Le Meridien Hotel, Pune, India
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Le Meridien Hotel, Pune
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Official Contact Details - Le Meridien Hotel
- Address: R.B.M. Road - Pune - 411 001 - India
- Phone: 020 - 26050505
- Email:
- URL: http://www.lemeridien-pune.com
- Official Website:
- Hotel Class:
- Rooms: 177
"The hotel is practically on the train line. You can hear the train every 20 minutes all night..."
"I stayed in this hotel because of the ambiance and convenient location. This is a FIVE star hotel..."
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Reviews - Le Meridien Hotel
2 reviews
(Showing 1 - 2)
Noisy and Uninspiring
Submitted by: robert in 12/22/08
- Age Group: 51 - 60
- From: United States
- Traveller type: Business Traveller
The hotel is practically on the train line. You can hear the train every 20 minutes all night long. Staff is indifferent and rooms are overpriced.
Bad Customer Service
Submitted by: Rayn in 06/29/05
- Age Group: 31 - 40
- From: United States
- Traveller type: Business Traveller
I stayed in this hotel because of the ambiance and convenient location. This is a FIVE star hotel with TWO star customer service. Every staff (doorman, restaurant staff, bellboy,) are extremely friendly and nice BUT some of the reservation/checkin staff are not friendly at all. When you have a question regarding making hotel/travel reservation in some other part of the state/country, forget about asking the front desk/concierge...they provide no help. I asked them about freight services to ship the shopping things to US, I didn't hear back anything from them (despite me asking them for atleast 4 times).
When I asked the telephone operator to make a collect call to my credit card company, the operator made an international call and had to pay the international calling bill. The excuse from the manager is that the operator does not know about the collect call. There is not a word of sorry or anything from the manager. When I stayed during my business trip, weekends I used to travel to nearby places. The hotel manager didn't want to keep my ticket and other important docs in the hotel safe (I stayed there for 3 months). I had my birthday during my first week in the hotel. The hotel manager sent roses, cake and cards. I was totally impressed and it gave me a great feeling staying there. BUT lateron the attitude of some of the staff really pissed me off. The hotel wrongly charged my room for a breakfast and I told the front office staff about it three times, every time this one particular guy will say that he'd get back after talking to the manager, but it never happened. If you are looking for a nice place to stay but not expecting any services, this is a very nice place.
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