Submission date: 2007-03-05 - Date of Stay: December 2006
Submitted by: Brijesh - From: United States
Type of Traveller: Large Group/School - Age Group: 51 - 60
35 people in my group will never visit Jaypee Palace Hotel
18 rooms were reserved for our group. Rooming list was sent months in advance. When our group arrived at 6 PM the keys were not ready. The receptionist started alloting the rooms and as he about to hand over the keys, his supervisor came and struck all the room numbers and alloted other numbers. He went away. The receptionist could not reconcile the rooms alloted by supervisor. He said that our baggages will be in the rooms when we return after dinner. At 10 PM when our group returned to the reception, half the baggages had been misplaced and no one knew where they were. They called more than 14 people including many in our group to find out. By 11 PM 31 members of our group could find their rooms and baggages. It took another one hour to finally locate the remaining baggages. The scene in the restauarant for breakfast was like chat shop, food spilled over on the floor was not swept, tables were not cleaned after guest went away and there was utter chaos. This hotel does not deserve ev...Read more
Type of Traveller: Family Traveller - Age Group: Under 18
Might go back
The Jaypee Palace is a large, impressive hotel located a few kilometers from the Taj Mahal outside Agra. It is a convention center, so the facilities are large and spread out. The rooms are of a good size and the facilities available to the guests are varied (pool, four restaurants, spa, gym, etc.) but over-priced, as are the rooms themselves. I might go back but would probably prefer to try either the Sheraton or Trident Hilton for similar or higher quality at a lower price.
