Submission date: 2007-04-03 - Date of Stay: March 2007
Submitted by: Renuka - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 31 - 40
Run-down and dirty carpets
I first stayed at Hotel Aruna in 1998 when I found the hotel clean and the staff very friendly, so when I visited Chennai nine years later with my husband we decided to stay at Aruna as we knew what to expect. The lobby looked the same apart from looking deserted, but I was shocked to see the state of our room and this after they gave us the best room they had for that price. The first thing anyone would want to do after a long travel is to take off their shoes and walk barefeet, but we could not do this in Aruna as the carpet was filthy - every inch of the carpet had curry/drink stain on it. I agree with the previous reviewer re: the photos being taken years ago and the pool being used as a rubbish heap. i was also appalled at state of the table cloth in the Lime Tree dining area - luckily it was illuminated poorly not to see anything else that might have been crawling around in the corners. Very disappointed. I must admit that the staff were friendly although the reception did put th...Read more
Submission date: 2007-02-27 - Date of Stay: February 2007
Submitted by: Tex - From: United States
Type of Traveller: Business Traveller - Age Group: 41 - 50
Absolutely Dreadful
The pictures you find on the web of this hotel were from years ago. The place is run down, worn out, filthy, holes in carpets, mildew, bugs (cockroaches/other), food is bad, limited telecommunications (1 internet line in the lobby to share, international phones shut down), pool is a hole in the ground filled with trash, dirt on the floor everywhere, just awful.
