Submission date: 2007-02-25 - Date of Stay: May 2006
Submitted by: M. Williams - From: United States
Type of Traveller: Relaxation Seeker - Age Group: 26 - 30
Great location and fun!
The room was very clean, service was good. Also checking in a guest is no problem or extra charge. I had a very nice 7 night stay there. Only problem is there is no sun at the pool. It is shaded so no tanning. That was my 4th trip to Bangkok and I would suggest this place.
Submission date: 2006-01-15 - Date of Stay: November 2005
Submitted by: Thomas - From: United States
Type of Traveller: Young Couple - Age Group: 41 - 50
Beautiful, sparkling, friendly and comfortable.
This hotel is brand new and state of the art in every detail. Food is marvellous and the staff professional and friendly. The hotel is immaculately clean from the very stylish pool to the rooms and common areas. Not for the snobbish as they do not discriminate based on nationality...Thais are as welcome as are anyone. Very good location next to JW Marriot... smaller less expensive but nicer than the so called 5 stars...only reason not 5 stars is no big convention facilities. I stayed for $68 night upgraded to deluxe room...compared to $159 or more at hotels with smaller less comfortable rooms.
Type of Traveller: Business Traveller - Age Group: 26 - 30
Raw chicken, wrong room, inadequate
Seems to be decent hotel for the price at first. It’s just not up to par. I got a non smoking room (am asthmatic) and I ordered room service (chicken in pandan leaves)...and it was raw. Had to argue w/room service, who kept claiming that this was the "standard" method of preparation. Would not take it off my bill. Later the manager apologized. Still have yet to see if they're going to take it off. The service staff really try to help, but their training is inadequate, and simply not up to other hotels, such as the JW Marriott and the Conrad. (Admittedly, those are better hotels, and more expensive. But clearly, this hotel is trying to position itself as a local 4 star that is 5 on the cheap.) Also, this hotel is way too girl friendly (and I go to BKK 2-4 times a year for work). I would not recommend it to families or female travellers. Its death by a thousand cuts, this place. Just slowly annoyed to death.
