Yasmine Beach Resort Hotel, Hammamet
Reviews - Yasmine Beach Resort Hotel
- Age Group: under18
- From: United Kingdom
- Traveller type: Family Traveller
Read 326 additional reviews of Yasmine Beach Resort Hotel at TripAdvisor.
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Historical Traveller Reviews of Yasmine Beach Resort Hotel
Loved Itfrom A TripAdvisor Member
I was pleasantly surprised by the appearance of the hotel and the reception area. The reception staffs were extremely nice and friendly. We booked the hotel through Medhotels and paid for a double room, requesting three single beds with a garden view. Once we arrived at the hotel we asked if we could get a sea view. Which we did and it was amazing.
We were on an All Inclusive bases, but most of the time we had our lunch out of the hotel as we were always out and about visiting other towns.
Both the restaurant and bar staff were very professional and extremely pleasant and friendly. The room was cleaned everyday and all bed sheets were changed.
With regards to the food they served, well they had a wide selection of food which was served for breakfast, lunch and dinner. At dinner time there were 3 to 4 different chefs cooking either Italian, chine’s, and Indian food which was superb.
Restaurant / Bar Staff: Fantastic, extremely friendly and helpful especially, Hichem, Hafiz, Mohammad Ali, Yasin, Fatih just to name a few.
Room: Very clean and lots of room
Food: Don’t expect fish and chips, if that’s what you are looking for then go to Blackpool!!! They serve traditional Tunisian food as well as Chin’s, Italian and Indian. Fantastic desert and salad section, with fresh bread being baked every 30 minutes. Through out the day snacks were also available.
Alcohol: Not a great deal of choice when it came to AI drinks, but we weren’t big drinkers anyway.
Suitable for: There were lots of families with young and teenage children who seemed to be having a great time. Lots of couples, and also groups of friends as well as more mature guests.
Over all: Even though the hotel is rated 5*, I don’t think that is the case it is more like a 3* Hotel but I was still pleasantly surprised.
Hazardous !!!from A TripAdvisor Member
However these problems were very small in the light of the problems we went on to encounter.
The rooms were very nice, clean and bright but the showers (in other guests rooms too I might add) did not stay on the temperature selected and unexpectedly turned scalding hot whilst you were in the shower. This of course was not acceptable and we complained straight away on the first day of our vacation. Even though they registered our complaint at the reception desk, no one came to investigate or sort this problem out. After 3 days we were still unable to have a safe shower. In view of this I would not let my Son take a shower and so he had to make do with good wash downs etc.
Even this extremely dangerous problem was not considered the worst. Many guests went on to complain how dark it was inside the corridors of the hotel. You could not see when climbing staircases and you were unable to see the lock in your room door to enter the key into it without using a torch or lighter ! Very strange ! It seemed like the hotel was being very careful about its electricity bill to me !
The windows and frames along the corridors all leaked and unfortunately because it never stopped raining at the beginning of the week, water damage was widespread over carpet areas which had become saturated. My Son slipped and fell against a wall because of sodden carpets. He hurt his shoulder and I intend to complain most severely about this particular problem. Even more dangerous was the fact that the escaping water was left lying on marble staircases in dark corridors where people could quite easily slip and hurt themselves badly. We even saw water leaking through the reception ceiling and onto an electric light fitting! This was not attended to immediately, it was like this for two days before any workmen showed up to look at it! Unbelievable. The place was a health and safety hazzard.
I felt that we had come to a hotel which should have been closed down. It was a very dangerous place to be in the bad weather that we experienced last week whilst there. We felt so cold all the time because the hotel is so large and obviously was not built to accomodate winter weather. No heating was provided to counteract this extreme weather and no apology or explanation was given or indeed offered. We found the management unwilling to even try to resolve these issues, even though several of the guests and myself spoke at length with the manager of the hotel. We just kept getting the brush off. The kids club that appeared to be available on the website did not exist in reality. Any entertainment provided by the hotel in the evening was of a very poor standard, perhaps some of the younger guests enjoyed it. It seemed rather immature to me ! Most of the older guests entertained themselves with conversation or the odd game of cards before retiring to their rooms.
I would seriously think long and hard if you are considering a holiday at this hotel. Save your money and go somewhere safe !!
Relaxing placefrom A TripAdvisor Member
One other bit of advice; find a way to tip early on in your stay and you will be looked after like royalty!
Yes the entertainment was geared to Germans but we don't much like hotel-type evening entertainment anyway.
After reading bad reviews, were pleasantly surprisedfrom A TripAdvisor Member
Super holidayfrom A TripAdvisor Member
Great hotel fun for everyonefrom A TripAdvisor Member
hotel yasmine beach is a very good hotel must i say the service is good, food is great nice meal plan if u want to know the plan its
do be aware though the outside pizzeria is known to finish later for lunch then the restruant on the main floor.
service was also very good the maids would work very hard on each room they would do, if u were to go out in the morning the time u were back ur room would be spotless clean.
the swimming pools are great the hotel has 2 swimming pool outside one outside on the second floor and 1 on the ground floor the hotel also has a swimming pool inside the hotel however when we were their it was being refurbished and as we were at the hotel in the summer the indoor swimming pool is only open in winter.
their wasnt alot of english people at the hotel it was mostly french, germans, and italians however that wasnt a rather big set back afterall i came to yasmine beach to have some time out with my family not to look at people. but i did make alot of freind with the italians as i could a fair amount.
yasmine beach also has a great and fun animation show everynight for the children from 9:00pm till 9:30pm after that the show is merely based for adults.
the children show time is very fun it keeps the kids occupied alot the animation team do dances and children songs mostly in italian though but its still great fun!! as the animation team still can speak some english. and on every wendesday the hotel has a whole tunisian theme with belly dancers at night and tunisian food at the restraunt. the also have a day when someone does tricks with fire, glass, kinves etc. for the audience which is very exciting however u should hope u dont get picked to join in becuase its quite scary.( the show is performed in english :)!! )
Overall i must rate this hotel 5/5 as my 2 weeks staying at the hotel with my family was very fun and exciting!!!
you must go out at night as its more cooler at night, thats when most of the shops and people come out. and if u do go to this hotel you must try the camel rides in medina its great fun!
bad to worse, no service, stay awayfrom A TripAdvisor Member
fab fortnight in tunisiafrom A TripAdvisor Member
lovely hotelfrom A TripAdvisor Member
Top Local Tips for Hammamet
Excursions Book a couple of excursions. Yasmine Hammamet is only a small part of Tunisia. It's good to get out and about and see a bit more of the country while you're there.
Tip the bar staff with vodka If the bar staff learn that you've got vodka and you give them some rather than tipping with money, they'll look after you properly.
Dont take your eyes off! Make sure that you watch the item you have bought go into the bag when you leave the shop as they often take your cash and then swap the product for one of inferior quality behind your back.
Other names for Yasmine Beach Resort Hotel
- yasmine beach
- lti yasmine beach hotel
- hotel lti yasmine beach
- Address: Boulevard de la Promenade, Yasmine - Hammamet - 8050 - Tunisia
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