The hotel services were just average but the management was the most rigid and inflexible I have ever come across. I booked directly with the hotel a stay for 3 nights but wanted to check-out one night earlier. The hotel never allowed the change in reservation, rather we were told to pay for all 3 nights, even if we stayed for 2.
5 out of 5 readers found this review helpful
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WE booked the hotel on-line through Savion Travel Services. When we requested to postpone our booking by 24 hrs because our plane was delayed by 1 day, we were charged with the full pre-paid amound as a cancellation fee and received at least 10 phone calls during the day by the agent to talk us into a new booking. Agent and hotel staff blamed each other for the inflexibility and we never got to the bottom of it because we felt that we were waisting our time with dishonest and pushy people. Don't go near it!
5 out of 5 readers found this review helpful
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WE booked the hotel on-line through Savion Travel Services. When we requested to postpone our booking by 24 hrs because our plane was delayed by 1 day, we were charged with the full pre-paid amound as a cancellation fee and received at least 10 phone calls during the day by the agent to talk us into a new booking. Agent and hotel staff blamed each other for the inflexibility and we never got to the bottom of it because we felt that we were waisting our time with dishonest and pushy people. Don't go near it!
5 out of 6 readers found this review helpful
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Worst service as per 5 star standards. Huge disparity in same kind of room tariff. Felt cheated.
14 out of 14 readers found this review helpful
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I have never seen this kind of a hotel in my life. Service is so poor. Rooms are not good. Rooms are very old fashion and lack of a space in lobby. Lack of staff in lobby, lobby manager and account people they all are very arrogant!
19 out of 19 readers found this review helpful
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