The Hans Plaza Hotel, New Delhi, India

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The Hans Plaza Hotel, New Delhi

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Rating

1.0/10
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Official Contact Details - The Hans Plaza Hotel

  • Address: Hansalaya Building, 15, Barakhamba Road - New Delhi - 110 001 - India
  • Phone: 011 - 23316861
  • Email:
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 67
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"Staying in this hotel is really an awful experience which started from the reservation for me...."

"I stayed here recently and had a really bad experience. First of all reserving a room was a..."

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Reviews - The Hans Plaza Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
Among the worst in the world for the price
Submitted by: Anurag Shrivastava in 05/04/06
  • Age Group: 31 - 40
  • From: Netherlands
  • Traveller type: Business Traveller
Staying in this hotel is really an awful experience which started from the reservation for me. This hotel does not respond to e-mails and booking forms on the website. You get welcomed by a poorly lit entrance, shabby lobby and reception area. Cable TV was out of order in 2 of 4 nights I stayed there. Once from hot water tap muddy water came out. The eletric kettle for tea/coffe in the room had a UK plug which of course does not work in India. The remote control for TV was broke. This hotel needs a big overhaul, repaint and motivated staff. It does a great damage to a already bad image of Indian hotels. Just a week back I stayed at Novotel in Madrid for 65 Eur per night, it was just perfect. For 100 Eur per night this hotel sucks!!
 
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Rating:

1/10
Terrible experience
Submitted by: Sam in 12/12/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
I stayed here recently and had a really bad experience. First of all reserving a room was a hassle. One person says rooms are available and an other says not available. They also seem to cheat people on the rates mentioned on their website. As soon as you talk to them they change the rates especially if you are foreigner. I had to get a person in India to book in Indian Rupees to get a cheaper rate. So if you are a paying in dollars, good luck. The customer service is bad. The room's lock is broken; TV signal is of very poor quality. Had to wait for a long time to get response from reception. Tried to get a car at the front-desk but did not get the car on time or a hotel car as promised, but instead given a third party car which is barely running. The driver assigned was also rude, drove recklessly even for Indian standards and did not bother listening to anything I said and stopped at places for his own errands. The breakfast was below average also, very few varieties and they even charge exorbitantly for drinking water. And finally while checking out, the receptionist calculated the bill wrongly and cannot even do basic math like (16 + 18) and they charged me more than they quoted. When I questioned the bill they tried to trick me by saying that the dollar rate changed blah blah blah... after which I told them I booked the room in Indian rupees and told them its really not good cheating customers just because you can get away. In summary, I am never ever going to stay or recommend this hotel to any my friends.
 
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