and you won't spend too long looking for a space)

The Tea Lounge is very busy during Morning and Afternoon teas so you should book if you want to get a table. Morning tea was about $20 per person. Breakfast buffet sounded great but it was too expensive at $38 per person. I would have liked it if they had better room and breakfast packages. If you're not a big eater (or don't want to spend so much) you can order some breakfasts to have in your room. For example on the menu you could order eggs for $10.

Overall I would definitely stay here again!

Not A Park Hyatt

from nolatosyd
Booked a Hyatt.Com special this past weekend for $230AU. Was expecting full 5 star luxury as is the experience at all other Park Hyatt hotels. This Park Hyatt seems to be nothing more than a Standard Hyatt that is worn down. The carpets are full of stains...the furniture and TV is dated....the whole place looks like it has not been updated since the 80's. While the bathrooms are quite nice -- I agree with the previous reviewers in that they need a good scrubbing down. All in all -- NOT A PARK HYATT experience -- although probably your best choice in Canberra.

Very unimpressed,broken taps,expensive breakfast

from miltonmao
Stayed at the Hyatt Canberra(room 19) 2 weeks ago. The bathroom was big, but the bath tap was hanging out of it's socket! The room was very noisy, we could here footsteps above our head. The breakfast was a bad joke, my wife had the continental breakfast(fruit and some porridge) which was $36! $2 less than the very expensive full breakfast at $38. It is also a long(30minute) walk to the city centre. I wouldn't stay here again.


from chelly_bee
My partner and I stayed at the Hyatt for an anniversary and LOVED it!
The staff were fantastic and friendly- we had some questions about things like where bottleshops were, and they went to so much effort to get us the answers and even got us maps!
The hotel itself is gorgeous- stunning surroundings and the decor is so elegant and timely.
The restaurant is lovely and breakfast was delicious as was the al-a-carte dinner and the bar is a great place to sit down afterwards and relax- very beautiful!
Our room was lovely and spacious and the bathroom was stunning!
Good facilities- big gym, bike hire, tennis courts, pools nothing special.
If your after a hotel that's a little different and has that old-fashion romance and elegant air about it, I recommend you stay here!

The Hyatt made our trip to Canberra fantastic! Its simply gorgeous!

Eat at the Buffet

from Aussiguys
We had a weekend stay 6-7 August, at a special rate advertised on "Getaway" on TV. The promotional rate was not available for a Double room the weekend we wanted, (Bank Holiday weekend) so we had to upgrade to a King Spa package inclusive of Buffet breakfast (A$230 per night). At these prices I didn't expect to have to lug my bags to the room, no porter or doorperson in sight.
The room was spacious and attractive in a Deco style, nice King size bed and a huge bathroom. Unfortunately the place is somewhat run down and grubby, with sticky spots on the carpet, worn furniture and mold growing in the bathroom. The tap on the spa bath was broken and looked in danger of falling off and flooding the bathroom. The TV is tiny and hard to see from the bed, it is set very low. The air con is ancient and noisy, blowing either very hot or very cold air.
The worst thing about the room, which was quiet and sunny, was the noise from upstairs, we could hear every creaking footstep, and there were many of them, as it appeared our upstairs neighbour was taking cha-cha lessons for most of his stay.
The breakfast Buffet was very good, plenty of good food served hot, and pleasant attentive service, eggs cooked to order and delicious hotcakes. Unfortunately, when we tried tried the a la carte for our evening meal in the cafe, while the dinner Buffet was in progress, it was a different story. The wait staff seems to consist of inattentive kids more at home serving in McDonalds than a supposed 5 star establishment. After complaining about the lack of service, we were comped a bottle of wine, dessert and coffee, about A$75, but would rather have had decent service. Would stay elsewhere in future.

Very nice but not quite the 5 star hotel they claim

from Anna2112
Just returned from a long weekend away in Canberra. On the whole I must say I enjoyed the Hyatt experience but I dont know that I would stay here again. Let me exaplain in further detail how I could give a place 4 out of 5 and not want to stay here again. Almost everything about this place is very nice except the bed was like sleeping on concrete and the tv was very old with very few channels (and no dvd or even vhs player). This one factor unfortunately for me negated the good points. I also feel as though somewhere that claims to be "Canberra's only 5 star" should have luxuriously soft and comfy beds. Because of the fact I got no sleep whilst here I would not personally stay here again, but mattress softness is personal preference I guess and I will now tell you about the good things in case you are someone who likes a very firm mattress. If you stay here I highly reccommend the B&B package, as the breakfast in the Prommenade cafe is to die for. Several choices of pasteries, cereals, cheeses, deli meats, juices, sausages, bacon, pancakes and other hot items and my fave - a very friendly omlette chef who makes omlettes to order. This kept me going all day. Also the service here could not be faulted. Quick check in when we arrived at 2.30pm which was a very busy time. Also if you are having a wedding in Canberra have it here! We saw 4 weddings whilst we were here. The gardens are beautful for the ceremony and the venues for the reception are great. The last really good thing is the bathroom. A very deep, long bath, bathroom in full marble, lights that dim and great shower pressure, with very nice watermelon smelling products. The last thing is, if you do stay here and want to use the pool and spa, make sure you get a package that includes it otherwise they do charge you, which I personally find a little cheeky. The other thing is room service is rather expensive ($26 for a cheeseburger) and you would need a car to get to any other restaurants. Not an issue for us as we had a car but it may bother other people.

Really very good

from RJButt
My partner and I stayed here for a 2 night trip that combined business and pleasure. booked thru wotif and got a rate of 220 per night.

Had stayed years before, and either the place has been done up quite recently or I was in a much better mood this time. Everything looked fresh and new. We requested a quiet room with a pleasant outlook and that is what we got--third floor and out the back overlooking trees. free upgrade to the club floor. Room big and bathroom huge. The whole 30s thing actually pretty well done, despite the silly outfits of the staff in the foyer.

Service casual and informal but that is Australian culture.

We only had drinks and snacks at the hotel--very pleasant sitting in the garden on a warm evening, and the staff in the bar were very friendly.

Gym well equipped. Pool small but good outdoor sun garden.

In short, expensive--Uni House a better value choice for CNB weekends--but for business or a special treat I recommend it.

Very Disappointing

from Keyah
We have stayed a the Hyatt previously, but on returning after a few years, were very disappointed. The service is rude and disinterested - I struggled in with all the bags whilst the reception staff laughed. The housekeeping staff ignore the "do not disturb" signs. The housekeeper barged into my room whilst I was sound asleep (after a very late work meeting). I was terrified to wake up to a stranger in the room, and she wouldn't leave until I told her when she could come back to clean it! The rooms are tired and need a good clean, and quite noisy. The fitness club and swimming pool are not free - there is a $10 charge for using it! Overall, very disappointing. Stay closer to the city.

Top Local Tips for Canberra

Hire car is an easy way to get around Canberra I hadn't been to Canberra before, but found it very quick to get straight off of the plane, into the hire car and into the city. It is a very, very easy city to navigate and if you have a car you can do things at your own pace. So glad we chose a car instead of taxis etc.

Hire car is an easy way to get around Canberra I hadn't been to Canberra before, but found it very quick to get straight off of the plane, into the hire car and into the city. It is a very, very easy city to navigate and if you have a car you can do things at your own pace. So glad we chose a car instead of taxis etc.

We gotta get out of this place. Driving around Canberra is a nightmare- roads go off in all directions with little indication of where they're headed. Get a map and study it carefully before you get in the car. Do not be tempted to let your wife navigate while you are driving - this is a recipe for disaster. Getting out of Canberra is even worse. There are no signs to anywhere but local places, so finding the road to Sydney (a not unimportant city) took nearly an hour of driving round the city centre and then only finding it by accident - I presume they don't want anyone to know that the rest of Australia exists.


Other names for Hyatt Hotel of Canberra

  • hyatt canberra
  • canberra hyatt
  • Address: Commonwealth Avenue - Canberra - Australian Capital Territory - 2600 - Australia
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