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| Submission date: 2006-12-23 - Date of Stay: November 2006 |
| Submitted by: Hamilton - From: N/A |
| Type of Traveller: N/A - Age Group: 31 - 40 |
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| A shock: Is A SHOCKer of a hotel! |
| Poor, noisy, dirty (VERY dirty) in same class as a back packers! If not worse!
NEVER EVER AGAIN!
My last stay resulted in me changing rooms 4 times in two days, and the only reason I did not continue to complain is the last room was no better than the first, and the rate of improvement was NIL. Among others, my list of complaints were:
All Rooms VERY VERY VERY Dirty
Linen Dirty and torn
Telephone did not work in two of the rooms
Entrance door keys intermittent
TV did not work in 3 of the room
No key hole, to see who is knocking (a vital security device for the international traveler - especially a lady traveler)
All Rooms too Noisy. I could Not sleep any of the nights or days, as the curtains were too thin, and some crazy guy uses a load speaker to call taxi's????
No Safe provided in any of the rooms
No Iron and Ironing board provided in any of the rooms
Tea Cups in all the rooms were very very badly stained and old and FILTHY.
Kettle did not work in two of the rooms.
The Air Conditioner did not work in two of the rooms, and only worked on maximum Cold in the 3rd.
No Hot water in one of the rooms, and only cold water in the other.
Dirty brown water from the taps, in two of the rooms.
The Toilet seat had urine on it (in two of the rooms), and the bathroom floors, tiles and mirrors very dirty.
Pubic hairs were found in the drain plug of the basin and the bath!
Bath stained and very dirty
The Window of one the rooms did not close, and bird fesses and feathers were on the carpets, from birds roosting on the window frame. All the carpets were VERY DIRTY, torn and tatty.
All light switches and fittings very dirty.
Cupboards old, musty and very dirty.
The rooms, walls, carpets, curtains, wooden floors, tables, fittings, chairs etc were all in generally very very poor condition and very dirty (from floor to ceiling)
I purchased a 1-hour internet Wi-Fi connection voucher. The Server speed, as so slow, that connection was NOT possible. (Yet I was still charged for this service)
I put up a 'DO NOT DISTURB Sign on my door, and whilst I was out, my privacy was breached: as a person entered the room to make up the bed. My personal belongings were moved and tampered with. This ‘SIGN’ is the only form of security a hotel guest has, and this was a violation of my privacy
In the interest of being brief and objective, I omit all the other minor items and complaints.
It might sound like am fussy person, but these conditions are not what one expects of an International Hotel. |
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