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| No. of Rooms:
500 |
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| Phone:
2-526-1212 |
Fax:
N/A (Add it)
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 | | for Manila Pavilion Hotel in Manila |
| Total of 2 reviews |
Showing listings from 1 to 2 |
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| Submission date: 2006-10-30 - Date of Stay: October 2006 |
| Submitted by: Syl - From: United States |
| Type of Traveller: Family Traveller - Age Group: 51 - 60 |
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| Staff not too competent.. |
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I stayed at the hotel on October 27, 2006 for 2 nights. I am ok with how the check in process was, the room and the location. My problem is this, my daughter tried to call me from San Francisco the day we checked in. She was asked for my last and first name at least 6 times and after each time was out on hold. My daughter was understandably irritated because the whole process was already taking too much time and she was calling long distance. Finally she was told that we have not checked in even though we checked in hours before she called. My daughter (the planner that she is) emailed the hotel days before my arrival to see how she can send an amenity to my room (fruit platter, cheese and wine etc) but up to this day, she has not received a response from anyone from the hotel. She also called the day we checked in (after she confirmed with me that I indeed got checked in) to asked how she can send me an amenity (since she has not heard from anyone via email). After trying to e... Read more |
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2 out of 2 readers found this review helpful |
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| Submission date: 2006-10-02 - Date of Stay: December 2003 |
| Submitted by: Jonathan - From: United Kingdom |
| Type of Traveller: Luxury Traveller - Age Group: 26 - 30 |
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| Great service and staff |
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Good location. Excellent accomodation. Good staff sevice. |
| Was this review helpful? Yes - No |
2 out of 2 readers found this review helpful |
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