Submission date: 2008-04-15 - Date of Stay: April 2008
Submitted by: Allian Mathew - From: Australia
Type of Traveller: Business Traveller - Age Group: N/A
Not good hotel in Hanoi
Crazy!!! Rip-off.
The guy that checked my friend and I in was not very nice or very helpful. The rest of the staff was nice. It was not a clean hotel. I am pretty sure that they did not clean the duvet/duvet covers when they "cleaned" the room for the next people. Just kind of gross, especially since there was no flat sheet on the bed. The shower heads were broken which was incredibly inconvenient. The location is not bad. Overall, I was not impressed by this hotel.
Submission date: 2007-09-23 - Date of Stay: September 2007
Submitted by: sacbe - From: Canada
Type of Traveller: Family Traveller - Age Group: 18 - 25
sacbe
"Our stay here was short but very good - the staff were all very helpful and helped us sort out a trip to ha long bay, and when we got back, letting us use a room for free to shower before we went on a 20hr sleeper bus journey which again they booked for us. it might not be the cheapest to book everything through your hotel but getting picked up at the door is well worth it - hanoi's very easy to get lost in, believe me!! The hotel and service were top notch, we'd definitely stay here again. Sam, Prit and mike"
Submission date: 2007-09-21 - Date of Stay: September 2007
Submitted by: toni - From: Canada
Type of Traveller: Young Couple - Age Group: 18 - 25
toni
We stayed here for 5 nights and the staff were so friendly and helpful, we went on the sapa and Ha Long bay tours and they were very enjoyable and were extremely profesionally run. When I come back to Hanoi I will stay here again.
Submission date: 2007-09-21 - Date of Stay: September 1997
Submitted by: david - From: Vietnam
Type of Traveller: Family Traveller - Age Group: 18 - 25
david
We stayed 3 nights at the PlazaWinDow Hotel Hanoi, and we must say that these guys are on to it. They took care of all our sight-seeing tours in north and around Hanoi, and did'nt dissappoint. Everything was well organised and on time. We will definitely come back to David and his team for our next stay in Hanoi. Henrik and Todd.