Submission date: 2008-03-20 - Date of Stay: February 2008
Submitted by: Jim Vance - From: United States
Type of Traveller: Family Traveller - Age Group: 51 - 60
Do not staythis hotel again
Do not stay at this hotel.
This is the worst hotel we have ever stayed in. Staff were discourteous, rude, most uncooperative. 1 old, grey frayed towel each, two single beds pushed together which we fell down constantly, no basic ameneties in room, not even water. Fridge was empty. Restaurant breakfast was same every day, meagre choice, luke warm, slow service. Noisiest hotel in the world, big gap under the door so all noise permeated the room.No adaptors, hairdryers. Laundry service woke us twice at 4am to deliver laundry back to us.When checking out, staff tried to charge us double the rate we had been quoted. Hotel had also seriously overbooked, every day there were dramas at the counter, they threatened to remove our belongings and put them in a storage room while we were out! Everyday they said we had to check out, we had been booked for 3 months!!! Disgraceful service, we are thoroughly disgusted.
