Submission date: 2006-07-29 - Date of Stay: April 2006
Submitted by: Roger - From: Switzerland
Type of Traveller: Business Traveller - Age Group: 31 - 40
Don't go to the grand president
Although the rooms might be nice, I definitely don't recommend the place. The staff is unfriendly and cheats where ever they can. I booked a suite for a week end and paid in advance THB 5000 per night. When I arrived they put me in a normal room (I know it, because I was there before) without mentioning why. I complained and they told me, that all suites are fully booked so only the normal room is available. Of course, they was no refund from the hotel and on the final check out, they even put the breakfast on the bill again (which was part of the package). When I complained again, they threatened me to call the police and run through the whole trouble with interrogations and so on. Since I had a flight to catch, I did give in and paid.
Travelers, believe me, you will not be happy in this place - mind it!!!
