Submission date: 2008-05-21 - Date of Stay: May 2008
Submitted by: Sonu - From: India
Type of Traveller: Mature Couple - Age Group: 26 - 30
Highly unprofessional and JUST NOT RELIABLE
We are highly disappointed with the unprofessional attitude of the staff of Hotel Ramanashree at Bangalore. They do not understand the value of 'commitment' or any word given by them. It was on our marriage day, when we had booked a hall for the wedding for some 200 guests, they first gave us just ONE complimentary room for the bride (in good hotels, they themselves give 2 rooms for the bride and the groom to change...it’s just a couple of hours' matter)...on top of it, in a span of 2 hours time, they asked us to vacate the room they had given, which had all the valuables of the bride's family. They literally SAT on our heads to vacate the room. Such behaviour is highly unacceptable from any decent hotel and we in a hurry were asked to leave the guests unattended and VACATE their bloody room. As a result of which, we left some valuables in the room (in a hurry), and after asking them the very next day, we get a blatant lie from the staff that they found nothing. These 2 incidents are o...Read more
