Hanoi Elegance Hotel 2, Hanoi, Vietnam

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Hanoi Elegance Hotel 2, Hanoi

Traveller Reviews

Rating

8.5/10
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Official Contact Details - Hanoi Elegance Hotel 2

  • Address: 8 Hang Bac Str., - Hanoi - 10000 - Vietnam
  • Phone: 844 8253740
  • Email:
  • URL: http://hanoielegancehotel.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 50
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"Fantastic little hotel. Cheap, clean, great location, PC with free internet in your room,..."

"I only booked the hotel for a day stay, but I recommend them wholeheartedly as they also..."

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Reviews - Hanoi Elegance Hotel 2

6 reviews (Showing 1 - 6)
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Rating:

10/10
Remarkably serene hotel
Submitted by: kennethjore in 04/30/09
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Mature Couple
Fantastic little hotel. Cheap, clean, great location, PC with free internet in your room, air-conditioning.... I could go on and on. The most amazing thing about this hotel though is, that despite it's old town location, how peaceful it is. All around is the beeping horns and rumbling diesel engines of the seemingly endless amount of scooters in Hanoi and yet down this little alley, right in the middle of it all, there is almost no noise at all.
 
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Rating:

10/10
Fantastic hotel
Submitted by: MuskietYvonne in 09/25/08
  • Age Group: 41 - 50
  • From: Australia
  • Traveller type: Family Traveller
I only booked the hotel for a day stay, but I recommend them wholeheartedly as they also organised by entire trip in Nth Vietnam as I requested from Australia. I booked a trip to Sapa and Halong Bay through them and they organised all relevant transport to from and between destinations, they even threw in a breakfast stop between the two. All I can say is thank you, your staff from the "Robot " to Michael all ensured all aspects of the trip were executed well. The room was spotless and your breakfast great.
 
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Rating:

10/10
Absolutely Elegant In Every Way
Submitted by: Bariatrix in 08/20/08
  • Age Group: 41 - 50
  • From: Australia
  • Traveller type: Family Traveller
My wife booked a two night stay with an overnight trip to Ha Long Bay in between. I was skeptical at first since my wife's history for vacation planning is shakey at best. I have to admit that this may be the BEST hotel we have ever stayed at. My mainstays are the Hiltons, Marriotts and W hotels. I guess the only comparable hotel in Hanoi would be the Sofitel. However, after staying at the HE2, I agree with the hotel's claim of being the BEST hotel in Hanoi's Old Quarter. I would only add that the HE2 is the best in Hanoi. Rooms: In celebration of my parent's 30th wedding anniversary, we booked suites, with one having a walk-out balcony facing Ma May Street. A bottle of wine and fruit basket was a very pleasant surprise. Each room was equipped with a computer with FREE internet access, which is very convenient. There is free internet access in the lobby as well. Each room also had a flat panel TV, DVD player, refrigerator and modern bathroom. Even my Hilton doesn't have that (except LVHilton) or even the other luxury hotels I've stayed at. The only complaint I would have is that there was a strange odor coming from the bathroom. But if you keep the door closed, then it is really not a issue. Location: Located in a very small street, Pho Ma May, but surrounded by restaurants, clothing and souveneir shops. Lake Hoan Kiem is only a 10 minute walk away. The shopping district is about a 5 minute walk away. There are taxis available right outside the hotel and the cost is very cheap (about $1USD to get from the hotel to the other side of thel ake). The HE2 staff are very fluent in English. You only need mention where you would like to go and do and they can either provide very detailed walking directions or talk to the taxi driver for you (who by the way, know very little English). Staff: To me, this is the most important feature of a classy hotel. And the HE2 does not disappoint. Everyone from the manager to the door man is always smiling. They'll pretty much do anything for you. All you have to do is ask. Give you directions to the water puppet show? No problem. Make reservations at Bobby Chim's? No problem. Arrange a shuttle to the airport? No problem. Recommend places to shop or eat? No problem. The majority of the hotel clientele appeared to be American during our time there. So the staff are pretty knowledgeable as to what us Yanks like and dislike. Other: The HE2 does not really have a restaurant or bar or premises, but there are plenty around within walking or crawling distance (depending on your state). However, the hotel does provide a made to order breakfast in the morning in their small cafe. They have everything from traditional Western fare (bacon and eggs) to traditional Vietnamese (pho). Since there are few rooms at the HE2, you would pretty much see everyone staying at the hotel during breakfast time. Since most are Americans, it makes for terrific conversation. We ended up exchanging ideas for sightseeing and trips. I'm a very difficult person to please. And I never write reviews for hotels I've stayed in because I pretty much get what I expect. However, the HE2 is a very special place. Very quaint, very romantic, and surprisingly luxurious. You wouldn't know it from the outside, but after meeting the staff and seeing your room, I'm sure you'll agree with me. I know they just opened up HE3 but I am planning on coming back fto the HE2 for my 10th wedding anniversary in two years. pecial thanks to Mr. Michael, Mr. Dzung and Ms. Tan for making our trip to Hanoi very enjoyable and very memorable.
 
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Rating:

10/10
Fabulous!
Submitted by: Louis Gertrude in 11/22/07
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
Took a professional trip to Vietnam in November. This was my first trip to the country and I did not know what to expect either in Hanoi or HCM. I booked a room with the Hotel Elegance 2 in Hanoi after looking at their website. I was a bit skeptical when I did the booking since many hotels tend to "spruce up" their isamge on the web and I wasn't expecting much. I could not have been more wrong! My hotel stay at the Hotel Eleance was absoultely fantastc! I travel quite a bit and I can honestly say I have rarely been treated with such professionalism nor have I experienced as much genuine care for my comfort and well-being as I have during my stay at the Hotel Elegance 2 The rooms are extremely comfortable. The breakfast (provided in the rate) extremely good.The central location (in the Old Quarter) is great. The service is attentitve. The staff extremely helpful and always willing to go out of their way to assist you in any way possible. For instance, I am a very light sleeper and when I first arrived I was given a room on the second floor where I could hear the sound of the elevator bell chiming (no one else heard it so it must be me and my sensitive hearing). Regardless of how trivial this must have sounded to the manager, the moment I mentioned it to him he moved me to a room on a higher floor where I would not experience that particulatr noise anymore no questions asked. I would highly recomment the Hotel Elegance 2 to anyone who is looking for a top notch hotel in Hanoi at a very reasonable rate. I'll definitely stay with them again. I fact, I am. I travel back to Hanoi next week to catch my plane out and will spend a few more nights with them exploring the city.
 
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Rating:

10/10
Staff are extremely friendly and helpful. 3 stars hotel with 5 stars service!
Submitted by: Enggeler in 11/12/07
  • Age Group:
  • From: United Kingdom
  • Traveller type: Honeymooners
Staff was 5-star quality, eager and capable. Manager was excellent. Arranged transportation was seamless. Hopefully a one-off, but the people above us were very noisy. The floors are wooden, and perhaps foreign customers need to be gently reminded that in Southeast Asia one generally does not wear shoes inside a house or room.
 
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Rating:

1/10
DO NOT stay there
Submitted by: Stephanie Etourneau in 05/09/07
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Budget Traveller
Unless you are looking for a backpacker hostel, DO NOT stay there. The room was unlivable, the bathroom leaked from the roof, the shower means the whole bathroom gets wet with no extraction fan, the noise from the 8 or 12 beds downstairs means you can't sleep and when this is pointed out to the staff you get verbal abuse, the place is run by kids, you can do a lot better than this for $20 US.
 
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