Melia El Mouradi Palm Marina Hotel

, Port El Kantaoui, Tunisia
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Melia El Mouradi Palm Marina Hotel

, Port El Kantaoui
Hammam Sousse - Port El Kantaoui - 4089 - Tunisia Hotel Website | 73-246900
331 Traveller

Reviews - Melia El Mouradi Palm Marina Hotel

great holiday
Submitted by: tam in 26/03/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Mature Couple
hotel was spotless beds changed daily, free towels could eat or drink 22hrs a day if AI
Submitted by: Fiona in 18/08/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Luxury Traveller
Fantastic hotel. Myself and my 2 kids aged 16 & 14 had the best time at this hotel. The service was second to none. When we arrivied the room we were allocated was not quite as we had booked, but within minutes we had been upgraded to a superb suite (whether down to the hotel or the travel company i'm not sure.) The staff were so friendly and also willing to help with a smile. The pools were large and very clean. On the first day there were no free sunbeds as we arrived in the middle of the day. The pool attendent soon found us sunbeds right by the pool, and with a small tip on the first day each day found the same beds waiting for us with mattresses and clean towels, which meant we could enjoy breakfast without worrying about not finding anywhere to sit. The animation team were great, plenty of activities to do,pool games, aqua fit, beach volleyball, archery and much more. On the beach there were jet skis, paragliding and lots more. We were all inclusive but were surprised to find even cocktails, beer etc was all included in the price. The hotel was quite expensive but with all drinks and activities included in the price the hotel was no more expensive than any other, just a much more classy hotel. The only down side was the weather was so hot, (but what else would you expect in August.) If we go back to Tunisia that's where we will stay.
Perfect hotel
Submitted by: Gaz in 08/08/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type:
Nothing to dislike - everything was completely spot-on. Rooms are ideal, food is excellent and the location superb. the staff are faultless, and the cleanliness of all areas A1. Both the indoor and outdoor pool(s) are fantastic and extraordinarily well maintained, and the weather was wonderful. No kids running around (this *was* during term-time, in mid-June, to be fair), and the atmosphere was hugely relaxing. If there are no sunbeds available, you'll be provided with them, plus the mattresses (at no extra cost of course) almost immediately - if a sunbed has a towel on and is unoccupied (and has been all day - the pool guys are very on the ball) then it'll be given to you. There seems to be a zero tolerance of guests trying to 'towel' the sunbeds which is nice :) This goes for the poolside ones as well as those on the private beach.

Historical Traveller Reviews of Melia El Mouradi Palm Marina Hotel

Ok ... Alright. Grand.

from Patrick777
The Palm Marina is a nice Hotel.
It's clean and staff are friendly enough although they have a strange accent which can be difficult to understand.

The beach is very close, ie less than 200 metres and having been there last week in high season, there's plenty beds available and lots at the pool.
The beach has lots of activity on it ... all the usual stuff like banana boats/parachute thingy/jet ski's.
The private beach section, which every hotel has was very clean with seaweed being swept off it.

I found there to be a lot of eastern european, very few irish and british and this was interesting to see such a lot of different nationalities ... although it did make for hard listening on the karoke night.
Nighttime entertainment was only ok ... the highlight of which was the final 3 songs where the kids get to dance to the latest summer/singalong/dancealong song.

The activities during the day were very good ... lots on all the time if you got bored ... beach volleyball, acqua aerobics, water polo, etc

My ONLY real gripe was the food ... canteen does describe it well. Suprising they actually had nicer cornflakes than anything I have tasted ever ... but there was a distinct boredom and sameness to the food.
Myself and my wife had a week there but after that, you would be looking for another place to go to ...which leads me onto one final thing to say is that ... this is an underdeveloped country so if you are leaving your compound and going to a market or looking for a restaurant down the road, expect the usual haggling/hassle you get in an underdeveloped country.

However there is plenty to keep you occupied for a week in this resort.

I would give it a 3.5 star rating.
The food lets it down ... if they had 2 other decent restaurants on site where you paid for dinner, then it would have improved my stay. Having said all that, it was enjoyable overall.

Good Time

from Mussette
I've stayed at Palm Marina hotel this july, from 18th to 25th and I can say I really enjoyed my staying there. The hotel is quite big, nice architecture, impressive reception hall and the staff was friendly and helpful. My room was large, very clean (the maid changed the sheets and towels daily) and had a great view at the sea. The beach was nice (very fine sand) and the two pools (indoor and outdoor) could offer you a good choice if you didn't like to swim in the sea.
I didn't like the food much (roasted chicken - not recommended, veal was not cooked enough, they have no idea what a soup means...) but the sweets are great and the breakfast with hot croissants and arabian coffee - treat of the day.
Many russians there, so if you haven't already spoken this language, had all the chances to learn it there... Evening entertainment wasn't a big hit, but at least they're trying to do their best.
I really enjoyed "The Bellevue" restaurant (the italian evening) and to see the sunset from the terrace is quite an experience.
Room service was something I most appreciated ( I've got my breakfast at some impossible hours, like 3.20 AM or 4.30AM, and the coffee was hot as well as the croissants)...
Since I plan on going back next year, I really recommend this hotel.

Great for Tunisia

from ladyinredk
I and my family decided to visit Tunisia for the 2007 New Year's Eve. But we got really scared after reading all the bad reviews. So we expected it would be horrible...and it actually wasn't at all.

The rooms looked really good (I am adding photos to this message). The hotel restaurant was spacious and we had our table reserved for every meal. You have to buy the drinks on half-board at dinner time, and they are not cheap. The food was delicious and we came back with a few extra pounds unfortunately.

The sand on the beach was one of the finest I have ever seen. On the beach you have to pay for the beds, but at the hotel swimming pools they are free. About the swimming pools, the one indoor has a free Jacuzzi and heated water, and the one outdoor is really big, but unfortunately, in January it wasn’t the time for an outdoor bath. But we did take a bath in the sea, which had about 18°C. We also sunbathed between 12 to 3 p.m., when the sun was shinning strongly.

Bad parts, because it would be unrealistic not to mention any: The New Year’s Eve meal was not what we expected. We had to buy the drinks of course, the show was really bad (we had some men dressed as women doing playback, a fat belly dancer which came out of an enormous cake, a folkloric moment) and it all ended at 12 o’clock at night. After that we were advised to continue the party at the hotel’s disco. It wasn’t as a normal New Year’s Eve for us, as we were used to party till down and at the hotel’s disco there were only a few people.
Other bad parts: the TV remote didn’t have batteries, but the hotel staff fixed it rapidly and in one of the 4 rooms we booked the air conditioning system (the heating) didn’t work. But in a day it was fixed also. Everything can be fixed rapidly in this hotel with a little tip. So if you want to have the most pleasant stay, tip the waiter, chambermaid and the receptionist (for a better room). They all have very small wages and they are poor, so they won’t be getting rich out of your tip.

Do the trips that your hotel is planning. Tunisia has a lot of wonderful places to visit. If you do not want to go on the bus tours, you could also talk to the hotel’s receptionist, and he would arrange you to rent a car, or a minibus. We rented a minibus with driver and it was much cheaper than going on the bus trips. We visited Cartage, Tunis, Sidi Bou Said (I loved this city, don’t miss it) and Port El Kantaoui (the hotel is situated near the city, but you have to take a cab, because there is some distance).

I loved Tunisia, although I don’t think January is the best time to visit it. It is not as warm as Egypt, so February-March or October-November would be better.

pretty good

from lazzle
we have been back from tunisia for a week or so. i read the reports, before we went, and again when we got back. so i thought i would write an up to date review. as most reviews seem fairly old. the hotel was loverly, when we arrived and was booking in we were given drinks ( only fruit juice) but most welcome. we got to our room and was quite surprised, it was quite large and clean. balcony was big as well. the mini bar ( fridge) had coke, lemon, water in it. and was topped up, whenever we asked, for free..the hotel is all inclusive now, not B&B. i thought the food was quite nice, you have got to remember you are in north africa, and they have got to cater for all guests not just british, if you want pie & mash or cod & chips, you should go to butlins.. the staff were all helpful and pleasant. we had a free massage, a free four course meal in the restaurant upstairs and the women had a free manicure, around the hotel not to much to do , you can get a cab to the marina from right outside the hotel, it costs about 3-4 dinars, about £1.20-£1.60. dont forget to tell them to put their meters on....

Mouradi Palm Marina

from sorsara
We had an excellent experience during our last vacation in Tunisia. We decided to go on our first longterm vacation to Tunisia and chose to stay at the MOURADI PALM MARINA. Excellent service, Team and staff members could'nt be nicer and make you feel at home. To start with the Front desk, to the restaurant or room service. Everybody was more than friendly. They made you feel at home and never hesitated on executing your wishes. The hotel itself must be 20yrs old; furniture a little old-fashioned; activity: so-so, cause we were there in January 2007 and not too many hotel guests. But everything else was just A1 - from cleanliness to food quality. One negative point: you have to take transportation ''taxi - louage (group taxi) -City bus'' to go anywhere, cause the hotel is right on the beach, but for us (60+), we could'nt walk to the City. Port Kantaoui, is the next best city (ca. 4km) where you can eat or shop. Then you have Sousse, which is 6km from the hotel...Transportation is cheap, but you have to negotiate the price on a daily basis. Wherever you go, you have to's part of the deal! If we ever go back, it's definitely MOURADI PALM MARINA or nothing else.
If you need more info, or pictures, don't hesitate to contact us:

fantastic place

from trinity_girl
first impressions were good. huge reception and many different restaurants can be found in this hotel including a piano bar and a pizzaria. our room was not 5 star but it was nice large and clean. our balcony had brill views of the sea.
all staff were friendly and helpful. the entertainers were the best i have come across. they knew everybodys names and made a special effort to get everybody mixing so we all left with many new friends. there was no escape from water arobics or the evenings shows so this hotel would not suit people who like to keep to themselves.
the pool has lots of sunbeds and the pool itself is bigger than normal. it even has steps for sunbathing! the beach was small but clean with free sunbeds. the sea was clean but i did get stung by jellyfish twice.
breakfast was nice but got slightly repetitive. the fruit salad and pancakes were fresh and delicious.
try and be there on 25th july tunisian independance day, as the evening show is impressive and professional.

Not the Best

from errol01
Just back (July 23rd) from a week's stay at this hotel. Read the reports on the hotel before leaving but as they fluctuated so much it was with some trepidation that we booked.

We arrived early morning and first impression of the hotel was good, entrance and lobby were large and clean and seemed to match up to the hotel's star billing. Things quickly went downhill, reception was surly, checking-in was inefficient and took an age even though we were the only people there at the time . The porter pounced on our luggage then took 20 minutes to deliver them to our rooms and would not go away until we gave him a tip.

Rooms are large and clean - but very tired, could be nice with some minor modernisation, switches, phones, plugs etc.
Room service not the best, it took 2 days of constant requests to get an extra pillow.

Meals - what can I say, meals were served in the large restaurant which felt more like a canteen because it was so disorganised. Breakfast can only be described as a joke, cabbage, carrots, cauliflower and some cakes, next to no variety during our week and the general standard of what was available was poor anyway.

Dinner was better, more variety but still not what you would expected from a 5 star hotel. You would have thought a complimentary bottle of water would have been provided at each table - (5 star claimed afterall) - but this hotel aims to get as much cash out of its customers as possible and this is evident in so many ways.

The hotel has a small supermarket which does not sell water (this in Tunisia in the middle of summer!!) however you can buy water from the bar!!!

The bar, we spent many nights there playing cards, staff were ignorant and deliberately ignored us, definitely got the feeling that service would have been better had we been white Europeans.They are also quick to try to overcharge - so watch out!!!

Use of the gym cost 5 dinars per hour - didn't see this mention in the brochures anywhere - not a lot admittedly but once again not what you would expect from a 5 star hotel.

The rooms have a safe - 15 dinars deposit for the key, which you then struggle to get back when checking out - yet another little annoyance.

There is an indoor pool and large pool outside - both are kept in good order. The beach is literally at the back of the hotel, less than 5 minutes walk, the hotel has it own section of beach which is nice.

The hotel is located about 4kms from the Marina at Port El K (3 dinars by cab) and perhaps 10k from Sousse Medina which is definitely worth a visit (cabs cost 6 -7 dinars).

In summary, Tunisia is nice place, very up and coming, this was our second visit in 13 years and they have made great strides since our first, people generally are welcoming and friendly would definitely recommend visiting - but could not recommend
this hotel with a clear conscience.

Plenty sun but no fun

from fishbone1
Just back from 1 weeks holiday in Tunisia with 2 of my girl friends- Port el was ace...mid thirties with nice cooling breeze. Hotel we stayed in was rated 5 star. Our immediate reaction was defo not 5* well not the 5* standard we are used to. Decor is a small bit dated, but the hotel facilities are great. Pools are great and teh hotel is right on the beach and you dont have to hire the sun beds. The hotel also has a facility whereby you pay a deposit of 10 dinar for fresh beach towels each day, which is refunded on departure. We went for the B&B optiona nd were v glad we is a small bit strange. Restaurants in the port are cheaper anyway and they have a lovely Cafe there (which I dont thing other guests know about) which serves lovely pizzas and home made burgers etc till 10:30 pm.
Night life was pretty poor, not much entertainment laid on for guests and the bars had no atmosphere or people in them! We spent a alot of evenings in bar at The Royal Kenz across the road - slightly better fun and teh staff here were far more friendlier.

This hotel is ok for middleaged couples who are not into mad nightlife. Most guests were from Russia, Germany or France...we met only 2 Irish families.

Just back

from jcbeeEssex_England
Just back from a half term break and I must say I'm surprised at some of the previous reviews here. OK, 5 stars is a bit ambitious, but there are many plus points. Large rooms (not very luxurious, but adequate), the half-board option was a good move as there was a staggering choice of hot & cold food available. If some of the previous posters could not find anything to their taste, I can't imagine what they eat at home! The restaurant can be a bit chaotic at peak times, but it's open for breakfast for 4 hours and dinner for 3's not hard to find the best time to go in. The staff were absolutely charming, courteous and efficient and most spoke 4/5 languages. There were not many English staying whilst I was there, lots of Polish, Russian, German, Dutch etc, many of whom appeared to be totally incapable of smiling or enjoying themselves.........perhaps the staff reflect the attitudes and respect that is given to them, I certainly had no problems. The children's entertainers were good, unfortunately they doubled up as cabaret etc for the adults and this was pretty dire. There are not many places walkable from here but there are always taxis ranked up outside, and it is only a 3 dinar fare to the marina (app. £1.40).
The pool was fine and spotlessly clean, the entertainers also arrange aqua aerobics, volleyball, archery etc etc and there are numerous watersports available on the beach (also beach horseriding for less than £10 per hour). The gardens at the front of the hotel were immaculate and quite stunning. There is a disco that has obviously had a lot of money spent on lighting, sound systems and decor, it would not be out of place in the heart of London. Unfortunately, there were never more than a dozen people in it, I can't work out why (or indeed where all the younger bods went), but it was ok for a late bevvy or 6.
All in all, it was much better than I expected having read the reviews on this site.

definately not 5 star

from jane18
Entrance and lobby grand giving false sense of 5 star, rooms large but dirty carpets and dangerous balcony. food disgusting catering for the other guests. large queues at all times and as all buffet if you forget something another queue, I had to show the chef how to do a fried egg, I was sick for 4 days, the first time ever abroad and I have travelled the globe.
The buffet got tedious and was greasy and I would expect a 5 star hotel to have a table d'hote with waiter service but this was only in the a la carte (£60.00 for a steak alone)
The entertainment was noisy and akin to butlins, the sea was dirty and full of jelly fish and numerous guests were bitten, tedious hawkers along beach.The only decent place was the spa and piano bar which was heavenly quiet, The disco went on to 2am and if you were in the west wing dont expect any sleep til then.We visited other hotels and they were not any better. On the plus side you can shop til you drop barter hard and walk away if you wish. We went to the south (when ailment permitted) and this was far more refined, and the people friendlier, we even eat out there with no problems.

Top Local Tips for Port El Kantaoui

barter hard if you go to the shops or marina, they will try to pull you in every shop or restaurant go in if you want to but if you dont,( beleive me they will try and try) just tell them no and keep walking...

Negotiate Just negotiate for everything, since there are no fixed prices in Tunisia:) ... I've negotiated even in airport's duty free shops, so... enjoy

taxis they drive very fast with no seat belts... HOLD ON TIGHT!


Other names for Melia El Mouradi Palm Marina Hotel

  • palm marina
  • el mouradi palm marina hotel
  • el mouradi palm marina
  • Address: Hammam Sousse - Port El Kantaoui - 4089 - Tunisia
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