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| Submission date: 2006-08-21 - Date of Stay: August 2006 |
| Submitted by: Adam - From: United States |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| Rude staff, comical decor |
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This might be the worst so-called five star in Asia. The decor is comical - it looks like it was installed in 1961 and not changed since. Then again, to the hotel's credit, it IS remodeling. But that creates other problems. For example, five star travellers will be surprised to learn that remodeling construction noise - hammering, sawing, drilling - is audible in rooms until 9:30 at night. That's right, while you're enjoying your $250/night room, you can also enjoy the sound of Delhi's finest construction workers.
As a whole, the staff are rude, inconsiderate and even snide. I actually had to argue with the desk clerk over my bill - he insisted that I had taken something from the minibar when I had not. That's a first for me, in any class of hotel.
Finally, the gym. It is smaller than the average room, and contains three running machines, an exercise bike, and a weight set ... all for a hotel with 300+ rooms. At the end of the day, it's impossible to even fit in the gym!
Whatever you do, stay elsewhere. The Shangri-La is across the street, and provides better service, accomodations, and value. |
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17 out of 17 readers found this review helpful |
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