Having never been to Bali before this hotel was impressive from the minute you stepped out of your vehicle. The front foyer/reception was impressive and was very peaceful even when people watching. The grounds are beautiful. The 'but' was the room. Our room was dark and damp - even the walls were damp. On our first night the bed linen was damp to the touch (after that you just got used to it)- however we were told it was due to the air conditioning. Even after 10 days when you opened the door you were hit by the smell of damp.The breakfast buffet however made up for this. Everything for everyones taste and the service by waiting staff excellent. Frustrating thing was everything being taxed and service charge added - even when waiter forgot a drink from an order we had to sign for first order - tax & service charge then he brouht us another bill tax & service charge for the forgotten drink.All in all a good hotel - just don't balk if you drink wine and get served half a glass and......
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It is now 7 years since we stayed at the Bali Hyatt hotel, so things may have changed a little. However, the hotel lies in a nice location on a sandy beach. The grounds are large and the restaurants very good - the Chinese was excellent and the beachside restaurant made a good setting for a romantic meal for two.
Not much to complain about - the architecture on the accomodation wings leaves a little to be desired, but the lobby area is very nice and imposing.
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