Submission date: 2006-10-20 - Date of Stay: April 2006
Submitted by: Dorian - From: Australia
Type of Traveller: Backpacker - Age Group: 31 - 40
Unimpressed...
A nice looking hotel that is poorly managed and run by dubious cleaners and incompetent staff.
After having travelled through Asia, Europe, Australia and South America with never a single item stolen from me at any of the hotels or guest houses I have resided in, which must amount to hundreds by now. I can assure you that I was deeply disappointed with this supposed 3 star hotel.
Whilst staying at this hotel I made the unfortunate error of leaving money in my luggage. Though you might expect staff at a 3 star hotel to be honest, do not take it for granted here. Although I have no proof, it was most likely that the cleaners who went through my luggage and stole all my notes including ones that were worth nothing like Colombian pesos. The hotel policy of not being responsible for valuables left in luggage is fair enough, but should not be a green light for its staff members to steal.
When I approached the main desk with the theft, I was basically told that it was my friends ...Read more
