Capitol Hotel Kuala Lumpur, Kuala Lumpur, Malaysia

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Capitol Hotel Kuala Lumpur, Kuala Lumpur

Traveller Reviews

Rating

1.0/10

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Official Contact Details - Capitol Hotel Kuala Lumpur

Address: Jln Bulan, Off Jalan Bukit Bintang - Kuala Lumpur - 55100 - Malaysia
Phone: 3-2143-7000
Official Website:

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"After much research on the Internet, we decided on Hotel Capitol but to realise those photos can..."

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Reviews - Capitol Hotel Kuala Lumpur

1 review (Showing 1 - 1)

Rating:

1/10

Horriying Experience! Defintely will not go back again.

Submitted by: Fion in 04/21/09

Age Group: 26 - 30
From: Singapore
Traveller type: Family Traveller

After much research on the Internet, we decided on Hotel Capitol but to realise those photos can be deceiving. Upon checking in, we had double confirmed with the frontdesk staff that the room they delegate to us had Doublebed however after we went into the room then we discovered it is Twin size bed. We ran down to the frontdesk and had a talked with the Manager on duty but she simply pushed it to one of the frontdesk staff. Simply Irresponsible! We argued for around 20mins before they decided to switch room for us. This time round, we were been switched to a more spacious room but to our disgust there are tiny cockroaches crawling around in the wardrobe and the "boiling" kettle will not stop boiling the water unless you switch off the main switch. We were also disappointed with the bathroom because it is so small, toilet bowl is dirty, there is no bathtub and the shower-room's door can never be close. The bed is creeking for the whole night as we toss and turn and the blanket had a foul smell. Well.... if you are not extremely hungry, I would suggest you not going for the Buffet Breakfast because there are not much varieties and most of the food are overcooked. eg. Ham and Waffle are too hard to be chew, Omelette turn out to be pan-fried egg, Bee Hoon are so hard that as if you are chewing onto a string.....etc. Talking about the location, I would say it is definitely worth staying because "Sungei Wang" & "BB Plaza" is directly opposite and 15mins walking distance to Berjaya Times Square.

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