Sol El Mouradie Hotel

, Port El Kantaoui, Tunisia
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Sol El Mouradie Hotel

, Port El Kantaoui
Hammam Sousse - Port El Kantaoui - 4089 - Tunisia Hotel Website | 73-521999
308 Traveller

Reviews - Sol El Mouradie Hotel

Historical Traveller Reviews of Sol El Mouradie Hotel

nice break

from jimbob025
Arrived on the 16 may our room was not ready but we were given all inclusive band and went for lunch After a nice lunch we went to our room which was fine but was on top floor overlooking main entrance with constant sound coming from the roof below We enjoyed our stay at this hotel although we encountered many minor problems but made the best of our break To be positive we thought the food was very good for an all inclusive hotel It is also situated right on the beach within walking distance of the marina and town square or you can get a taxi we WERE KICKED OUT OF OUR ROOM 8 hours before we left for the airport This was not unusual for british visitors as the hotel is full of east europeans who get better treatmant from the hardworking staff dispite the fact that its the brits and germans that tip them

Great Holiday

from andy6
Eight of us (4 Adults, 2 Teenagers and 2 pre teens) spent a week here over Easter 2007. The position of this hotel is fantastic, right on the beach (which by the way is superb - clean white sand)
We found the hotel to be more than adequate, only 3 floors and nowhere particularly far from anywhere.
Being April, the weather was fine, not what I would call hot but more than warm enough to spend all day by the pools - these however could have been warmer as neither of the outdoor pools (there are two) were heated - a fact that did not go unnoticed.
Another downside to going out of season was that some of the facilities were not open.. the Pizzeria, pool bar, beach side restaurant to name a few. Saying that it did not detract from what was a really relaxing holiday, even if we had to walk to the hotel bar to get our drinks! There were signs up saying that you could not go into this bar in swimwear but everyone did and still got served! This might be different if the pool bar were open I suppose.
One big plus was the Spa, relaxing massages and tortuous seaweed wraps are not to be missed!
The food was fine, not a huge choice and oddly not much fresh fruit at Breakfast but there was always something new to try. The kids seemed to stick with the same choices most days so more variety for them would have been nice.
The rooms were clean and comfortable with a wonderful sea view, but no fridge or hairdryer which again seemed strange. Also nowhere was any information about the hotel to be found - We had to find out about most things by ourselves or ask the kids as they soon settled in and found their way around!
We ventured over to the Palace just the once to look around, but the kids spent more time there - Sky sports in the bar there helped.
The staff at the hotel seemed divided between really miserable bar staff and every one else!! Bar staff never smiled and always seemed to be muttering about how long their shifts were! The maids though were always cheerful, the entertainment team full of enthusiasm, and the reception staff we found to be helpful and pleasant, however hats off to the waiters in the dining room, nothing was too much trouble for these guys. They genuinely seemed to enjoy their jobs and were always ready to chat and serve. So a big heads up to Moez and Faouzi (in the back section of the restaurant)
It sounds as though I am pointing out all the negatives here but just being realistic - if you don't set your sights too high you will have a fantastic time just as we did!

Average Hotel

from IrelandTrace
Arrived at 12.45am on 1st April (April Fools Day)!!! to spend a week on an all inclusive basis. Checked in and wanted a cup of coffee but unfortunately there was nothing open at all in the hotel. There were no tea/coffee making facilities in the room. So sleep was our only option until breafast. Breakfast was ok but not great but lunch and dinner were lovely. To call the hotel 4 star is an absolute joke. It would scrape by to be awarded 3 stars. The hotel should really review their policy on all inclusive. We had to pay for mattresses for our sun beds, bottled water and food if we wanted to take our meals outside of the restaurant. I was disappointed to be told that I would be charged if I wanted to take lunch and eat on the sun terrace beside the pool. There were no bar areas for non smokers, so great for smokers!! We felt that we had to keep tipping waiters to get a decent service. Bar staff were ignorant and paid more attention to guests who paid for their drinks. We go the distinct impression that the all inclusive guests were on economy class. The decor of the hotel was very dated and could do with remodernisation. It needs a good lick of paint. The plus points of the holiday was our maid - clean towels and sheets throughout our stay. The beach - lovely white sand. Food - good choice (except breakfast). Cleanliness. Wouldn't recommend the place to anyone looking for a 4 star hotel.

Fantastic!! Would certainly go again - in a New York minute!!

from EddieW
What a lovely hotel! The hotel is low rise, being only 3 storey, and our room was at the very far end of the corridor, so we got plenty of exercise to walk off the food and drink!

Our room was best described as adequate rather than great, but the bedding and towels were changed every day, and the rooom appeared to be cleaned thoroughly. There did not appear to be air conditioning in the room, but this was not a problem at this time of year.

The beach is reached by walking past the 2 outdoor pools and through a sort of beach bar area (which is at present undergoing a revamp), and goes on for at least a mile each way.

The restaurant is well laid out and operates a rather unusual system - when you book in and get your key and your All-Inclusive
wristband, they also give you a restaurant card. When you go to the restaurant for the first time, you are shown to a table, and the card is placed in a little holder, and this is your table for the duration of your stay! It may sound odd, but in practice, it works out very well, and the advantages are that you never have to wait for a free table, and you sit next to the same people every time, so you get the chance to build freindships. You also get the same waiting staff for the duration. We tipped 3 staff 10 Dinar each (about £4 each) and, although the service was brilliant anyway, it was beyond belief after that! The minute your wine glass looked in danger of getting below 20% full, it was topped up, and eventually, they just started to leave the bottle!

The food, we thought was superb. Although the hotel is classed as 4 star, we would have no hesitation in saying that the food is nearer to 5 star (with the exeption of the breakfasts). I am a nightmare to feed, as I do not eat vegetables, or cheese, but not once during the week did I have less than 2 or 3 choices of meal!
So you can imagine how much choice there was for the omnivores! The breakfast was OK if you like salad and fruit type breakfasts, but the sausages appeared to be chopped up frankfurters, and their idea of bacon is not the same as mine! Still, the guy at the end of the food line would do you fried eggs or pancakes on the spot, so there is always something.

The entertainment is, in the main, very good. We found the animation team to be very enthusiatic and hard working, and the entertainment was varied and enjoyable.

Our only real gripe was that there are no "No Smoking" areas in either of the lounges or the 2 seating areas of the main reception . All in all we had a fantastic week there, and would have no hesitation in going back to the same hotel. Thank you to all of the staff who made our short stay so enjoyable and memorable!

loved it

from andimacc
we stayed in feb 07 and loved it it was sunny but windy it did have bars closed but we was out of season... our room was nice with fresh towels and the beds done every daywith a great sea view......the food was very good lots of choice and themed nights the waiters and bar staff great they knew our drinks without being asked and lots of fun when we changed them!!!
we would definitly return....
not much right outside a few shops and a golf course
but the walk to the port is fine but for 3 dinas get a taxi!!!!

I am divided....

from JulesDublin
Ah..............what can i say about the Sol El Mouradi, On holiday you have to take the good with the bad, thats what my husband tells me anyway. It is rated as a 4 star, that should really change to a 3 star even a 2 star +, then your expectations wouldnt be so high. Hotel is old in style, after 3 changes of room on arrival we where happy enough with our room...... Food....brekkie was terrible, not a good choice, the rest of the food was fab, we really enjoyed it. Nearly all amenities where closed as it was out of season but that didnt stop me having a Turkish bath and full body message (well worth it) getting a petticure and even getting my hair done, all of which are some amenities available to you right beside the outdoor pool and well worth the price compaired to Dublin prices. Both my self and my daughter won some certificates which the entertainment staff gave out nightly before they done their show, this was for taking part in various activities during the day, like kids club, archery, golf, darts etc, which was quite good as it gave the kids somthing to look forward to in the evening and somthing to get them involved during the day. My daughter who is eight, had a wonderful time with the entertainment staff and the friends she made while in the kids club and out of it, (she keeps asking me when we will be going back) I would almost say the entertainment staff made the holiday for us. She had fun each day and made good friends each day. My sis, her hubby and 3 boys where with us, and at night the entertainment staff would take the baby off us for a while and play with him so we could use 2 hands to eat our food, that was a nice touch. Bar staff where rude and ignored people at the bar constantly, I am not a heavy drinker and my husband doesnt drink at all so this didnt bother us really however we did hear people compalin on a dialy basis about this treatment. Overall the hotel atmosphere is devided between bar and front desk staff who really dont want to see you come any where near their direction let alone have a query or even just be thirsty enough to brave going up for a drink, and lovely Entertainment and restaurant staff who want to ensure you have a wonderful holiday and that they are part of it to.......so i must say i am devided, would i go back, NO would probably be the most honest answer and thats such a pitty on the people who do actually work to make Sol El Mouradi a place to stay....

love this hotel location..

from franziskaken
This Hotel Location is very good I think. Facing to the beach...Great! that what I always looking for...even I think this hotel has better view than the sister hotel Palace El Mouradi...(but this one more expensives )..

The room is clean every day...the only problem we found was the air conditioner is not strong enough for us.However, It was ok as we went in October..not too hot at night...

We booked a seaview room...which is hugh...there is actually 4 beds in the room...bathroom is huge...large balcony...this room is actually bigger than my House in Ireland....(honestly)ok...I mean only 1 floor of my house..I think we had the best room in the whole hotel...it is the closest one to the beach....was so delighted for this room...if u ever will stay in this hotel , try to ask for the room 210.

Staffs are friendly..especailly the staffs at reception and the restaurant....and the guest relation manager even showed my boyfriend the kitchen one day as he is a chef as well...

the hotel is just 20 mins walk away to the marina...I prefer walking along the beach...but ok it might takes 30 mins instead...

overall...I love the this hotel...I will recommand this hotel but only the seaview room...(come on, pay just little extra...) It worths it..

El Djem is worth to go by your own instead of follow the tour...You could spend few hrs there...especailly if u like taking photos..

go for a 2-3 days safari...to explore the Tunisia...you can see a lot...however, dont compare the safari in Dubai..it totally different thing...the one in Dubai is more adventure I have to say..but the one in Tunisia you can see a lot more...about the Tunisia culture and landscape..

smashing hotel

from suzie_q_2412
we stayed here at the end of sept for 2 weeks & had a smashing time, the room was always cleaned, towels changed every other day, sheets once a week, food was good, lots of choise, but yes you had to juggle you way through other guests as it was self service, but the waiters were always pleasent & polite. in general the whole hotel was always clean, the entertainment staff were all very friendly, in fact anyone connected with the hotel were always there to help.pool areas were always clean & it made a change to be able "get a sunbed", yes you had to pay 1dinar a day for the pad, but there we are.. hotel goes straight onto the beach which was smashing, lots of water sports to do if you wanted. various eating places within the hotel as well, food here was lovely too. we mananged to go on the 2 day sahara trip which was tiring but fantastic, took in el djem, salt flats, oasis, ..to much to mention but worth every penny. the marina was about 20 mins away, pleasent walk, or cheap taxi ride, this was very nice as well, lots of cafes, bars, & shops, selling fixed goods or if you enjoy a bit of bartering you can get some good bargins. didn;t like sousse much, re the medina;s, but on the whole the tunisian people are very friendly, makes you brush up on your french..but lots speak english as it is taught in the schools at an early age. it is nice to tip here as the wages are low, we tipped a couple of dinar tothe waiter every other day, & our chambermaid at the end of the holiday. we would definatly go back, as people & the weather are super.

Never Again!

from TravelAround47
We were very confused by the mixed reviews on this website and so went to the El Mouradi with very low expectations. Sad to say, our substandard expectations were easily met. The hotel is very dated and while it was probably nice 20 years ago, it has not kept up with the times or the competition. The "amenities" were laughable. The indoor pool was closed due to a filtration problem. When it opened during our stay, the sewage stench was so overwhelming that no one used it. The "game room" consists of a vestibule between an inner and outer door and contains 2 pinball machines, and 4 electronic games. The "fitness center" was closed. The evening entertainment was amateurish and not worth the time. The staff were miserable and appeared to be imminently bothered whenever a guest approached them. We observed many of the guests complaining about the facilities, their rooms, etc. on a daily basis. At the El Mouradi, EVERYTHING costs extra: lounge chairs at the beach and pool; chair pads; hair dryers; TV remotes; refrigerators; safety deposit boxes. It would have been easier to just include these costs in the room rate and make the guests feel welcome rather than continually pestering them for money. The fellow on the beach that collects money for the chairs and pads was often hostile to guests, especially those who didn't understand the system. The hotel had nothing in the way of literature about their policies, the amenities available, or even a simple map of the hotel so it was understandable that no one knew what the man (who didn't speak English) wanted. The only positive we can say is that the food was good - other than breakfast which was rather limited. If you are looking for nothing more than a cheap bed, this is a great place to stay. But if you want a clean, modern resort experience from friendly staff who actually enjoy their work, spend a little extra money and go somewhere else.

A great holiday!

from kath+carl
My boyfriend and i stayed at the el mouradi for two weeks and had a great holiday.

Hotel: The hotel was 4 Star but you have to remember this is Tunisia and panorama who we went with gave it three which was fair. The room we had was quite nice however the air conditioning smelled a bit but it didn't bother us. The room was cleaned eveyday and we had fresh towels every day from our friendly cleaner.
Mealtimes- this was a experience, you have to put up with pushing and shoving from french spanish and italians and it is very busy.The food was ok, my boyfriend enjoyed it but he eats anything!
Pool and beach- I wasn't too impressed with this as it was a bit scruffy however you can go nextdoor place hotel and use their pool area which i found there were less kids and more relaxing.
Entertainment- we went to the palace hotel and we found the shows alot better and the e. team alot more friendly. My boyfriend enjoyed watersports and football.
Resort: The port is about 20 minutes walk away. The port has few restaurants and bars but not much nightlife. DO NOT go into the fair you will get lots of hassle from everyone.
Sousse: there is more of a nightlife here but can be pricey if go to a nightclub which is dead. there is a saloon bar which we had a nice meal at. Sousse has a medina which was a bit of a nightmare as you get hassle from shopkeepers.
Trips: we went on the pirate ship which was a good cheap morning and a good laugh as you were encouraged to belly dance and dance to YMCA!
W e also visited El jem which was amazing.

Overall a really enjoyable hoilday. We wouldn't go back to the same hotel but would go back to Tunisia as it is so cheap!
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Other names for Sol El Mouradie Hotel

  • el mouradi port kantaoui
  • el mouradi port el kantaoui
  • el mouradi hotel port kantaoui
  • Address: Hammam Sousse - Port El Kantaoui - 4089 - Tunisia
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