Stayed in hotel Panorama, Batam, very recently. We selected this hotel based on the really appraising reviews of others who had been there. To be honest, I was disapppointed with the hotel though there were positive moments as well. What was good - friendly and helpful personnel - great breakfast - gym ok What was not so good - stuffy room (a smoking room, though we reserved a non-smoking) - overly used towels - pool in awful condition (there was some refurbishing going on and the path around the pool was partly covered by piles of bricks and pipes) - massage parlour ok, however did not get the massage I wanted since the person doing it was absent - restaurants were closed most of the day (had to settle for a cafe) All in all, the surroundings were a slight surprise, very poor and dirty, partly demolished houses, beggars etc.