Le Sultan Hotel, Hammamet, Tunisia

 

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Le Sultan Hotel, Hammamet

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Rating

2.0/10
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Official Contact Details - Le Sultan Hotel

  • Address: Route Touristique - Hammamet - 8050 - Tunisia
  • Phone: 72/280588
  • URL: http://www.lesultan.com
  • Official Website:

"Tunisia is great but just DO NOT STAY at the Le Sultan, Hammamet. It's been a nightmare. I had a..."

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Reviews - Le Sultan Hotel

1 review (Showing 1 - 1)
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Rating:

2/10
Le Sultan - more like Le Farm House
Submitted by: Ari in 03/01/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
Tunisia is great but just DO NOT STAY at the Le Sultan, Hammamet. It's been a nightmare. I had a taxi arranged a week in advance and it never arrived even though I got a sent receipt on my email and having talked to the front desk of the hotel the day before arriving. Arriving at a completely empty hotel, the front desk gave me a room with a view of the building below and not the sea - strike two. The staff at the front desk were unhelpful and actually disdainful. OK a bad start. My wife and I then went to restaurant and had an awful meal which cost an arm & leg. Gosh it was not a nice start at all. The next day, we went to the gym, incidentally my shed is better equipped, and nothing seemed to work. We then spent most of the time outside the hotel. So we had been promised a double bed but got two singles only - remember the hotel was empty??? And one day, this being a four star, we found that our room had been ignored on the cleaning cycle, so no towels and non arrived even when ordering them. Four stars from a Fawlty Towers sketch I think. The swimming pool was indoors but cold and then closed at 9pm, remember we were staying when the weather meant that the indoor pool had to be used - the ill equipped gym closed at 7pm...??? The rooms were badly decorated, trying to hide a bad job by putting modern fixtures in them. Then to compound everything, the air conditioning didn't work. We almost froze one night and then baked the next. So the nightmare was confounded when the manager, Mr Allani, at the end of our stay, identified that a mistake had been made and we had to pay an extra 11 pounds per night - no good will - nothing. So I would recommend you do not stay here - we went to the neighbour hotel for a meal and really enjoyed it - just wished we'd stayed there instead - as the staff were so gracious...you live and learn... please contact me if you have any questions - obliner@hotmail.com
 
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