Planet Holiday Hotel & Residence Batam

We stayed for 2D1N and might intend to extend 1N further but no way after what we experienced. 1) Both bed lamps were faulty 2) Toilet Door was faulty as well 3) No On/Off switches for living room lightings 4) Chocolate stains on the sides of bath tubs from the wall 5) Smoking everywhere - in Non Smoking Areas & ALL air-con places 6) Couldn't sleep well at night due to the LOUD disco-tech thudding downstairs 7) Variety of food for breakfast buffet was pathetic 8) Have to wait for around 45 min for our Dinner food to be served & Restaurant was not crowded at all 9) Was not situated close to the shopping mall as sated in website. Need at least a 5 to 10 min ride in a cab & the roads was sleazy & complicated 10) Only provides 1 extra pillow wheras Holiday Inn provides at least 2 extra 11) Water wasn't as clean as in Holiday Inn and it has a wierd smell in it 12) The room has a funny unpleasant smell and most of all it is worse than a 3* hotel not to mention a 4*. 13) The...... Read more

My kids really enjoyed over there.. Nice ambience.. Lots of varieties to choose for breakfast... The most unforgettable.... we saw Kris Dayanti over there. She’s got a performance on dat particular day... ;)

The service was good, the staff was friendly, the food was excellent, we had a good time.

The food were great, the room also clean no foul smell...friendly staffs. 10 mins walk to Jodoh Centre, Mcdonald, Jodoh market and etc..This is where you can find all the cheap local things and food there...

When we stay at this Hotel, they gave the best I expect with the hotel staff and management. And also the complimentary of there package deal are best.