Hanoi Serenity Hotel, Hanoi, Vietnam

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Hanoi Serenity Hotel, Hanoi

Traveller Reviews

Rating

8.5/10
Hanoi Serenity Hotel

Official Contact Details - Hanoi Serenity Hotel

  • Address: 1B Cua Dong., Hoan Kiem - Hanoi - 10000 - Vietnam
  • Phone: +84 43 9233549
  • Email:
  • URL: http://www.hanoiserenityhotel.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 25

"got surprised after entering the hotel. It was so narrow and the reception area looked like a dog..."

"Super friendly hotel in a convenient location. The front desk person was especially warm and..."

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Reviews - Hanoi Serenity Hotel

6 reviews (Showing 1 - 6)
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Rating:

1/10
Cheating hotel in Hanoi, crazy price
Submitted by: Rachan Chul in 06/22/09
  • Age Group: 31 - 40
  • From: Malaysia
  • Traveller type: Young Couple
got surprised after entering the hotel. It was so narrow and the reception area looked like a dog case, badly smelt and dirty. Rooms were so small and the staff were so rude... Keep far away from this hotel as far as possible. Highly recommend the Hanoi Lucky Hotel in Tho Xuong Street. Their price is so cheaper but the quality is much much more higher.
 
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Rating:

10/10
A cosy hotel
Submitted by: Carol in 02/08/09
  • Age Group:
  • From: United Kingdom
  • Traveller type: Adventurer
Super friendly hotel in a convenient location. The front desk person was especially warm and welcoming. The rooms were very clean and attractive. The service is great. Halong bay and Sapa tour booked with hotel were fantastic and well-organized. It's a wonderful hotel that I would visit again in a second!
 
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Rating:

10/10
A peaceful hotel in a busy Hanoi!
Submitted by: Jonhno in 02/04/09
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Young Couple
Whether for business or leisure, this hotel is well located for getting around the city. The staff was extremely friendly and helpful. The room was immaculate, albeit small, but very functional for two of us. It’s the best hotel that we stayed in Vietnam.
 
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Rating:

10/10
Wonderful hotel!
Submitted by: Johannes in 02/02/09
  • Age Group: 31 - 40
  • From: Germany
  • Traveller type: Family Traveller
The room was lovely and the bed was very comfy. Staff was very accommodating and friendly. Location is great because it's in the center of Hanoi and very close walking distance to the attractions – Hoan Kiem Lake, Old Quarter streets, Water Puppet Theater. Definitely stay again.
 
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Rating:

10/10
Serene Experience
Submitted by: Naomi in 11/26/08
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
We called this hotel in the last minutes due to recommendation of a friend. The new Serenity is everything its name promises. We liked the location (quiet!), the rooms (very nice style), the views (windows are huge!), amenities (loved our room's computer), and the overall atmosphere (very professional). All our requests were taken care of with a smile. As for tours, prices seemed comparable or better than rates advertised on the net and each trip (Sapa, Perfume Pagoda, and Halong bay) were all as promised and are highly recommended. Sapa was cold, so travelers should bring a jacket! We give this hotel a high recommendation.
 
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Rating:

10/10
Brand-new and lovely hotel
Submitted by: Carol Jones in 11/26/08
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
We stayed in this hotel when it's just been opened for 5 days. So, everything is very clean, new and fresh. We were really satisfied with our room - a deluxe double one with city view. From the window, you can see very traditional Old Quarter streets in Hanoi, crowded and busy roads of motorbike and shops. We really love the staff that are very friendly, helpful, and hospital. Mr. Son arranged us incredible tour of Halong bay and Sapa. We will miss them so much.
 
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