Orient Palace Hotel

, Sousse, Tunisia
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Orient Palace Hotel

, Sousse
7 November Ave - Sousse - 4039 - Tunisia 73-242888
101 Traveller

Reviews - Orient Palace Hotel

10/10
Great animation team, reception staff and great service
Submitted by: Gache Elvira in 02/10/06
  • Age Group: 18 - 25
  • From: Romania
  • Traveller type: Adventurer
It was wonderful. Me and my friends had a great time. The hotel is very luxurious, the food is very good and the services are the best. The animation team of the hotel makes one laugh all the time, so no matter what age one has its impossible not to have fun at orient palace. Thank you for providing us such a beautiful stay. I advice anyone to stay at orient palace!!!
1/10
A nightmare
Submitted by: Alicia in 29/08/06
  • Age Group: 31 - 40
  • From: Spain
  • Traveller type:
Have just come back from the orient palace in Sousse. It is the worst experience that I have in a hotel. It seems that you are bothering or disturbing the staff all the time.

The maitre shout us in the restaurant because when we entered the room nobody was there to show us where to sit, so we look for a clean table and we sit, we have started eating when the maitre came to us and asked us very unpolite that we have to change the table. they placed us in a dirty table, bringing our food again, nobody helped us. Next day the same story but this time we refused to changed, so he started to shout us. Even another client told us not to move and fill out a claim form. The restaurant was a nightmare all the time, dozens of clean tables but they have to place you in dirty ones, you started eating and you have no glass, or no fork, It was very funny in the breakfast to see people stir their coffes with knifes.

Second, we asked for a quite room, but they decided to give us a room just the opposite. the room was oriented to a part of another hotel. this hotel have music all the time. it is imposible to take a rest after lunch, it seems that you are in a disco. It costs us going to the reception for 3 times and staff from the reception told us that the manager was very busy to speak to us. Very busy to speak to clients??. We had to call our touroperator and finally we could move.

Woman who clean the rooms enter at the rooms when you are inside, take the towels and do not replaced them in more than 3 hours. So once as I wanted to have a shower I have to look for a woman and she does not want to give 1 towel until the room was cleaned.

Just to finish... I have travelled for more than 30 countries and I have never had any problems except in this hotel. Even in cheap pension around middle east people is friendly and helpful.
I will not recommend you to stay here.
Also we tried to fill out a claim form and we had problems with this. It seems that you fill out a claim form but you are not allowed to keep any copies of it.. Unbelievable....

Top Local Tips for Sousse

Taxi Drivers Don't get the taxi's of the people that jump on you at the airport, they know you haven't got a clue what to pay. We paid 40 TND coming back were only charged 25 TND, pay no more than 30.

culture What I realy would recoment to all the tourist is to go out of their hotel. To see center of town- medina and to visit market. To talk with people, to bargue and get some nice memories.

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Other names for Orient Palace Hotel

  • orient palace sousse
  • orient palace hotel
  • orient palace
  • hotel orient palace
  • Address: 7 November Ave - Sousse - 4039 - Tunisia
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